If you're looking for good parts at a good price at a close location ~ head over to Alpine. You…read morecan call ahead and they will tell you if they have your part and give you a price. NO CHECKS! AND THE CREDIT CARD MACHINE MIGHT BE BROKEN. BRING CASH!

I ended up paying a supposedly discounted total of $348.20 at Mike Tates 99 Auto for an oil change,…read morea tire rotation, and a battery installation and registration using a battery I provided. This turned out to be an incredibly frustrating and costly experience. The shop charged $221.94 just for the battery service, which was particularly disappointing considering a local O'Reilly's had offered to do the installation for free if I purchased the battery from them. The service was also plagued by unnecessary delays and oversight. I was forced to pay out-of-pocket for two unexpected Uber rides because the shop kept my vehicle overnight, claiming the mechanic lacked the "proprietary tool" required to remove the battery. In reality, the job only requires a standard 10mm socket for the terminals and a 13mm socket with an extension for the hold-down bolt. To make matters worse, despite paying for a tire rotation, the shop completely missed that two of the rotated tires were left low on pressure. I chose to support a neighborhood business, but this experience was a lesson well learned.

My husband takes his car for repairs here all the time. They do a great job and are very…read morefriendly. I highly recommend 99 Tire and Auto.

This place is amazing!! I had a alternator issue that would have cost me over $300 for a new one …read more The guys at the shop rebuilt it for $100 plus a labor charge of $80 !!! To take it off and put it back on is an issue TRUST ME !! I came on a Saturday about 2 hours before closing, they stayed open to finish the job . I took a bunch of business card to pass around to friends. They also rebuild starters as well . Trust me you will not be disappointed, unfortunately you can't give 10 stars on a review :-( . Hopefully I won't need thier services again but if I do I know where to go :-)

Had a great experience! Jason was very easy to work with. Got 2 vehicles towed there in the morning…read moreand they were done by afternoon. No extra charges. Exactly the price he quoted me. Refreshing!!!! Great customer service!

I had my F150 lifted 6" here they were extremely quick, high quality, great service and…read moreaccommodating of my schedule. Highly recommend also best price around.

Highly recommend!! I contacted them to get my Bronco lifted along with new tires and wheels and…read morethis experience could not have been easier. I started with just a picture for inspiration and Joel and Glenn were instantly able to say the lift height and tire and wheel sizes. This process was new for me, but their experience and patience with my many questions and changes to just get the look I wanted made me comfortable doing business with them. Truly a great team to work with that does amazing work.

I'd like to thank service manager John and his team for exceptional service give the large volume…read moreof vehicles coming in and out. The customer service was top notch, uber requested was fast, and overall a very good experience. Recommend this location for service.

Update 17Jul2026: The sales manager, MyLinh Salazar,…read morecontacted me saying that I was a valued customer and had indeed purchased multiple vehicles at this location. Lexus would take care of my windshield replacement. Maybe they do care about their customers? MyLinh promised me that she would let the service department know and I just needed to schedule service with them. Everything would be on my file. Welp, I texted the customer service line to schedule an appointment; the same line I use to schedule vehicle services. Ana couldn't figure out how to schedule and kept deferring. She first told me that they would arrange for a manager to call me; which they did, and I explained the situation. Ana finally said she can schedule my appointment and to find a date/time that works. Once I provided that information, there way a 2-day delay. She told me she needed to talk to her colleague and they'll get back to me as soon as possible. That was June 2nd.. no response via that text line to this date. Skip forward a week or two, I decided to call the service department directly. I explained the situation, gave them MyLinh Salazar's name and that I would like to schedule a complimentary windshield replacement. Easy peasy.. I got in the books and was scheduled for June 10th at 8am. I came in to drop my vehicle off and they set me up with a loaner fairly quickly, with the understanding that they would call me in a few hours when my vehicle was done. I asked them this question specifically and this was the exact response. 4pm rolls around and I'm curious why they haven't called or provided any updates. I never received a text from the service team, which is abnormal, so I called the service line directly. My service provider called me back and told me they were still waiting for the parts. Why did they schedule a windshield replacement appointment and never order a windshield! Wtf?! So I wasted 2 days of them just keeping my car cause they didn't have the parts to do the job. Austin finally confirmed they didn't get everything in until Friday morning, June 12th. My vehicle was not ready until very late Friday, around 5:30-6pm. I opted to pick up my vehicle Saturday, June 13th, 3 full days later. I'm not sure what's going on with this dealership or their service department. It was a really bad experience, on top of a really bad sales experience (see below) the last 2 vehicles. 18May2026: One of the shadiest businesses I've ever worked with. I've purchased 3 vehicles here over the years and each time, the experience gets worse. My first vehicle was about 10 years ago when Sterling McCall Lexus actually cared about giving stellar customer service, but I've seen this mentality decrease over the years.. maybe due to demand but it's completely unacceptable. I bought my 2nd vehicle during covid and had to wait for it to arrive from Japan. The negotiations felt like a "bait and switch" experience, where they say one thing and come out with completely something different on paper. Luckily we read behind the lines and called them out on it before the documents were complete. This last time was a year ago, and it was with Finance. Again, a sought after vehicle. I had a deposit down and thought it was weird they took my deposit and didn't call me with the vehicle of my choice, over a year later. This dealership wouldn't give you your position # on the waitlist. When I absolutely needed a vehicle due to an unexpected accident, they magically came up with something in production that would arrive within a month. I purchased a windshield replacement option and they told me I could be covered for tires and windshield. I have documentation that the small print about the windshield replacement having a restriction of under 6" was never disclosed. That is, until I called and had to use it. No information about taking a photo with a ruler, or size restriction; the whole package was a scam. Anything less than 6" is not a windshield replacement, just a small chip repair through Caltex. Shady business all around, from sales to finance.

Place is closed they have my truck. I have been calling them for the past three days nobody is…read morepicking up. They only have a cell phone number there.

Welds are horrible- paid 600 to get fat slobs all around my exhaust- used new and old pipes - made…read morea y pipe right under the transmission Insted of around the back so you are unable to drop Pan or transmission- save your money and go elsewhere if you want something nice done - if you want quick and don't care this is your place

Very nice clean location, I had a nail stuck in my tire But I didn't have my tire key but they…read morewere still very helpful got the nail out and tire patched up. Everything was very easy and efficient, staff were all very friendly which is always a plus on top of good service. Rates were very good and reasonable. Would definitely recommend!

Javier Rodriguez was helpful and great service! I would definitely recommend for others to come…read more Waiting room is nice and clean as well!

I have taken 3 cars there and never had a bad experience. Mike and team are honest and fair. Very…read morefriendly and helpful. Highly recommend.

The service was excellent my car was completed on time and the price was very fair. Also I thought…read moreI needed new brakes but was told I didn't, very honest owner.