Location, Staff, overall managewment is of the highest order, parking, allow walk insread more

This Labcorp office is great. I live close to two locations that get terrible reviews (Lewisville…read moreand Flower Mound). I drove 25 minutes each way to Grapevine and it was worth it. I was seen a couple minutes before the appointment time and Tracy was great. She's super nice and it was quick and painless. Highly recommend.

Online registration, quick kiosk check-in, friendly staff, and in-and-out in less than 15 minutes…read more What's not to love about that? This was my first visit to this location as they had more open appointments. Fast, easy and convenient lab work.

I had a great experience from the second I walk in the door. The kiosk is super easy to scan and…read moreget ready and then the front desk lady is super nice and help walked me through the steps I needed to do. They were ready to draw my blood five minutes later and I went in the room with Michael. He was super professional, super fast and efficient. I don't understand why this business has low ratings because I had nothing but a positive experience.

So many people only take the time to write a bad review...This was one of the easiest processes to…read moreget my blood drawn I've ever experienced so far, so I've got to leave my thoughts about it. I had originally came in on a Tuesday and the small lobby was completely packed! So, I came back in the morning, and it was a complete opposite scene. The technician, Nae was very nice and respectful. She made the process quick and as painless as possible. The self check in kiosk is pretty self explanatory as well. I just can't bring myself to rate 5 stars because the facility feels a little outdated, a bit messy, and I couldn't help but cringe as I opened up the urine drop off and it was FILLED with other client's pee cups. Also, there is no signage outside of the building so I drove around the parking lot until I finally realized that it was INSIDE Tom Thumb next to the pharmacy. Overall, I have to admit I would probably return here again to get blood work done because Nae was so good at her job. I am such a big baby when it comes to needles and she made me feel comfortable.

I am not a fan of diagnostic labs inside grocery stores and generally won't go there or shop at a…read moregrocery store with a lab. But, this was the only time I could get a fasting appointment for about 2 weeks in my area. The technician was great and I did like the electronics and check-in process. My first issue was the obvious wet marks on the lab chair where I needed to sit. The technician said that's where she just wiped it down. I still didn't want that on my clothing and it was clear that it was incomplete. Just a cursory swipe with a wet wipe in my opinion. Next, the bathroom where I left a sample is also where we store janitorial supplies, including a mop. There was a sign on a wall that said "eye wash station". And I had to pick up industrial-sized containers to read which one of them was hand soap in order to wash my hands. Finally, there were other people's samples inside the little door where I was directed to leave mine. So it's clearly not being attended well. When I left, I realized I never saw my tech change gloves. I believe she did, but she walked me down a hall, touching door knobs, etc, including the bathroom. All In all, just ick.

We did have an bad experience here!…read more Update: I received a very heartfelt apology from the owner later in the day. Without going into too much detail, sometimes people behave a certain way because of events that happen in their life. I truly appreciate the apology, so I'm changing my review...

Ashley was awesome. I had to do a pharmacagenomic test and she was very pleasant! I didn't know…read morewhat to expect as I have never had the test before and she made me feel comfortable. By the end we were joking like we had known each other for awhile. She didn't cross tech/patient boundaries just made the ordeal a bit lighter on me which I appreciated. Sometimes labs can be too technical and too impersonal. That's what I expected...but glad that's not how I was treated. We aren't just another number...we do have feelings and are usually frustrated. It's nice to have someone care enough about you that they make it more personal! Thanks Ashley! Sincerely, Kealine

Total disregard for long waits despite appointments. Made an appointment for 12 noon. As of 1240…read morestill waiting with 3 patients ahead of me. Waiting room is crowded with many complaining people. Many have fasted and are complaining. No one has offered an explanation, much less an apology

My husband had to visit this location for a RTD urine test for his CDL and is required to have a…read moremale practitioner monitor the test. We tried calling to verify this, but there is no option to speak to a person. When we arrived for his appointment, everything is self-serve so we were unable to verify whether a male practitioner was present or not. The female practitioner told us that if they had a direct phone line, it would be ringing all day. They brought him back and after waiting 30 minutes they could not find a male practitioner, so we had to leave and drive to a completely different location that had one. The entire experience was extremely frustrating and over an hour of our time was wasted for something that could have been easily done in 10 minutes.

By far one of the best doctors office a person could go too. They really care about your well…read morebeing. Especially the doctor, she takes time to individually meet each time to go over a health plan for you. Offering all types of services. The best doctor I have gone too in years. I especially recommend her services. It's like talking to a friend rather than a doctor. The staff she has is wonderful too.

Dr Jamal is great, as well as the rest of her staff. They are very responsive for any online…read morerequests. Dr Jamal listens to you, and understands any concerns you may have.

I was yelled at and spoken to extremely rude, Alicia King, Sharon knights have attacked me…read moreverbally, and treated me horribly, after i tried complain the their kiosk wasn't completing my check in. they should not be in a place where they deal with customers, they have no customer service skills or empathy. I have never dealt with this magnitude of no self awareness or respect towards customers.

What a horrible place. I have pain in my right abdomen. Doctor told me to go get blood work. Ta da,…read morethats when this place comes in. I called for appointment and the lady gave me an automated hotline. That hotline is the most annoying thing you will ever have to deal with. You find locations by the zip code and choose your available time. After you pick the location and find out theres no available time convenient for you. You have to hang up and dial back to pick a new location. I did that freaking four times before I decided to cursed them out to give me an easier option. They told me the online way. Why didn't they freaking do that in the first place? I'm in pain and impatience, this place really tests your patience. it was my turn to get my blood work done and there was a vile of blood from the person before me sitting on the table. Their armband string was also out. I'm pretty sure that vile of blood was suppose to be on a rack or safe somewhere other than lying on the table. I told the technician about it and she quickly put it on the blood rack. Wow