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    Archer Rv

    3.0 (2 reviews)

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    9 years ago

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    Archer RV

    Archer RV

    2.2
    (13 reviews)

    I purchased a RV from here 2 months ago. I had a great experience. So great I actually referred…read moresomeone else who purchased a RV too. Therw was a storm a couple weeks ago and their RV started to leak and the slide "sagged". A claim was filed insurance denied it. after sending someone out to inspect they found the roof had major previous damage that was merely patched. They also stated upon looking further into the RV history they shouldn't have wrote a policy because this RV was a previous TOTAL LOSS deemed by insurance. I decided to look into mine and guess what! it's a TOTAL LOSS by insurance as well. I'm guessing if anyone else looks into their history that this is a practice that have been using quite often if not always. That is called Deceptive Trade Practice. Consumer laws protect against this. The sales man NICK stated today this RV was sold AS IS. wow! As Is doesn't work when you are knowingly selling these RVs and not disclosing . COPART is where they are getting them look up their history Ang you will see they buy total loss vehicles and auction them. There are loopholes they try and cover their tracks with but doesnt make it legal. Mr. Archer we have a problem. I would like to think you will do the right thing.

    Nick Alvarez is the best!! He has worked with us to find the perfect RV for our family. He has been…read moreso patient with picky me!!! He has gone over and above for us. I couldn't have asked for a better person to help us. He is not only a great salesman but also such a wonderful person.

    South Texas Rv

    South Texas Rv

    3.0
    (6 reviews)

    Well Rocky promises a great product and service, but does not deliver. We purchased our First RV,…read morewhich Rocky assured was road worthy and ready for our first trip. We are old school and take people at their word, that's not gonna happen Anymore. Yes, I should have taken it somewhere and had it checked out by a professional. Took it home plugged it in . Fridge did not power up called Rocky, first words out of his mouth well you bought as is, and it was working. He said he had the generator serviced, I checked the oil, dirty. Had not been changed in a while. Propane hose leaking, and he knew this because when we went to look at it, tank was empty and he went and filled it before we took it home. Heater runs for about 1 minute then shuts off, so when we tested it he turned it on , he said see everything works. One of the wheel covers was missing, he said he would replace or give me a $100 to buy a new one. Day of sale i asked him where's my money? He said oh I will get it to you! We'll its been over a month, nothing. So I would suggest go elsewhere, just sharing our experience with South Texas RV Hector and Donna Mendoza Ps. Called him a week ago to let him know of other problems we had encountered, no answer, left him a message. Did Not Hear Back From Him! Haha what a surprise. We will fix everything and enjoy our trips and learn from our "Rocky" Experience.

    WOW ! We had been interested in buying an RV for as long as I can remember, to get away from the…read morecity and Into the "country" to enjoy nature and visit as many Texas State Parks as possible. When we saw a picture of a nice looking trailer posted online, we thought we'd pop over to Pasadena to take a Quick Look. That's when we met Rocky. I felt like I was talking to an old high school buddy that I've known for 20 years. He made us feel like family, and was so kind and knowledgeable when we were asking a million questions about the RV. Rocky not only answered all our questions, but even gave us so much more RVing information that was super helpful. We love the little RV we bought from Rocky at South Texas RV, and look forward to stopping by his Pasadena location soon, just to bring him a Sweet Tea and say Hi !! Thank You Rocky !! - Leah & Jay, Friendswood, TX-

    Holiday World

    Holiday World

    1.6
    (88 reviews)

    We bought a camper. Sales was good, turn over mechanic was excellent, finance was the drawback…read more We paid cash for our rig. To start with we got a call a couple days before pickup from them with some sketch deal, wanting us to finance, pay interest for 1 year... "to help others who may not qualify"... Then, when doing paperwork he told us the tires were going to explode, and basically the entire camper would fall apart on the way home, so we needed to pay an extra $12K for his coverage... we didn't appreciate it at all.

    If I could give a 0 Star, I would. I could write a novella with all the issues that we have had,…read morebut I will keep it brief with the latest. Let me start with the fact that we should have stopped going a long time ago but there are some employees there that are good people and we did give them the benefit of the doubt. We have purchased 4 RVs from there hoping that things would change...they haven't. This is our bad. Having said that, here is the worst of it. About a year ago, we took our Class A in for service. After a TON of run around they had our RV for 5 MONTHS. At one point, we went in to see what was going io and nobody even knew where it was. One of the salesmen had to drive around and look for it. It was tucked away in the back on their lot. This is quite frankly unacceptable. There is no communication, there is one excuse after another, and nothing seems to get done until you throw a fit. On a recent trip, one of the things they fixed turns out wasn't fixed properly so back we go. Again after 5 weeks this time and the same runaround, they say they finally have it complete. But now, here is the kicker. Due to an error on their part, they are telling us due to an error on they made, they won't release our RV until we pay them $7,000. Yes, you read that right. They told us at the time (a year ago) that the claim on our warranty was approved so we paid the deductible and considered the matter closed. Apparently, they lied and the claim was not approved and expected us to pay for the work. This is the most SHADY business practice I have ever seen!!!! We will NEVER give Holiday World another penny of our money. We have hit our limit.

    Blue Compass RV Houston

    Blue Compass RV Houston

    1.7
    (60 reviews)

    Hello and thank you for following this fifth wheel purchase process from Explorer USA, Alvin, Texas…read more(Houston location.) Purchased Forest River Impression 26RET on March 13th, 2018 after we had looked at a few other dealerships; and decided to purchase a brand new RV with warranty from a local dealership. We had to purchase and sign all the paperwork before they would make the unit ready "That's our policy!" - Really??? Never done an RV purchase quite like that before, this is about our eighth RV, have had a Class A, two Class C's, two Fifth Wheels and two pull behind Travel Tailers in the past... Not totally new to the RV purchasing. RV ready to pick up on March 30th, 2018. Yes, that is 17 days later... Noticed not been cleaned inside, was told by Jeremy in service, their two cleaning people had called in sick today, really, you had 17 days to make this RV ready... Also, had already received our first bill in the mail before even taking possession of this unit. Wow!!! We noticed bubbling of the slide panel now it was outside in the sunshine and one of the dining chairs rocked, one window wouldn't close and lock, TV had no sound, DVD player didn't work... Well after a few hours the minor things were fixed and we received a "We Owe You" for side panel, dining chair and Tracy (then service manager) agreed to install a TV in the bedroom for all the problems and trouble, very kind of him. Justin - General Manager, Tracy - Service Manager, Jeremy - Service Technician and Grant Miles our very kind, polite and non-pushy salesman, really I would highly recommend Grant, were all present during these few hours prior to leaving their lot with our new RV. Informed parts would be ordered and call us to bring the unit in when they arrived. After a few texts and phone calls the last two days its now May 10th, 2018 and Steven Davis, new service manager informed me the RV has to be brought in before the parts can be ordered, because that's their policy and we will have to put a deposit down, what??? I believe he understood and stated "You are getting upset" which I assured him he was absolutely correct and he would not want neither myself or my husband showing up after what we had been told initially. Texted Grant Miles and informed the next person calling me better be Justin. Less than an hour later Steven Davis called, was very polite and stated they would make an exception and go ahead and order the parts without the RV there, and would I please send some pictures. It would probably take a couple of months for the chair to be made... I look forward to hear back from Explorer USA, Alvin really soon and expect the parts will arrive in an expeditious fashion... I would really love to give this RV dealership a chance to make it right, headache and all, and give them Five Stars for exceptional customer service! Please stay tuned!

    Do not trust this dealership! They will not honor signed contracts!…read moreBeware of doing business with this dealership. My brother negotiated and signed a contract with them for the trade and sale of RV/trailer. Everyone agreed to the terms, paperwork was signed, title was transferred, and loan had been initiated. However, after the fact, management decided the deal was "no longer good for them" and simply cancelled it. Their idea of "honoring" a signed contract was to walk away from their word entirely while wrongfully holding the title to his original RV. In addition it took my brother two weeks to try to get the loan cancelled for the new trailer since the dealership cancelled the sale. To make matters worse, their communication through this ordeal was incredibly poor. They created this entire mess and their solution was to cancel it when my brother wanted them to honor the contract. If a business cannot respect its own signed contracts or communicate honestly with its customers, they do not deserve your business. Avoid this place at all costs.

    Archer Rv - rv_dealers - Updated August 2026

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