We visit the location every day for coffee. Weekdays are great. Weekends not so good. Not only is…read morethe coffee stale, but the workers are very unfriendly. Asked for a new cup of coffee because the first was terrible only to be treated with no respect and questioned about how long we waited to come back. 10 minutes from home. The young lady working was soooo tired because she was out to late. Not prepared for work. Complaining the whole time we were there. Even the manager was not friendly. What happened to customer service? I hope the general manager reads this and talks to her employees about their attitudes and quality of coffee they are serving. They should not question the customers integrity.

The food is serviceable as far as McDonald's goes. I've had a few screwed up orders in my time…read moregoing here but that is standard for most McDonald's. The main problem with this location is the redesign of the dining room, mainly the decommissioning of the customer drink station. You no longer get to make your own drink, an employee has to do it for you, ruining any of the more complex drink preferences and increasing wait times for orders with many drinks. This change was not made with the customer's or the employee's best interest in mind, and was instead made to increase the likelihood that McDonald's™ will save 2¢ per order. You can still request that an employee gives you a refill, forcing them to stop what they're doing and increasing the wait time for some other chump. This is, of course, only possible if you feel like waiting meekly at the counter for at least 5 minutes, hoping that one of the workers in the kitchen will notice you and hear your plight. Why would anyone want this? Who approved this?

by far the best subway I've ever been in. ordered a veggie wrap, they offered a sidekick which I…read morecouldn't turn down the pretzel. Was very patient with my selections and didn't over power the wrap even offered to cut it In half. I was in and out and they were overly kind and nice. absolutely great service overall

Purchased a footlong pro (double meat) Great Garlic......of about a dozen subway restaurants…read more(including Adrian, Dexter, Ann Arbor, Saline, Brighton, Tecumseh, Toledo)......this always means 8 pieces of bacon. I got 2. I asked them about this and pointed it out. I know that the subway website says "double protein" ....which I would expect means double ALL meat and double cheese. I was told at this store, this is how they make them. (Chintzy I guess ) Also - same trip my daughter got a footlong ham and cheese and she stated the the meat portions were "Chintzy". She also thought she got very little cheese. I won't go back there - there are too many other subways nearby.

I just want to express a Big Thank You to the staff at the M36 KFC! I was having trouble with the…read moreT-Mobile, Tuesday free giveaway App to get a Free chicken sandwich. The young man was very helpful and kind. He spent about 20 minutes helping! Great experience. Not only was the service GREAT, the sandwich tasted wonderful. I will make a point to stop there again when I am back in Whitmore Lake.

Ordered 12 piece tenders and got 9. 8 is the next smallest size so they obviously knew they were a…read morescrewing me. The owner that parks out front with the expensive BMW M5 needs to figure it out already.

Started out well after the takeover. We enjoyed the convenience of a Mexican food place. Lots of…read morefood and tasty. But this week we find the price had gone up, the menu changed and the portions gone down. A quesadilla which once would have been plenty was one small folded tortilla, some rice and lettuce with sour cream. Very disappointing. No reason to go back now if that's how things are. So sorry.

Dropped in a few days ago while driving through South Lyon. This is a small but mighty…read moreestablishment with indoor seating for around 10 people so mostly a takeout business. That said, I ordered enchiladas, rice, beans, chips and salsa and at there. The chips and salsa were quite good. I loved the salsa. Great flavor profile, not too hot. My enchiladas were tasty and a good portion overall, same for the rice and beans. I ate everything I ordered and was more than full when done with my meal. Although they do have a refridgerator with beverages, was hoping for a fountain soda or iced tea which they don't have. No problem as it was not an issue. The woman who took my order was very helpful and super friendly. The menu on the wall has plenty of options to consider. I'll definitely stop in next time I'm in the area. Can't wait to try something else on the menu.

the food was PHENOMINAL!! Gigi, our server was so kind to us. she made the ambiance more…read morecomforting and fun! 10/10 will go again!

I am not sure why this only has two stars... they're consistent, quick and friendly at any time of…read moreday my family and I have been. Dine in, order to take out, all been great and consistent with experiences at other locations. We battle between the Butter vs Deluxe burger. I favor butter, he favors deluxe. Onion rings are thin, hot and fresh. Crinkle cut fries are a go to as are the cheese curds. When you get super fresh cheese curds they're the absolute best. My son enjoys the chicken tenders and of course the free ice cream that comes with the kids meal. Culver's house root beer is great as is their iced tea.

Very fast and efficient service, amazing selection of treats, and very clean interior…read more There's plenty of seating too

This place has really down hill.. New owners, don't speak…read moregood English, Not one good english speaking person in there,can't get orders or food right ..

I don't like this McDonalds. Although in the "downtown" city I live, I'm disappointed by the…read moremedicre service, slow delivery and lack of specials (for example, the $1 any-size-soda they never participated in, or $.49 ice cream cones, etc). I wonder if they'll do the free-coffee-breakfast-hours promotion during February-March. Anyway, food is typical McDonalds fare. When I went in the last time to get a soda and cheeseburger, I waited over 5 minutes for someone's McDouble to come out first. And in the meantime there were a bunch of idiots in the back room (by the fryers) that I could hear telling crude jokes and rumors about their weekend nights. I mean, I'm not hoping for much when I step into a McDonalds. But even then it disappointed me.

paying customers who got kicked we had a Baja blast from Taco Bell. #verymad kicked the older…read morekids out none of the younger kids. The tiny young ones got to stay. One of the workers was very nice manager was not nice at all guy who wasn't nice a super big with a red beard spent $20 #nevergoingback #tacobellisbetter

Food was hot and fresh. My burger and fries were perfect! The cookies were really good and the…read morelemonade.The staff was very friendly and the dinning room Was Clean.

I only ordered two frostys at the drive thru but they told me to wait by a tree I waited... For 20…read moreminutes only one frosty came out and when I asked for the other one the server rolled his eyes and said 'fine' I waited for 15 more minutes! But they didn't give me the other frosty! I just left at that point but while I was waiting other frostys were handed out! Totally unacceptable and a really bad experience!

Always good service and great food. We make it a point to visit regularly because we know we'll be…read morepleased with the experience!

I would have rated this restaurant a 5, but the floor under the booth where sat was filthy. We…read morementioned something to the waitress and she did nothing about it. We ordered gyros. The portions were enough for a family of 5! We definitely had a doggie bag. The food was delicious and there was ample tsaziki sauce, unlike many places. They welcomed my dog. I appreciated that. My dog is cleaner than most kids. The waitress was very pleasant, prompt and cordial. My friend ordered roast beef. She enjoyed that 1as well. There was ample parking and seating. This was a great all around "diner." I will definitely return next time I am in the area

I love Taco Bell, but this place has really gone down in service. I used to boast to my friends…read morethat my Taco Bell never got my order wrong and gave you a decent amount of sauce. Plus they got you through the line in a decent amount of time. Now...well, it's the complete opposite. The wait times are ridiculous even with only one or two people in front of you (drive-thru or inside), my order is constantly missing something and when you ask for sauce packets they give you maybe one or two. I don't know if it's because they're short handed or what, but the one time I went inside there seemed to be plenty of people behind the counter "working." Hopefully this will be fixed soon

Ordered food online for pick up. Stood at counter for fifteen minutes. Was given an empty cup to…read moreget my drink. Another five minutes and the drive thru person discovers the box meal on a back counter that I have been looking at since I walked in - said it was mine and tossed it to me with an apology. I said it was cold now - that the order is at least 15 minutes old and he said sorry - he was busy. No offer to make a fresh meal. I left the cold food. Paid six bucks for a medium fountain drink. 12:50pm Wed 4/22. Original Lux box. (Went next door to try the "Big Arch" at McDonald's. Pretty good and they weren't in chaos.