This is an amendment to our initial review of 1star. After a bit of a rough start we were able to…read moretalk to Chris who told us how to fix our issue and clarified things that we were unaware of (service dept in another location, chemical misunderstanding) and receipt of missing items. He was very helpful and we appreciate his quick response and professionalism.

Do not buy from them! They have horrible customer service. I was told three times they would call…read moreme when things that were not available on our original order came in. That NEVER happened! Then lied about calling me, saying they did, but the call went directly to my voicemail. No missed calls from them. If you did get my voicemail why wouldn't you leave a message? Not cool!!! Oh and didn't put my heater on the original sales order after all the financing was already done. Wouldn't do anything about it!

Bought our hot tub here almost a year ago. The process was mostly good, minus the delays in…read moregetting the tub. Was not their fault but the supplier, and ... well COVID shit downs etc. anyways they took the time to answer all my questions. Have come out to help with a couple different issues with the hot tub and always were great to work with. Definitely recommend!

I stopped in one day and spoke with a gentleman that I did not know at the time was the owner. I…read morewas in the market for a new hot tub and was doing research. I have previously bought a hot tub from the old town center hot tub store in Lincoln and was very happy but they went out of business. I asked the gentleman about his hot tubs and was asking basic questions when I was rudely interrupted after I told him I've had five hot tubs (which I have) and he kept rudely emphasizing his hot tubs cost $16,000. I look young so I assume he thought I didn't have the budget for his hot tubs. After he rudely interrupted me several times when I was asking him basic questions about his products I told him I was offended by his demeanor and the way he kept interrupting me. He was very arrogant, not friendly or helpful at all. I ended up buying a new hot tub from another place in Lincoln and I'm very happy. I'm still not very informed about Spas Plus's products but their customer service is extremely dissatisfying.

I give it 2.5 stars (2= "Meh. I've experienced better. 3= "A-OK.")…read more Love lots. Not a fan of a few things. PROS: Beautiful, new, modern, open, sunlight filled facility Huge child watch facility with attached outside play area. Tons of great group X classes offered No pressure "sales pitch" to join No long term contracts. One reasonable membership price offered- based on who you are- single, family, student, senior, etc discounts for low income Nice pool- 5 lap lanes, with marked cones for changing uses, slide, very shallow end for littles, lazy river. Love that the lap lanes are on the opposite end of the "play area" of the pool. Less chance of flying balls hitting me in the head while trying to swim. CONS: Hot tub is 14 and over- plenty of places allow kids 5 and up. I wish the Y did too, at least some hours. Vending machine with crap foods. At a place about fitness, just no. Need more choices for kids. family friendly Zumba or Yoga? ninja warrior course? another climbing wall? TV on way too often at child watch. Why is there even a tv in there? Locker rooms The rest is my rant on the locker rooms, and why I HATE them. HATE!! the locker room!! Clearly, I needed to be on the board when they made this decision. Having two locker rooms, which are not the same, is awful. I get it. You hate kids. You hate parents. I find it oh so very upsetting that a family gym is so family unfriendly, in the locker room department. In my opinion, the locker room set up and rules are based on a belief that childless women are more valuable than children and moms. It is infuriating and insulting. Oh yes, I'm sure the Y has a well polished reason for offering these choices, and a way to make it seem they are going above and beyond to meet everyone's needs. They aren't. Here are the choices, which sound good to begin with: women's locker room (over 19 years old), girls locker room (under 19), family locker rooms. sounds great. choices. Here's where it goes wrong: If I come with a nursing baby, where do I nurse? I'm in the pool with my baby. My 6 year old is also with me. I can't leave her in the pool alone while I nurse. I can nurse on the pool deck. I don't feel comfortable doing so today. I want a place to sit. A comfortable place to sit, where I can still supervise my 6 year old. Since I am a woman with children, I am supposed to use the girl's locker room. I HATE the girl's locker room. The girls locker room is smaller. There is one bench for the entire room. One. It is the first thing seen when walking through through the door. Sometimes, there is another moveable one in there. Sometimes. Neither bench is comfortable. Both are too high to sit comfortably. Certainly too high to sit and nurse. The girl's room is one open square, no rows of lockers. I want a row to "hide" in for a tiny bit of privacy. I'm not as flexible as I once was. I don't have the balance needed to put my shoes on while balancing on the other foot, with no place to put my other shoe, as there is no bench available! Infuriating! So, I am supposed to use the women's and send my kids to the girl's locker room. I know the chances are slim, but I don't know who else is in the girl's locker room with my kids. Who is the predator in there grooming my child? And, for other parents, how do you know I'm not the predator adult in there grooming your child? You don't know. I want them with me, where I can keep an eye on them, and on other people around them. But, I don't wish to be the only adult in the room, therefore becoming the de facto locker room patrol. family locker rooms. Great if you have a parent with opposite sex children. Love that they have this option. If I had boys, I would suck it up, and use these. Again, they need a decent bench in here, enough to both sit and place your bag within reach while sitting. I have fairly extreme claustrophobia, so I'd have to really get myself mentally prepared to use these. Better choice: Create a sense of community and sharing and coexisting appropriately in one locker room for each sex. Being respectful is not separate and unequal. It's everyone learning and following the behaviors of respect. Explain clearly to ALL new members, or post the "unwritten" rules of locker room etiquette. When a gym provides these amenities, ALL girls, women, seniors, etc. deserve to have access to: Private shower stalls. Plenty of benches to sit on. Plenty of shelf space to put our items while using. Swimsuit spinner. I have been a member of many other gyms in many other cities. This is not only possible, it is preferable. At the very least, since the "damage is already done" with having two different locker room per sex, allow adult women the choice the use either with their children.

I love this place!!! We spend several evening each week here as a family…read more Unlike a previous review, I found a very nice private nursing room. The "private changing" rooms (not a shower room) provide a quiet, private place to nurse a baby. They are clean and have a bench to sit on. I'm really happy that there is access to the pool without walking through the locker room. I have children of both genders and this is very helpful. The youth fitness classes are great. My son is currently enrolled in the speed and agility class. I also have children in swim lessons currently. The cardio equipment is top notch. I really like that each piece has a tv attached. Very friendly staff!

Thank you Strawberry for taking care of my pool needs. They really know what they are doing,…read morerespond quickly, and far prices!

My husband and I were listing our house that has an in-ground pool this summer and needed our pool…read moreliner replaced ASAP before we could put our house on the market. Ron, the owner, was responsive to our time constraint to get our pool ready + house listed. He was out the very same day our pool liner came in to get our pool drained + prepped, and then him and his team were out several more times throughout the next couple days for install and to make sure everything was running smoothly getting our pool opened for the season. The pool turned out great and our house sold in 2 days! Ron also handles all our pool questions, openings, and closings.

Sean is the ultimate pool expert! if something breaks, drips or just isn't running right, he knows…read moreexactly how to fix it fast! Honest, dependable and does top notch work every time! Highly recommend!!

First of all, I was glad to hear the actual business owner answer my call and not a voicemail…read moremessage. Sean was helpful and asked questions and even though he was very busy, he took the time to set a time that works for my schedule. He was upfront about pricing where he could and was more affordable than the other service providers. A very happy experience for me.

Friesen completed a unilock patio for us last year. They said it would be done in 2-3 weeks and it…read moretook 6 months. They dug a space for our spa that was supposed to set 12 inches above ground. What they dug was a 6 foot hole and then needed to pour concrete to get it to the right level. They hit an existing retaining wall and did not repair it. The service we received was anything but professional and definitely no 5 stars. The crew was inexperienced and had little to no supervision from the owner. It was one nightmare after another. They also hit a Martin house pole that I had flagged and did not repair it. Do yourself a favor, save your money for a company that knows what they're doing and avoid the headache.

Friesen just finished a small landscaping job on our home and we could not be happier! They also…read moremet with us after the completion and made sure we were happy with every aspect of the job. We will absolutely call them again if we ever need anything else done. Great work!

Stopped by a couple weeks ago to purchase a new fireplace. There was no other customers in there,…read moreno one said anything to us. We looked around and left. Went to one of their competitors and purchased. I have no idea how places like this stay in business.

NEVER BUY A FIREPLACE FROM FIREPLACE STONE & PATIO IN LINCOLN…read more We started at Fireplace Stone & Patio 5 months before we needed a fireplace. Tom sold us the most expensive fireplace on their floor. We also picked out stone to place around it. We tried to ask about specs of the fireplace, needs for construction, and even how to pay. Tom NEVER RETURNED CALLS. Tom's voicemail is always FULL. It's how he avoids responsibility. The person that takes the calls is the rudest, least helpful excuse for a "receptionist" that I've ever experienced. When told that Tom's voicemail is full (on 5 or 6 different calls), her response was always similar to "what do you want me to do about it?" Finally, after weeks of trying, we were finally able to pay for the fireplace. Our contractor worked to order the stone from Fireplace Stone & Patio. Today, the fireplace and stone was supposed to be installed. First: The pile of stone on our driveway was the WRONG STONE. Second: The stone we ordered, and that shows on our receipt, is no longer carried by Fireplace Stone & Patio. They can't get us the stone we ordered. IT'S THE DAY OF INSTALL. Third: Our contractor called Tom at Fireplace Stone & Patio to see if our fireplace required steel studs. Tom reassured our contractor that it does not. Today, Tom tells us we definitely need steel studs, and our contractor will need to rip our the frame and redo it. IT'S THE DAY OF INSTALL. Fourth: The fireplace was ordered to be installed recessed within the frame. Today, when we checked after work, the fireplace was NOT installed as we had asked. When buying from Fireplace Stone & Patio, WE DID ALL OF THE HEAVY LIFTING, and THEY STILL SCREWED IT UP. Not only that, but they don't return calls, are unfamiliar with their products, have no idea what they even have to sell, and are extremely rude on top of it.