If 10 starts was an option, I would select that!…read more I had a great experience at PPL! Professional and courteous is their brand! Worked with Victor and let me tell you, it was the best RV buying experience. I found a Jayco on RV trader which led me to PPL, I sent an inquiry and the next day Victor reached out. I immediately notified him that I was at El Paso and everything must be done via email/digital before I commit to making the drive across Texas to close the deal. Victor was extremely accommodating and patient, he answered every question and went a step further by doing a video call to show me the Jayco I was interested in buying, inside and out. Becki from the parts department is courteous and welcoming! She helped me pick out the Electrical Management System for my RV, it was a very pleasant experience! John did the walk thru with me showing me everything about the Jayco. He even took it a step further by teaching me how to properly set up the weight distribution hitch for my truck. I highly recommend PPL for all RV needs! Sales, parts, service, etc they got it all! If I'm ever in the market again for a RV, I'd make the 10 hour drive again to deal with PPL.

I was referred to PPL Motorhomes in Houston to sell my fifth-wheel RV on consignment. I was told…read morePPL was the largest consignment RV dealer in the country, so taking it there seemed like a no-brainer. We cleaned the RV from top to bottom and made the three-hour drive from Corpus Christi to Houston. When we dropped it off, we were told to remove our personal items from the trailer. Looking back, I will take some responsibility here: I should have asked exactly what they meant by "personal items." I assumed that meant our belongings, not standard equipment and accessories that came with the RV. PPL also could have been much clearer about what they expected us to remove. Unfortunately, the RV did not sell after a little more than three months, so I went back to Houston to pick it up. I paid the $695 cleaning fee, which I had agreed to when I originally consigned the RV, even though we had already cleaned it thoroughly before bringing it in. I inspected the trailer for damage when I picked it up, but I didn't immediately realize how much of the equipment inside was missing. Once I got back to Corpus Christi and set the RV up, I started looking for the equipment that had been in the trailer when I dropped it off. That is when I discovered that essentially everything that wasn't physically bolted down was gone. That included standard RV equipment such as: * Leveling blocks * Sewer hoses * Hose holders * Fresh-water hoses * Water regulators * 50-amp power cord * Surge protector To PPL's credit, they did replace the 50-amp power cord and surge protector with a very nice unit, and I genuinely appreciate that. However, the rest of the experience has still cost me well over $1,000 in replacement equipment. And then I discovered one final issue after moving to Memphis, Tennessee. When I set the RV up at our new location, I noticed that the specially sized garbage cans designed to fit the kitchen pull-out cabinets were also gone. These aren't generic garbage cans I can simply buy at Walmart or order online. They are specifically sized for this particular RV and are essentially impossible to replace. That's the part that really bothers me. I understand that there was some misunderstanding about what should have been removed from the trailer, and I accept some responsibility for not asking more questions when we dropped it off. But I don't understand why standard RV equipment--or especially custom-fitted components that are clearly part of the RV's functionality--would be removed or disposed of in the first place. If PPL has a policy that everything not physically attached to the RV must be removed before consignment, that needs to be made absolutely clear to the customer. "Remove your personal items" does not reasonably communicate that the customer should remove the sewer equipment, water equipment, electrical equipment, leveling equipment, or custom-fitted items that came with the RV. I chose PPL because of its reputation and because I believed I was taking my RV to one of the country's premier RV consignment dealers. Unfortunately, my experience has left me feeling like I paid a substantial amount of money to have my RV sit for three months, didn't sell it, and then had to spend more than $1,000 replacing equipment that was in it when I delivered it. The replacement of the power cord and surge protector was appreciated, but it doesn't change the fact that much of the equipment was missing--and some of it, like the custom kitchen garbage cans, cannot realistically be replaced. My advice to anyone consigning an RV with PPL: take pictures of everything inside the RV before you leave it, make a written inventory of every item you are leaving, and get very specific clarification from PPL about what they expect you to remove. Don't assume that "personal items" means what you think it means. I wanted this to be a good experience. Unfortunately, it wasn't

We bought a Fifth-wheel from RV's and Specialties, it was by far the most relaxed and easy buy, we…read morehave ever experienced. Every staff member was extremely friendly. Prices are amazing. There wasn't any pressure, and they helped us with easy financing. Our purchase; just couldn't have gone any smoother. We will definitely go back, when we upgrade.

Anthony, Daniel and all of Anthony's employees are very professional and helpful. I'm a RV Rookie…read more I bought a 16' 2015 Forest River Work and Play Toy Hauler from Anthony and have been very pleased with the ease of purchase and Anthony's knowledge, suggestions and helpfulness in getting me "camping ready". Anthony's inventory is hand picked quality equipment that has been inspected and tested prior to sale at a fair price. You can't go wrong by driving to Cypress, Texas and saving some money. Well wroth the time invested to drive and deal with Anthony.

Lets start with the obvious these are used. BUT they make sure everything works before you leave…read moreand the minor touch ups really are not that big of a deal especially when you have excellent customer service. Reading the other reviews let's just say if you can afford 60k for a brand-new RV then you're shopping at the wrong place you get what you pay for, and my experience was great.

I purchased a RV from here 2 months ago. I had a great experience. So great I actually referred…read moresomeone else who purchased a RV too. Therw was a storm a couple weeks ago and their RV started to leak and the slide "sagged". A claim was filed insurance denied it. after sending someone out to inspect they found the roof had major previous damage that was merely patched. They also stated upon looking further into the RV history they shouldn't have wrote a policy because this RV was a previous TOTAL LOSS deemed by insurance. I decided to look into mine and guess what! it's a TOTAL LOSS by insurance as well. I'm guessing if anyone else looks into their history that this is a practice that have been using quite often if not always. That is called Deceptive Trade Practice. Consumer laws protect against this. The sales man NICK stated today this RV was sold AS IS. wow! As Is doesn't work when you are knowingly selling these RVs and not disclosing . COPART is where they are getting them look up their history Ang you will see they buy total loss vehicles and auction them. There are loopholes they try and cover their tracks with but doesnt make it legal. Mr. Archer we have a problem. I would like to think you will do the right thing.

We have been shopping for a camper for several months. I have dealt with all the RV dealerships…read moreand consignment lots all over Houston and the Katy area. Holiday World was the best experience out of them all. My deal was easy to work and the process was fast and simple. The walk through was good. There were some deficiencies with my camper trailer at the walk through. Holiday World accepted the deficiencies and made the repairs and changes at their cost to deliver the camper. They were easy to work with and from sales, finance through internal service delivery.

Based on sales only. Purchased a small travel trailer from Corey. Very accommodating and friendly…read more Process was easy and location took care of me. I'll have to review the service department in the future.

Great service experience with Service Manager, Orlando, & team. Worked to get all repairs done they…read morewarranty claims and even washed my rig before he returned it. Highly recommend their services.

I have purchased 5 travel trailers in the last 7 years and have to say that I RV Station had the…read moreBEST service of both Holiday World and Camping World. They are a small dealership but have excellent customer relation skills. Orlando offered to install my snap pads on the feet of my new 2025 Bighorn. (Thanks Orlando!). Ashton our salesman was very patient while we looked through several trailers and even stayed past his scheduled work time. JP the finance manager was great at assisting us at getting a decent loan rate without blasting our credit all over the universe. I have to say that JP went above and beyond at getting us the travel trailer that we wanted. I will definitely be a repeat customer at RV Station.

If you're looking for your first Rv, trade in, or anything come here first. They were awesome, made…read moreit super simple. Ernie was our salesman, we told him what we were looking for and he took us right to it, to where nothing else was gonna compare. Definitely put us in the right unit. We brought a trade in and felt like they gave us a good deal on it, had a few small things wrong with it (we lived in it for a few years) but they definitely give you the best price. The manager came down and worked numbers with us on the trade and our new trailer and explained everything to us so there no questions on anything. Mr.Bush was the finance guy and I liked how he went through everything, was a really good experience.

We bought several items for our travel trailer from their parts area. Tracy was amazing at getting…read moreeverything together and getting us the info we needed. A couple months later one of the items needed warranty work, and Tracy was able to help us deal with the vendor. Everyone else in the area has been super friendly and helpful as well.

Well Rocky promises a great product and service, but does not deliver. We purchased our First RV,…read morewhich Rocky assured was road worthy and ready for our first trip. We are old school and take people at their word, that's not gonna happen Anymore. Yes, I should have taken it somewhere and had it checked out by a professional. Took it home plugged it in . Fridge did not power up called Rocky, first words out of his mouth well you bought as is, and it was working. He said he had the generator serviced, I checked the oil, dirty. Had not been changed in a while. Propane hose leaking, and he knew this because when we went to look at it, tank was empty and he went and filled it before we took it home. Heater runs for about 1 minute then shuts off, so when we tested it he turned it on , he said see everything works. One of the wheel covers was missing, he said he would replace or give me a $100 to buy a new one. Day of sale i asked him where's my money? He said oh I will get it to you! We'll its been over a month, nothing. So I would suggest go elsewhere, just sharing our experience with South Texas RV Hector and Donna Mendoza Ps. Called him a week ago to let him know of other problems we had encountered, no answer, left him a message. Did Not Hear Back From Him! Haha what a surprise. We will fix everything and enjoy our trips and learn from our "Rocky" Experience.

WOW ! We had been interested in buying an RV for as long as I can remember, to get away from the…read morecity and Into the "country" to enjoy nature and visit as many Texas State Parks as possible. When we saw a picture of a nice looking trailer posted online, we thought we'd pop over to Pasadena to take a Quick Look. That's when we met Rocky. I felt like I was talking to an old high school buddy that I've known for 20 years. He made us feel like family, and was so kind and knowledgeable when we were asking a million questions about the RV. Rocky not only answered all our questions, but even gave us so much more RVing information that was super helpful. We love the little RV we bought from Rocky at South Texas RV, and look forward to stopping by his Pasadena location soon, just to bring him a Sweet Tea and say Hi !! Thank You Rocky !! - Leah & Jay, Friendswood, TX-

We bought a camper. Sales was good, turn over mechanic was excellent, finance was the drawback…read more We paid cash for our rig. To start with we got a call a couple days before pickup from them with some sketch deal, wanting us to finance, pay interest for 1 year... "to help others who may not qualify"... Then, when doing paperwork he told us the tires were going to explode, and basically the entire camper would fall apart on the way home, so we needed to pay an extra $12K for his coverage... we didn't appreciate it at all.

I rarely leave reviews but I really believe I need to review my recent experience with Holiday…read moreWorld Willis. I have read many of the very negative reviews about their customer service and, honestly, they made me a little nervous about buying from them. But, I really liked my salesman who I met at the Houston RV show and, since Holiday World was the only dealer that actually had in stock the RV I wanted to buy, I nervously signed the contract. My experiences since then have been fantastic in every respect. Dan, my finance guy, was super helpful and really worked to get me the best deal possible. Closing was timely and he was super informative. He explained all the aftermarket options I could purchase but did NOT push me to buy them. Dorothy in parts has been super helpful all along the way. She recommended things I could do to upgrade my RV but never pushed. Again, she was always ready to help me with questions and always went above and beyond -- even helping me in areas that are way outside her area of responsibility. Finally, Mikey and Tater in service have been absolutely Johnny on the Spot. Super responsive and super helpful. Dan, my finance guy, explained that they have read and are very aware of the negative reviews about their dealership. They have made a very targeted effort to get better and, at least in my experience, they have done this. I don't know if everyone will have the same great experience I have had so far (and if that changes I will update), but so far I have nothing but praise for every aspect of my transaction and I an very grateful to all of them. So, even though they have been beat up pretty good on this site, I honestly think they have listened and have improved. So, I am a very happy and satisfied customer.

Hello and thank you for following this fifth wheel purchase process from Explorer USA, Alvin, Texas…read more(Houston location.) Purchased Forest River Impression 26RET on March 13th, 2018 after we had looked at a few other dealerships; and decided to purchase a brand new RV with warranty from a local dealership. We had to purchase and sign all the paperwork before they would make the unit ready "That's our policy!" - Really??? Never done an RV purchase quite like that before, this is about our eighth RV, have had a Class A, two Class C's, two Fifth Wheels and two pull behind Travel Tailers in the past... Not totally new to the RV purchasing. RV ready to pick up on March 30th, 2018. Yes, that is 17 days later... Noticed not been cleaned inside, was told by Jeremy in service, their two cleaning people had called in sick today, really, you had 17 days to make this RV ready... Also, had already received our first bill in the mail before even taking possession of this unit. Wow!!! We noticed bubbling of the slide panel now it was outside in the sunshine and one of the dining chairs rocked, one window wouldn't close and lock, TV had no sound, DVD player didn't work... Well after a few hours the minor things were fixed and we received a "We Owe You" for side panel, dining chair and Tracy (then service manager) agreed to install a TV in the bedroom for all the problems and trouble, very kind of him. Justin - General Manager, Tracy - Service Manager, Jeremy - Service Technician and Grant Miles our very kind, polite and non-pushy salesman, really I would highly recommend Grant, were all present during these few hours prior to leaving their lot with our new RV. Informed parts would be ordered and call us to bring the unit in when they arrived. After a few texts and phone calls the last two days its now May 10th, 2018 and Steven Davis, new service manager informed me the RV has to be brought in before the parts can be ordered, because that's their policy and we will have to put a deposit down, what??? I believe he understood and stated "You are getting upset" which I assured him he was absolutely correct and he would not want neither myself or my husband showing up after what we had been told initially. Texted Grant Miles and informed the next person calling me better be Justin. Less than an hour later Steven Davis called, was very polite and stated they would make an exception and go ahead and order the parts without the RV there, and would I please send some pictures. It would probably take a couple of months for the chair to be made... I look forward to hear back from Explorer USA, Alvin really soon and expect the parts will arrive in an expeditious fashion... I would really love to give this RV dealership a chance to make it right, headache and all, and give them Five Stars for exceptional customer service! Please stay tuned!

Do not trust this dealership! They will not honor signed contracts!…read moreBeware of doing business with this dealership. My brother negotiated and signed a contract with them for the trade and sale of RV/trailer. Everyone agreed to the terms, paperwork was signed, title was transferred, and loan had been initiated. However, after the fact, management decided the deal was "no longer good for them" and simply cancelled it. Their idea of "honoring" a signed contract was to walk away from their word entirely while wrongfully holding the title to his original RV. In addition it took my brother two weeks to try to get the loan cancelled for the new trailer since the dealership cancelled the sale. To make matters worse, their communication through this ordeal was incredibly poor. They created this entire mess and their solution was to cancel it when my brother wanted them to honor the contract. If a business cannot respect its own signed contracts or communicate honestly with its customers, they do not deserve your business. Avoid this place at all costs.