This Labcorp office is great. I live close to two locations that get terrible reviews (Lewisville…read moreand Flower Mound). I drove 25 minutes each way to Grapevine and it was worth it. I was seen a couple minutes before the appointment time and Tracy was great. She's super nice and it was quick and painless. Highly recommend.

I had a great experience at this Labcorp location. It's located at Baylor hospital in a…read moreprofessional building. As soon as you enter the building Labcorp is the first door on the left. It took me less than 10 minutes from the time I entered the building and walked out. Super easy! My phlebotomist was nice and so was the front desk staff. I'll be coming back to this location from now on.

Me giving this place even one star is being generous. They…read moreclaim to work by appt but when I got there, there a good 20 people ahead of me. She said I still have to wait. I was in my lunch break. If I had time to wait I would not have made an appointment. The staff is RUDE, especially the lady manning the from desk. And the whole office is run inefficiently.

Friendly staff. The care was exceptional. I had bloodwork done and needed to get it done quickly.read more

I was yelled at and spoken to extremely rude, Alicia King, Sharon knights have attacked me…read moreverbally, and treated me horribly, after i tried complain the their kiosk wasn't completing my check in. they should not be in a place where they deal with customers, they have no customer service skills or empathy. I have never dealt with this magnitude of no self awareness or respect towards customers.

What a horrible place. I have pain in my right abdomen. Doctor told me to go get blood work. Ta da,…read morethats when this place comes in. I called for appointment and the lady gave me an automated hotline. That hotline is the most annoying thing you will ever have to deal with. You find locations by the zip code and choose your available time. After you pick the location and find out theres no available time convenient for you. You have to hang up and dial back to pick a new location. I did that freaking four times before I decided to cursed them out to give me an easier option. They told me the online way. Why didn't they freaking do that in the first place? I'm in pain and impatience, this place really tests your patience. it was my turn to get my blood work done and there was a vile of blood from the person before me sitting on the table. Their armband string was also out. I'm pretty sure that vile of blood was suppose to be on a rack or safe somewhere other than lying on the table. I told the technician about it and she quickly put it on the blood rack. Wow

My husband had to visit this location for a RTD urine test for his CDL and is required to have a…read moremale practitioner monitor the test. We tried calling to verify this, but there is no option to speak to a person. When we arrived for his appointment, everything is self-serve so we were unable to verify whether a male practitioner was present or not. The female practitioner told us that if they had a direct phone line, it would be ringing all day. They brought him back and after waiting 30 minutes they could not find a male practitioner, so we had to leave and drive to a completely different location that had one. The entire experience was extremely frustrating and over an hour of our time was wasted for something that could have been easily done in 10 minutes.

Today was the first day open while roads were still icy. Kimberly was by herself working steadily…read morethru appts and walk-ins with a smile on her face and strong communication. She is amazing. I hope Quest thanks her as she makes the experience of all things bodily fluid and testing smooth and positive. Thank you Kimberly!

1 star is too many stars …read more.. I went in for a simple blood test and somehow left feeling like I'd participated in a low-budget survival game show. First off, the waiting room had the energy of a DMV from 1997--except with more visible despair. I checked in, aged about three years, and then watched multiple people who came in after me get called back like they had some kind of VIP "actually alive" membership. When I finally got called, the technician approached my arm like it personally offended them. I'm pretty sure they were aiming for a vein but emotionally committed to the general concept of my arm instead. At one point I considered asking if they were mining for oil. The chair? Looked like it had seen things. Bad things. The kind of chair that whispers, "no one leaves here hydrated." And let's talk about professionalism--if by professionalism you mean loudly discussing weekend plans while actively missing veins, then wow, 10/10. By the time I left, I wasn't sure if they had successfully drawn blood or just taken my will to live. Either way, I'm pretty confident they got something. Would I go back? Only if it's part of some elaborate punishment system or I lose a bet.

I had an appointment, but needed to go earlier. Got signed in and the staff told me I would have to…read morebeen seen at the appointed time, even though there was one other person waiting and 2 staff people. She suggested I cancel and just do a walk in. So I cancelled online, but when I checked in as a "walk in" the kiosk did not recognize my cancellation. They absolutely refused to draw my blood any earlier despite not being busy. On top of that, the phlebotomist was extremely rude and not helpful at all. I even overheard her tell a young girl that was crying, "if you don't stop crying, I might miss and then it will really hurt." In the future I will drive the extra miles to go to LabCorp.

I had a Rapid Antibody test done there to determine if I have had COVID-19. I also brought a…read moreperson who needed a PCR COVID test done THAT DAY. Med+ performs RT-PCR Molecular COVID testing, as well as COVID-related medical test, as fast as any lab can AND they provide documentation to back it up. This is mandatory for overseas travel. Many countries require that you provide proof of a negative PCR COVID test taken within 72 hours of flying. Well, this lab has you covered because they give you your results in less than an hour. If you wait there for a few minutes, they can give you a signed hard printout that you can take to the airport with you. They are the best lab I know of in the DFW Metroplex at providing top-of-the-line testing and documentation in the shortest time possible by anyone.

Unfortunately my experience has been bad with this company! I was deciding between Realtime labs…read moreand Mosaic Diagnostics. Unfortunately I had decided to go with the former. I am based in the EU and made sure to read their international shipping instructions very carefully. Ordering the kit was very straightforward and came quite quickly. You get charged additional $120 for UPS shipping, which is expected for fast shipping. Sample integrity is very important for accurate results. I have worked over 7 years in a GMP lab, have have experience with many analytical methods and sample handling. First issue was when I opened the kit. Their online brochure gives details how to prep the sample and ship. It mentioned a freezer gel pack, which I found a great addition to keep the sample viable for longer, and is a bare minimum standard in sample shipping. When opened the kit there was no gel pack. Contacted customer care and they say "we don't do the gel pack anymore, the sample is stable for 30 days at ambient temperature". That's a major red flag. For someone who works in a lab, I have never seen any sample to ever be tested which was at ambient temperature for a month, unless it is a stability program sample or a stress sample. But I suppose they probably have a validated study for this, but I certainly have no confidence in such sample. To me that's a major sample handling red flag, not to mention that in the summer temperatures rise way above ambient. Believe me, you want your sample tested as soon as possible, within a week the latest, unless kept frozen. And 2nd issue was that their instructions were inconsistent. The brochure was outdated, according to them, yet it was still on the website. Frankly, the fact they decided to remove the gel pack is just stupid and greedy. The Urine sample should be kept cool as long as possible during shipping. Another disappointment was the shipping priority. They choose UPS 3-5 working days. For the exact same money around $120, their competitor Mosaic Diagnostics uses UPS 1-3 working days shipping. From lab experience, samples are always shipped with very high priority and kept at specific conditions. So that's disappointing, another area where I felt they cheaped out. Now the main issue. The package comes with clear instructions and already prepared envelope with required documents for shipment back. On day 5 I noticed that the shipment stopped moving. I even gave them tracking number and highlighted it. They kept saying their team is looking into it. They never replied or showed any effort to resolve it, unless I actioned it with them first. After 2 weeks I managed to get through to UPS and they told me it was on hold due to missing clearance paperwork and that Realtime labs were contacted on multiple occasions about it. Over 3 weeks and my sample was still sitting in a warehouse. After 4 weeks I managed to get a refund and my urine sample showed up at my front door delivered back by the UPS. Real-time labs refused any responsibility for the paperwork and said everything was in order. I have to say my experience with this company has been terrible. But to be fair I got a refund and their customer care does respond to emails in a timely fashion. - Their sample handling prior receiving is poor. - They choose low tier shipping priority, even though they charge for a higher equivalent. -Too greedy to give a lousy gel pack, which would keep the sample stable for an additional day. I cannot speak for their analytical methods and GLP, which I believe are fine. So if you're an international customer, just save yourself a headache 3 weeks of back and forth emails and just go with the other crowd. Needles to say I am quite upset, as I shipped my sample, prior to starting treatment, so I have basically no idea if I was positive or not prior. This company needs to do better, much better!!! So if you're an international customer be aware

RealTime Laboratories saved our overseas trip…read more I found them online while looking at a location that offered rapid PCR testing for travel. We had scheduled and got tested at another company in Dallas, and it was the day of our trip and we did not have our results yet. I chose them because their PCR tests are also approved for the European Union, which is where we were flying. The personnel was very nice and professional, the location super clean and the check in very fast. They made our experience very confortable, and communicated extremely well. We were there less than 15 minutes (we had spent almost 3 hours at our first place). We told them we needed the results urgently because we were flying that day in less than 4 hrs, and they did! We got them in 30 minutes. I highly recommend this place for travel testing, and now I see they also offer environmental testing, which is a plus.

I just wanted to give a shoutout to Ms. Selena at the flowermound location. My daughter was…read morefreaking out so much about getting her blood drawn but she did her best to keep her calm and was just so awesome with her. I just wanted to let her know that her patience and kindness was appreciated!

Don't bother checking in via the link they text you and selecting "wait in the car and receive a…read moretext when we're ready." They don't consider you checked in unless you use the lobby kiosk which, as an immunocompromised person, I was trying to avoid. Employees are rude. Every single one was sarcastic and abrupt. They must really hate their jobs -- and their customers. The facility itself is filthy. Bathroom doesn't look like it's been cleaned in over a year -- trash can overflowing onto the floor. This is the second Labcorp location I've visited and they were both the same! Go anywhere else but here!

I have had several scans with ViaScan. Dr. Duncan is the best and really cares about his patients…read moreand takes the time to listen ... and advise. Everyone of age should get a scan and then follow up if needed.

Life saving information! So glad we went. rey thorough…read moreconsultation after the scan Highly recommend.