Let me start by saying that if you ever find yourself in need of an RV and want to have a blast…read moredoing it, look no further than Blue Compass RV! From the moment I walked in, I knew I was in for a wild ride--quite literally. Picture this: it's 6:55 PM, and I burst through the dealership doors like a lottery winner on a mission (because I *was* a lottery winner!). I had just cashed my big check six weeks prior and was ready to hit the open road to Las Vegas for a poker tournament. I declared, "I need an RV, *NOW*!" Debra, the incredibly knowledgeable salesperson with a serious side and an alarming frequency of saying "Holy Schnikes!" jumped into action. She quickly introduced me to the majestic Jayco fifth wheel that dreamers like me only see in RV fantasies. Her enthusiasm for RVs was infectious, especially when she started telling me about her recent trip to the Jayco factory. I was sold faster than you can say "Holy Schnikes!" But when I mentioned I needed the RV that night, Debra informed me that I had to chat with Chris, the General Manager with silver hair that sparkled, broad shoulders that could almost lift the whole dealership, and a smile that could light up Christmas. He was nothing short of awesome! Chris called in his partner-in-RV adventures, Joseph, the service manager with the most delightful romantic Spanish accent. Honestly, with that voice, he could probably convince the RVs to clean themselves! Together, they did a thorough inspection and made my future rolling palace shine like a new pin. Meanwhile, the Finance Manager RJ, with his porcupine-esque hairstyle and knack for musical interruptions, broke out a ukulele and started a spontaneous sing-along. I found myself dancing around the showroom to some catchy tune while they handled the paperwork. It was like buying an RV in a musical! And the best part? They stayed three hours past closing to ensure I was all set for my Las Vegas adventure. Talk about dedication! I drove off with my fabulous Jayco in tow and zoomed straight to Vegas. Now, I'll be honest--once I got to the poker tournament, I made the rookie mistake of betting everything I had on black, and let's just say luck was not on my side that night. But hey, at least I had the coolest RV on the block! So, here's the takeaway: if you want a fun, memorable, and utterly entertaining experience buying an RV, head to Blue Compass RV. With a fantastic team of characters like Chris, Debra, Joseph, and RJ, you'll be singing your way to RV ownership and perhaps even laughing all the way to Las Vegas (even if you lose a little). Holy Schnikes, what a ride!

I rarely leave reviews like this, but my experience with Blue Compass RV in Katy was disappointing…read moreenough that other RV owners should know about it. I have intentionally used this dealership for my 2026 Jayco Precept 34G because I wanted a relationship with one service center that knew my RV. Thus far, Blue Compass Katy was the only dealership that had ever worked on it. I have also spent a substantial amount of money with them having upgrades installed, including my lithium battery system, upgraded inverter/charger, Starlink system, 360-degree camera system, and a rather expensive towing package. My thinking was simple: rather than have different shops modifying and servicing the coach, I wanted one dealership familiar with everything that had been done to it. Unfortunately, that relationship is now over. On this most recent visit, my RV spent two solid months at the dealership. I'm not exaggerating; 8 solid weeks. One of the primary issues was determining why an air conditioner would initially operate from the upgraded lithium battery/inverter system and then shut down shortly afterward. After two months, not only was that problem never resolved -- not a single issue I brought the RV in for was resolved. I ultimately picked it up in essentially the same condition in which I dropped it off. During the process, I received different explanations. At one point I was told an undersized 80A breaker was the problem and that a 100A breaker and new wiring were needed. Later, I was told the converter wasn't wired to the air conditioner, which did not address the problem I had asked them to diagnose. Time was also spent testing the generator, even though I never asked them to investigate that and it was fully operational. Another surprise was being told they could not change the engine oil because they did not have a lift capable of handling my motorhome. I understand that shops have their own equipment and safety requirements, but I was surprised that a dealership servicing Class A motorhomes could not perform something as basic as an engine oil change on one. Communication was equally frustrating. I repeatedly had to request updates, and my service advisor often appeared to be waiting for information from the technician herself. I also included Joseph, the service manager, on multiple emails and eventually addressed emails directly to him explaining my concerns. Not once did Joseph respond or even acknowledge receiving them. Considering the amount of business I had given this dealership, the fact that they had my RV for two months, and that I was actively reaching out because the service experience was going so poorly, I find that lack of acknowledgment particularly disappointing. To Blue Compass's credit, I was ultimately told there would be no charge for this visit, which I appreciate. This review isn't about money. It's about leaving a nearly new Class A motorhome with the same dealership that performed all of its major upgrades, giving them two months to address the issues, repeatedly chasing updates, receiving conflicting explanations, getting no response from the service manager, and ultimately taking the RV home without a single issue I brought it in for being resolved. I understand that RVs are complicated and that not every problem can be diagnosed immediately. But this dealership knew this coach. They performed many of the upgrades themselves. They were the only dealership I had allowed to work on it. I gave them my business because I wanted that continuity and hoped to maintain a long-term service relationship. After this experience, that will no longer be the case. If you own a Class A motorhome -- particularly one with upgraded electrical systems -- I would ask detailed questions about their capabilities and what work they're actually equipped to perform before leaving your RV here. Two solid months. Not one issue resolved. And after investing considerable money with this dealership specifically because I wanted them to be my long-term service center, I left knowing I will need to find someone else.

Steve was very helpful and the crew was able to fix my Rolling Lock while I waited. This is the…read morethird cover I have purchased from them and I will continue to recommend JohnsonGT Sales. Thanks guys!!

Got a Leer hard cover for my truck here. I did most of my business with Rusty who has been there a…read morelong time. It didn't take long at all for his people to get it installed. I took it back a couple of months later for small leaks in the corners at the front of the bed. Rusty had his guys re-seal at the front and fix an issue with my locking mechanism for the cover. They got right on it when I came in, got it all repaired and I was back on the road in less than 45 minutes!!! Great people to do business with!

very helpful he went out of his way to help me in every situation. He helped me get financed. and…read morehe showed me how to operate all systems. I am a very happy customer

I purchased an RV from this guy on DEC 8/2022 at Ideal RV dealer # P6693X, apparently owned by Tina…read moreMitchel at 6618 Malibu Dr. Houston, TX. 77092. Office # (713) 895-9999. I knew the camper was a repo, but there were a lot of things the guy lied about like "everything works" Fridge not working, many lights not working, oven not working, breaks not working, water heater not working, and black tank was removed. The absolute worse thing is was after almost a year and three trips to the TX. DMV, I haven't gotten a title back which means I can't move it or store it. STAY AWAY FROM THIS PLACE!!!

Amazing service highly recommend them. Was right on time and did the work the right way the first…read moretime. Very knowledgable

Ming seems super knowledgeable and he is very friendly and helpful. BUT. His wiring shorted out in…read moremultiple places within one year of the work he did to my RV. AND the cheap solar panels he put on my RV burnt holes into my roof in several places also within one year of their install.

HIGHLY recommend Channelview Supply!!! We took our new…read morecamper--less than a year old-- to Fun Town RV in Wharton because none of the three AC units were working. They kept our camper from January through April, only to test the ACs on a day when it was 34 degrees outside. Unsurprisingly, they called to say, "Everything's working fine." Spoiler: they absolutely were not. We've owned other campers and know what a functioning AC feels like. With three units on board, it was painfully obvious nothing was working. Frustrated, we picked it up and took it to Channelview Supply. Within two weeks, they diagnosed the issue correctly (all three AC units were bad), submitted the warranty claim, and replaced them with new, upgraded units. Fun Town RV wasted three months of our time and did nothing to actually solve the problem. Channelview Supply did in two weeks what Fun Town couldn't do in three months. Save yourself the trouble and go to Channelview Supply for your RV service. I strongly recommend them if you want honest, competent service.

When it comes to principle. No-one is above the law. There…read moreis no wrong way to do the right thing. I dropped off my trailer on 07-24-2023 to get an estimate for some damages on my 2019 Travel trailer. After waiting 2 weeks I called for an update . Had to leave messages for someone to call me. No return calls. After another week waiting. I called again and had to leave a message. No return calls. This is not uncommon according to other reviews. I waited another week on Monday. I finally spoke to Alice. She promised my quote to be ready that Wednesday. No return calls. I called again. Left messages. After being ignored for 34 days. I called again on 08-28-2028. I finally was able to speak with Alice to let her know I have decided to take my trailer out and go to another facility. She told me she an estimate (all of a sudden). Must be magic. I told her I didn't want the quote and there service. If it takes numerous phone calls and 34 days to get an estimate. I cannot imagine how long it'll take for my trailer to be fixed. Rather than complicate things in the future. It is best to shake hands and part ways. Next thing I know. I get a call from the owner Becca telling me I cannot have my trailer because I owe $175.00 for an estimate. I asked her what estimate? I never received it. She blew up and told me no money no trailer. This is when things went downhill. I go pay for the estimate I didn't receive. Another gentlemen claims he is also the owner and Becca come out. Your trailer has a bad tire. We don't want to fix it. I asked nicely this is not fair. I have no way to replace it. It wasn't damaged when I brought it. You can see the picture. This tire hit something while in there possession. It is my problem now. This is when I get on the phone with Harris county because they won't give me my trailer damaged tire or not. They thought I was bluffing until I waited. Next thing I know after waiting over 30 minutes. I see the male owner pulling my trailer and dropping it with a bad tire. The most decent thing would've been for them to at least change the tire with my spare. Fortunately bad people don't intimidate me. I hired a repair company. Harris county was trying to make this a criminal case. Instead I accepted just a civil report and left. Folks great place to go in and get a part that is on the shelf. When it comes to service beware they never accept responsibility. The Customer is always wrong and management is full of excuses.. You will see when they respond. My trailer is in a much better place. God is great!

Thanks to victor for responding to me and finding the trailer i need for business , super helpful…read moregracias

I have dealt with these guys on several occasions, bought a utility trailer in 09, had them replace…read morethe receiver on my Kayak trailer few years ago. They know their stuff. Customer service has been awesome. This time, I inherited a small homestead trailer from my father who had passed away, that needed some TLC This last time I just went into identify a bolt, that no one could, although they misidentified initially one of their shop guys knew what it was after I called the seller in NC. I had bought some replacement lights a O'Reilly's, wrong ones but I didn't know, they replaced the in-op one for free In the rain before closing time. None to what I expected but thoroughly impressed. Hats off to these folks here.

I absolutely love and trust Shauna, Chris and their small family business! I have used them several…read moretimes for various repairs on our RV. They are dependable! Their workmanship and professionalism is top notch! Highly recommend!!!

Put a request out for service for a mobile rv repair person. Moonlight was on that replied and gave…read moreme an a general price without asking for an address to come out and look. Chris and Shawnna come out when they said they would. Chris repaired my ac units and and got them up and blowing cold air again. They are err also the most reasonable priced out of the 4 that messaged me back. They were fast, friendly, and knowledgeable. Going to give them a call back to install some awning later on