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Arch 2 Arch

3.1 (28 reviews)
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Services - Arch 2 Arch

Eyebrow services

Waxing

Arch 2 Arch Photos

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They waxed my skin off...
Feeny A.

I'm really not a person to ever write a bad review or anything, but this is just too much. I kept my mouth shut while it was happening because I'm too nice of a person and didn't want to correct someone doing their job. I've been here multiple times (both on Union and Bartlett) and hadn't learned my lesson apparently. Everytime I have gotten a wax, half of my skin being waxed off came included in the price. When it comes to threading, you'll probably be okay. But waxing... please don't do it there. I'm stuck walking around with literal scabs on my face for what will be over a week (because again, I didn't learn my lesson the first few times, I thought it was just unexperienced employees..) Side story: I am 31 and learned how to thread at the age of 7. I was self taught how to wax at the age of 24 from all the years I had gotten it done. I don't understand how "professionals" who have studied this can f*** it more up than I have ever on myself. So long story short.. if the owner reads this, PLEASE hire people that know what they are actually doing. This is absurd. Women come there to feel good about themselves and pamper themselves and end of leaving with their skin ripped open, in pain, and shi***. Also, I apologize for leaving a bad yelp review, but it is in all fairness.

Emma P.

I came in after having grown up my eyebrows so that I could get them shaped professionally here. I usually pluck my own eyebrows but just got lazy the last few weeks. They left quite a few very obvious stray eyebrows as you can probably tell in the pictures. She also really didn't give much shape to my brows at all. I went back home and plucked them myself and honestly just got really sad when I saw my brows up close. Edit: after posting this review I got a personal phone call from the store owner/manager apologizing about the service and issuing a refund. I was not expecting that at all and genuinely appreciate the kindness and sincerity of the woman on the phone. Thats really incredible customer service.

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29 days ago

Yes I would recommend Tyana! She's so sweet and does a great job on my brows. No attitude problem and greets me when I walk in.

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1 year ago

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7 years ago

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4 years ago

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2 years ago

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7 years ago

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4 years ago

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2 years ago

super quick and easy! got my eyebrows threaded and LOVED them. definitely will be going back again. clean and cute decorations

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5 years ago

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4 years ago

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8 years ago

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7 years ago

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4 years ago

Tiana was thorough and put me at ease.She expained everything very well. I will be back. Thanks!

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6 years ago

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7 years ago

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7 years ago

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8 years ago

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5 years ago

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5 years ago

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8 years ago

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8 years ago

New to memphis and was looking for good eye brow specialist. I am glad I met Bharti Patel at arch2 arch she is the best in town !!

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7 years ago

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8 years ago

Had lash extensions done by Leila and she did an excellent job! She's professional and took her time to make them look great.

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8 years ago

Second time I have been here and I love the service. Also friendly and professional. I definitely will be back again

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4 years ago

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8 years ago

Had a great experience here and my eyebrows look great! The lady who did the threading was super sweet. Will be going back.

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8 years ago

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7 years ago

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Ask the Community - Arch 2 Arch

Review Highlights - Arch 2 Arch

Fast, professional, and virtually painless.

Mentioned in 3 reviews

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Sugaring NYC Memphis - Wax time

Sugaring NYC Memphis

(35 reviews)

$$

To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

the technician who gave me the wax was very professional and helped me through it. I would like to…read moretry it again someday even though it was very painful (low pain tolerance) . the vibes are nice and relaxed, clean. good value for the money.

Arch 2 Arch - skincare - Updated May 2026

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