Justin is knowledgeable, polite, professional, and passionate about his craft. He has assisted me…read morewith several quotes, maintenance, and always makes himself available to answer my questions and educate me on my homes Heating systems and Cooling options. He is reasonably priced for the mastery he brings. I value his expertise and his opinion. He is saved in my contacts and is my go to person for all things HVAC in my home.

Great job fast service & affordable pricing.!! So glad I…read moreused this company out of the few estimates i did get.!

My AC was all screwed up when another company did some rewiring. Pelles wanted to get to the bottom…read moreof it and sent out their Manager. He had a mess to deal with. It was a Friday, later in the day and he refused to leave until he got to the bottom of it. And he did! Thought I may need a new AC but he took care of the problem.

We were overcharged by $70.00, refund was issued after I called to ask for an explanation of…read morecharge. Do not recommend this business.

We have been using Albert's Heating and Air Conditioning, Inc from Conway PA for several years…read more They are always friendly and helpful. They get help to us promptly. Today they sent a technician our way to address a small furnace issue, Austin was friendly and polite, but more importantly, he was capable and efficient. I recommend them without reservation and appreciate knowing that I have access to a trustworthy company when I need them

We will always call Albert's! They have been right on about helping us with our A/C unit which…read morebroke over the weekend. They were here after I called late at night right at 8am, that was the fastest we have ever gotten service. The workers are amazing and very competent. I love you guys!!! Thank you

I have used them for about 4 years and have been VERY happy with their service. I've used them for…read moremy summer and winter start ups. Their prices are fair service is exemplary. I have had one particular service guy (Dave Hugh's) who is very thorough and knowledgeable. I will ask for him again.

My air conditioner was making a very loud noise that was clearly not a sign of anything good. I…read morehappened to notice a lot of people praising Max C Smith for their professionalism, efficiency and honesty on a Reddit thread so gave them a call, and a technician came out later that same day. He ran the serial number and saw the unit was 17 years old, diagnosed that I had an issue with the compressor which was probably about to die, and should likely start comparison shopping for a new unit. He offered to send a salesman out the next day to take a better look at the overall job that would need to be done and provide an estimate; his initial ballpark was anywhere between $6,000 and $9,000. The salesman came out promptly the next day and was very professional and well-informed, having previously been in the field himself. He took his time explaining and provided estimates for two possible units, one under 6000, one under 7000. He sent me all electronic paperwork related to the estimate on the spot; again, very professional. At the end of the day I would have been extremely comfortable going with them to replace the unit, which did end up dying completely within the next day, but ended up getting my socks knocked off with a lower quote from another AC company I've used in the past for the same, lower end unit. That said, I would not hesitate to recommend and use this company and its technicians in the future. Thank you for the excellent and quick service.

I am a 25 year loyal customer with ARS. Have owned two homes…read moreand I've had them install two new AC unit units and furnaces. Just had annual service done on AC and as always I requested technician Michael Rodriguez... All of their techs are good, but he is exceptional. Always prompt, competent, professional, and polite. I am to a point where if I can't get him for the appointment, I reschedule until I can. It is rare today to find an employee who is consistently reliable, skilled, and goes above and beyond. The company has worked with me in the past to make installation of new HVAC both easy and affordable. They have never let me down. And Mike, I hope you never retire!!

New furnace installed on 10/22/2025. Never worked. Techs came out 4 separate times. No…read morecommunication from sales person Brian Diamond after he told me I could contact him at anytime if I had issues. Classic bait and switch. This not the HVAC company to get involved with Spent $10k and got duped Now you asked me to text my name and address to 412-487-2400 and that isn't even a valid number to use to text Another ARS pittsburgh SCAM

I see plenty of bad reviews; many of them being pretty old. I can honestly say my experience, about…read morea week ago, was great. Our water heater broke, was leaking, and the shutoff valve didn't work. So we were looking for quick service, and Kennihan's delivered. I called before the start of normal business hours (probably 7am or so). Whomever fields calls off-hours took my information and promised someone would call me back to discuss service in 15-20 minutes. Sure enough in less than 15 minutes I received a call (I believe from the owner) and was informed service would be scheduled as soon as their service desk folks arrived at 8am to see what techs were available and when. Again, I received a call promptly around 8am, discussed my situation, provided the necessary details to get an over-the-phone estimate, and scheduled a service call for that same day. When the tech arrived around 3.5 hours later, he had the old water heater removed, and the new water heater installed in about 4 hours. With all the complaints I saw others post about being "ripped off," I didn't find that to be true. They installed a quality Rheem gas water heater (not one you can buy at Home Depot), a new shutoff valve for the water and gas, and disposed of the old water heater, and some other bulky parts from an old air filter unit (that had nothing to do with the service call). Conversely, my parents used a different HVAC company, and paid a comparable price for a new water heater installation but didn't have same day service, didn't have one that needed replaced/disposed of, and purchased a different brand of water heater. The total difference in price was $300. All-in-all I felt it what we paid was reasonable. By all means, comparison shop, but I'll be calling these guys the next time I have an HVAC problem.

Kennihan charged 8000.00 for a hot water tank he spoke highly of at the time. He said we could not…read morehave a tankless system as requested. I have two hot water tanks, one I paid 1900 and it ran for 9 years. The one just went bad and this 8000.00 one never worked. I turned it up to 130 and I have no hot water or pressure. I called them to ask if there is a warranty on the tank and told me "well it's two years old." He wanted 179 to look at it. After reviewing the bad reviews, I told him I will add one too. He hung up on me... I do not recommend this business. When he was at the house, he started telling me my Generac was not done correct and wanted other work it seemed. I am quite happy with my Generac company. I had a radon business scheduled and he wanted this service also. I am quite happy with my radon company. No thanks Kennihan. I don't even think one star is appropriate for this business.

These guys were great -- called me back within an hour of leaving a message and had the problem…read morefixed within fifteen minutes of arrival at a reasonable cost. We've got two chronically ill folks at home, so we really appreciated that he wore a mask while inside our home.

We called the morning after Christmas because our hot water tank bit the dust. We had a quote and a…read morefew guys working to replace the tank in a very reasonable amount of time, and had hot water again in the afternoon. We've used their services in the past as well and have never been disappointed. They're the first place we call for any issues that they work on.

We had a gas tankless water heater put in by Air systems and the staff were knowledgeable and…read morefriendly and the service was top notch

Really happy with their service and great communication throughout. Running an hour late but was…read moregiven a heads up around the time they were supposed to arrive and understand that things come up. The servicemen were understanding of the situation, quickly found the problem and easy to work with.

Needed help with my dryer exhaust--new pieces did not fit what was already holed out in my wall…read more Tech arrived and saved the day! It was cold so he wrote into my receipt to call to have the outside caulked when it warms up. Would definitely recommend!!

Scheduled quickly, arrived on time, explained things. Great job and very friendly. Dryer duct…read morecleaned, dryer works much better now.

My AC stopped working Sunday evening, after all HVAC businesses were closed, so by the next morning…read moreI was hot and miserable. After doing some research online looking for local recommendations, I called Ziegler Heating & Cooling on Monday morning at 7am. I was sent to voicemail when I contacted Ziegler, so I hung up and called Knoechel. (I called Ziegler first because I have an American Standard AC unit, and based on Zieglers website, it appeared that American Standard was a preferred brand of theirs/they may specialize in. Whereas Lennox appears to be the preferred brand at Knoechel. - my thought process was, if I was going to need a replacement, then I'd want an American Standard, hence Ziegler was my first call). Spoke with a woman who answers incoming calls for Knoechel, who took all of my information (contact info and description of the problem) and informed me that I'd receive a call back shortly. 30 minutes later I received a call from one of their techs who then arrived at my house less than 10 minutes later (I am local in Zelienople, where they are headquartered). Within an hour my AC was running normally again without any attempts to upsell/oversell. (Thorough cleaning of AC coils on the outside unit, replacement of dual capacitor, and temperature checks - about an hours worth of work, $177) All that work PLUS the expediency in response time came at a price that was in line with a competitor a family member had used last week located in Pittsburgh (which was too far away to service my house in Zelie). Without question, I'd recommend Knoechel!

The lady who answers the phone is smug and short with people. Happened to me twice and my wife…read moreanother two times, so it seems to be a pattern. They can't be bothered to come out during a holiday even if you paid for their annual maintenance. Many other HVAC companies that I should know better than to try and go back.