Risas has been a top tier experience, not once have I had an issue and even if I have a small…read moreconcern it is address immediately, Dental Assistant Maria is the kindest and always make me feel so confident walking in and Dr Mario is so amazing! He's been working with me to get my smile back :) Thank you guys, you guys are highly appreciated!!

I was quoted $3,500 without insurance, but somehow $5,000 with insurance. That alone didn't make…read moresense. When I asked for clarification and a proper breakdown, I never received one. I am married and have joint insurance coverage, yet the front office did not properly run my married insurance plan. Instead, I was repeatedly told that I "aged out at 26," which is irrelevant when you are legally married and covered under a spouse's policy. This showed a concerning lack of understanding of how insurance coordination works. When you're discussing thousands of dollars for orthodontic treatment, accuracy and knowledge are essential. Unfortunately, the pricing confusion and lack of follow-up made me lose confidence in moving forward here. After reviewing the most recent feedback posted this year, I noticed a pattern of negative experiences. In hindsight, I should have paid closer attention. I ultimately chose Smilebliss Orthodontics (512 E Southern Ave, Tempe, AZ 85282), where I was quoted $2,900 without insurance. They properly reviewed my insurance, and my coverage handled the majority of the cost -- leaving me with only $900 out of pocket. I have MetLife insurance through American Airlines, and they clearly take care of their employees by offering strong benefits. When processed correctly, the coverage worked exactly as it should. They answered every question clearly and treated my concerns seriously. The difference in professionalism and customer service was significant. Patients deserve transparency, accurate insurance processing, and respectful communication

I have recently moved to the Arcadia area, and needed to find a new dentist. I am so thankful I…read morefound Dr. Matthew Milana at Arcadia Dentistry, 4214 E. Indian School Rd Phoenix. 602-957-2170. I needed an exam and cleaning, and they were so great. He did a thorough exam and x-rays, and the cleaning was excellent. The entire staff are so kind, helpful, and friendly. I left feeling informed and well cared for. I highly recommend this wonderful office. Joy C.

I was a new patient. I lost a front crown on the morning of a 2-day trip. This was Christmas week…read moreand they were trying to wrap up for the year. I am so grateful that Michelle and Dr. Milana were able to squeeze me in with zero notice. And the work performed was excellent!

My daughter was afraid to gonto dentist. Dr. Kelly and his team were great making her feel at ease.read more

Very relaxed comfortable office. Staff is exceptional and Dr. Kelly is awesome. Would recommend…read morewithout hesitation for anyone especially if you are a little nervous about dental appointments.

We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.

The best experience I've very had at the dentist and I despise going to the dentist. I would highly…read morerecommend. Everyone on staff from the receptionist, hygienist and Dr are top notch and genuinely care about provide the best level of service. They were more than happy to answer all my questions. Office was was clean, appointments have always been handled in a timely manner (never have to wait long in the waiting room). After every appoint they provide samples and care instructions.

I wanted this to be my new dentist and was extremely disappointed…read more I switched from an ppo plus to my new wife's insurance to consolidate costs. I explained this on my first call in to Brittany at the front desk. I then found out I have to wait a month due to office policy to see them. I then get a call 1 day before my appointment that I was not setup yet. I explained again I don't understand hmo well and they stated I needed to call my insurance. Then waited a month to find out the day off still not moved and then I put them and insurance on a 3 way call. I was already setup but they didn't have me on the registration list. The insurance company explained this was the office not them. This was my first red flag. I am excited a few months in to get a cleaning finally I thought. Nope, I get 1.5 hours of xrays and scans. They state I have no cavities but my gums are having issues and need my root canal tooth rescanded and need a deep cleaning (even though i had a cleaning 4 months ago and 12 years no cavities). I have a 2 week trip to Netherlands coming and explained this but go to get the recommended scan of my tooth that cost me 200$ out of pocket and no cleaning still. This is the last I speak to a human and next six times I call in I get a text message back and will attach the screenshot of some of it. Over and over told I will get a call back due to questions about the cleaning and future work. I am in shock after trying to talk to a human for 3 weeks they only call me on time after I told them I was going to travel at 3 am local time there to leave a voicemail. I then called back that day 3 times and never got through. Then called and texted when I got home for 3 days in a row. This is a ton of calling and texts about something I explained I have anxiety about to get no response. I travel alot for work and don't have time for an office that can't make me a priority. I now have to start over next month with new dentist after my next trip. Ps I know they have a service that will respond to this message with "sorry for your experience and we apologize for the inconvenience " just like they did when I was calling over and over ro get help.

I went to Arcadia Dental Arts for the first time and was really impressed with how thorough my…read morefirst appointment was. It was literally the most thorough dental exam I've ever had, with digital X-rays (including the panos that my last dentist didn't do), CT scans if needed, lots of photos, a tooth-by-tooth evaluation, oral cancer screening, even looking at mobility, jaw movement, etc. (Finally my knowledge of the sternocleidomastoid muscle comes in handy.) Dr. Pappas even pointed out something I'd brought up to a different dentist years ago and had completely forgotten about. He's also very transparent about whether a treatment can wait or needs to be done right away. The hygienist I had was also very thorough, so I definitely felt like I was in good hands all around. I switched here after a decade at a different dental clinic that had been cutting a lot of corners. As someone without specialized knowledge, navigating dental care can be frustrating and time-consuming. I find it so frustrating--as someone with no real knowledge of dentistry--when I feel like I to have to spend time attempting to research what dentists or other doctors should be doing so I can make sure they actually do it, or to figure out what to do about pain or issues they dismiss or tell me to ignore. We all have enough things to worry about without trying to become amateur dental or medical researchers. So it's a breath of fresh air to go somewhere like Arcadia Dental Arts where I can just kick back and relax knowing they're covering all the bases. Also the office is really nice, and it's right near Lola Coffee. And they have a super cute new patient gift bag, which was a nice touch! Glad to have found a new dental home.

Quality of care is amazing, they are honest and transparent, always have walked me through all my…read moreoptions. Feels like family, been going here for 20+ years.

There prices. Apparently $3000 in medicare dental insurance isn't enough. What is a 70 year old…read morewoman supposed to do?

I have bad experience what they did I have waiting my appointment a week the day my appointment…read morebefore I go I called what time my appointment they said yes you have appointment today but computer rewrite tomorrow for that reason you can come as walking and you will wait 3 hour what I understand was they give my appointment some one else and they put me tomorrow I c see n trust kind those people when they cancel the day my appointment what they will do while they doing my service thanks god when I see the review one off them was while the doctor doing her teeth front desk come and they had conversation while patient laying down I get angry when you guys move my appointment but I didn't regret when I see reviews god loves me

Dr Liu is the best dentist ever! He's takes time to make…read moresure that the procedure is done correctly. He shows the pictures from beginning of the procedure to the end. The end result is amazing! His assistant Amanda is very knowledgeable and is very astute about returning calls and messages with all your questions answered. I'm so grateful to have been referred to Dr Liu.

Most thorough dental cleaning I have ever had. I could feel the difference in my mouth as soon as I…read moreleft. Every other place I have gone to felt like they just wanted to get me in and out as fast as possible.To have a Dentist clean your teeth is something that doesn't really exist, except for Dr. Liu, the man. Thank you so much.

This the location on 5717 East Thomas Rd. Let me explain about a one star. The dentistry is…read moreexcellent. However, there's an office manager. Her name is Taby. She's rude doesn't care about families due to the lack of listening skills. I am a guardian that was told i cant bring my child for a procedure she wanted the biological Dad present. And they certainly don't take care of the proper insurance procedures. And she's not an apologetic human. She made a big mess of our nice visit at the Dentist.

Emma is fantastic she did a great job love this place viktoriya was my hygienist till she retired I…read morewas nervous but Emma did a great job

Cannot stress enough how accommodating Dr. Jabr and his staff are! They are so nice and attentive…read morehere. We took my dad who is wheelchair bound here to get cleanings and fillings. They were so accommodating to him and worked around his disabilities to make sure he was taken care of. My mom has been coming here for about 20 years as well!

Once again- here I am for the first cleaning of the year! I've been seeing Dr Jabr since 2016- he…read moreand his staff by far exceed my expectations as dental professionals. I will continue to refer my friends and family, as I always feel that I receive the best treatment and care here. Dr Jabr has a small office, where I don't feel like I'm just a number, or a patient that helps pay his bills. I've sent family members that have visited from out of state and had dental issues. They now fly into phoenix for their appointments because they like this office so much!