I love Taco Bell, but this place has really gone down in service. I used to boast to my friends that my Taco Bell never got my order wrong and gave you a decent amount of sauce. Plus they got you through the line in a decent amount of time. Now...well, it's the complete opposite. The wait times are ridiculous even with only one or two people in front of you (drive-thru or inside), my order is constantly missing something and when you ask for sauce packets they give you maybe one or two. I don't know if it's because they're short handed or what, but the one time I went inside there seemed to be plenty of people behind the counter "working." Hopefully this will be fixed soon read more

Genuinely the worst Taco Bell. Everytime I decide to go there (which is not very often) they always mess up the food, or forget some food. Genuinely how hard is it to look at the screen and make what it says and put it in the bag. Y'all even added stickers to the packaging that says the order number and what the order is and you'll still not make the order correctly or not put it in the bag. Do you seriously hire only the most dense people? read more

Worst. Taco Bell. Ever! Employees are rude unhelpful absolutely snarky. Their food assembly is garbage.

Ordered our food very simple order Potato taco -2 Beef chalupa - 3 no lettuce Paid for the food drove home and open it Inside its chicken chalupa , hard shell taco Cinnamon twist A burrito and hot sauce? My lord you can't even go inside all machines are offline. Whoever runs this place needs to be let go and bring in someone who actually can fix it. Either retrain staff or start from scratch. I guarantee the hygiene in this place has to be terrible how in hell does health inspector allow it to remain open? read more

Ordered food online for pick up. Stood at counter for fifteen minutes. Was given an empty cup to get my drink. Another five minutes and the drive thru person discovers the box meal on a back counter that I have been looking at since I walked in - said it was mine and tossed it to me with an apology. I said it was cold now - that the order is at least 15 minutes old and he said sorry - he was busy. No offer to make a fresh meal. I left the cold food. Paid six bucks for a medium fountain drink. 12:50pm Wed 4/22. Original Lux box. (Went next door to try the "Big Arch" at McDonald's. Pretty good and they weren't in chaos. read more

messed up my order again worst service and people I've ever met seriously losers In life can't ever get my order right always missing my food horrible place never come here!!!! to the workers get a life and learn how to do your job you work at Taco Bell can't be that hard this is embarrassing read more

Worst Taco Bell I've even been to. I ordered my food 30 minutes ago online. Still hasn't even been started. Employees literally ignore you when trying to speak with them. every time I come here im Lucky if my order is fresh and actually correct. ive ordered through thr drive through last week and they literally said they can't make ANY FOOD Not even a taco. They are out of everything is what the employee said. I do not recommend coming here. read more

Food is good but lady employee is VERY rude and does not help. I was trying to pick up an order that was already payed for and she made me go through the drive through. Would not recommend at all. read more

They gave us the wrong drink. When we asked for a new one they gave us a bad attitude and made us wait 5 minutes. They returned with an overfilled drink spilling down the sides. F*** these employees read more

Taco Bell - Overfilled drink as retaliation - Fast Food Near Me - South Lyon, Michigan

Absolutely terrible. Every single time I go here it's a terrible experience. I literally feel that this place needs to be shut down. Waited in line for about 45 minutes, and when I finally got up to the window, I was given the wrong order and then when I finally got my right order, I was given no sauce when I asked for it. Also, the workers here are just rude. read more

I have not had the best experiences here in the past, however today i noticed newer people working than the last time i was there. They saw me and my partner were EMS and went out of their way to help us and give us a deal while we had to rush out for a call. Food was great too. I appreciate them and hope they know it makes a huge difference in our day having something nice to eat with a positive experience in our work field. Thank you! read more

The workers here are some of the worst I've ever seen. Some of the most self pity filled individuals who take it out on the customers. I understand they're working a minimum wage job but they are rude on purpose. Every time I have come to this specific Taco Bell they let my order sit behind the counter for over 15 minutes before even acknowledging me. They have a specific shelf for pickup orders that they never use and always ALWAYS let the food get cold sitting behind the counter while they gossip behind the counter. Avoid if possible read more

I would give it a half star if I could. Service was GOD AWFUL and the woman working drive through window ~1:30pm on 9/20 was so mean. She charged me for 2 Baja blasts which I didn't ask for and when I told her I got just one she gave me one but charged me for both. I watched the people in line behind me also wait 20 ish minutes for food at the window where she would be rude and snippy. Food was not made correctly and poorly packaged. Never giving this location my business again. read more

Foods always terrible and made quick as possible, yet theyre still so slow, at this location the rice cheese and bean burrito taste like literal vomit. What in the world is going on back there? read more

I have nothing against this Taco Bell location. They do their job pretty well, but I stopped to try the new chicken nuggets that they're offering. they were terrible. When I opened up the box, the Nuggets were all different sizes the smallest being less than a half inch and there were only four in the box, had no taste. so you definitely have to get one of their many dipping sauces. read more

Really bad customer service. Didnt get my order right which was fine just went in to get it fixed but was met with bad attitudes. After explaining what was wrong with my order they didn't even start making my food until I called someone over and asked if they were going to and I had to wait another five to actually get my order. read more

Don't waist your money. Mexican pizza was rancid. 5 layer burrito consisted of 3 layers of flour tortilla, cheese, beans? Called the manager of the South Lyon taco Bell, was, not interested in my concerns. She only wanted to argue with me. Never again read more

Taco bell was very fast with great service. the workers helped us clean up the mess and the food was amazing!

Stay far, far, far away from this location. Tried to give it multiple chances and it has been a let down every single time. They are always out of the most basic items, like beef, tortillas, cheese???? How do you not have enough of these items to get you through a Friday evening dinner rush? To top it all off, i have yet to run into an employee who has even the most basic of manners or politeness. If you in the area, save your time and drive to the New Hudson location. read more

Got a carry out Cantina Chicken Burrito and a taco today... generous ingredients, all tasted great. Well done!

If I could give zero stars I would. This is the worst, dirtiest, rudest location I've been to, even after multiple chances. No greeting, the tables are disgusting and covered in trash even if there's no one in there but me. The staff is rude 100% of the time. They look like they hate their jobs. No communication when my food is ready. I cannot give it more chances. The staff needs a complete attitude change, and they need to clean the restaurant so people actually want to eat inside. read more

foods put together poorly, somehow managed to get a completely soggy order. they frequently forget parts of your order and mostly in my case the freezes. customer service couldn't be much worse, the people here are very rude and mean and clearly hate their jobs and the people they interact with. I've been called names and insulted on multiple occasions because they are always in a terrible mood and seem to hate everything. don't come here, your better off saving your money to go somewhere else if you want at least decent food and to be treated like a human. read more

Absolutely the worst, period. Decided to write a review after not getting our full Door Dash ordered and that's not including the missing items from the drive through. When you call to complain, no refund from drive through, they put your "name on a list" to supposedly get the missed items only to have some kid tell you there's isn't any list. Door will refund missing items but still, they hire people who mess up orders that much? I would think counting the items and matching the result to the number of items on the order would be easy enough! So either they hire employees that cannot count to 10 or people who don't care about counting to 10 or less read more

I went to Taco Bell today and they forgot half of our odder and the lady and the widow told us to go in to the lobby because they would be quicker when there lobby is closed 90% of the time ask the lady not to have theresa as her and they put hot sauce on my taco when I asked for no sauce read more

Couldn't even order. I called 5 times to be answered and immediately hung up on. The other day I went and they were out of beef! Although, the employee I talked to was very nice and apologetic. That is the one and only reason this isn't a 1 star. read more

someone put laxatives in my baja blast. The service was mid and the meat was under cooked, I chipped my tooth. There were mice. 1 star.

Two cars in parking lot (assumed to be employees), 30 minutes before closing and sat at drive thru for 10 minutes with no sign of any workers. Multiple cars pulled up and left behind me. read more

I seldom go to Taco Bell but I guess when I finally do, the drive thru is not very dependable. I ordered a Crunchwrap Supreme and came home with a chicken quesadilla? That's a big no-bueno! read more

Taco Bell - Crunchwrap Supreme - Fast Food Near Me - South Lyon, Michigan

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This is the slowest Taco Bell ever... Short staffed at 6pm, took over an hour on line. Said Door Dash orders we coming in and they have to get those done too. I'm over this location and will go to Brighton next time read more

Today my fellow coworkers and I decided to gamble on Taco Bell. It was a mistake. There were four orders, and they shorted us on one of the orders. The person who was selflessly picking up the food for everyone made it back to work and then we noticed. The person drove back, wasting their time and gas, and the employees at Taco Bell didn't do anything about it because we didn't have a receipt. Guess why there wasn't one? We never got one to begin with. If I could give zero stars I would, because everyone who was supposed to get food is grumpy and hungry. read more

Worst Taco Bell ever. They get my orders wrong every time. Guaranteed. There was a time that they did not give me any sauce or napkins. There was a time that I was told to go through the drive through again in order to get my food. They said they were doing some kind of competition and my food would be ready when I come around again. I did what they asked and my food was not ready! Really bad Taco Bell.... read more

They charged my card 43 dollars not once not twice but three time and it was a five dollar box taco bell you need to step up your game

Got my order wrong at first but the next time they got it right good food especially the quesodilla and fries

Worst Taco Bell I've ever been to. Out of rice and ice for drinks. when pulled up to window there was a bag of rice sitting there in plain view. Missing 2 items from my order and also put tomatoes in my crunchwrap after ordering without so had to throw that out so basically spent 30 dollars on 3 burritos and 2 tacos. absolutely unacceptable. management is a complete joke. read more

Worst TB I've ever been to. Took them 30 mins for just 4 tacos. Unfortunately, I paid and wasn't able to get out of line like the 3 cars behind me. Never go to this TB ever! read more

They CAN NOT get an drive through order right AT ALL!!!!! Order 3 crave boxes, and was asked which ones? I ordered the chalupa ones, all the same. Get home, No chalupas!!!!!!??????? Asked for Baja blast, they don't have it.. Cherry Pepsi, they don't have it.. Always the same bs at that place.. Close it and put in an Arthur treachers, or bring back the big boy?? Del Taco???? Something needs to change cause this place ABSOLUTELY SUCKS!!! And don't blame the Covid shut down! You sucked for years before that! Oh and their phone number doesn't work! How convenient! read more

Ordered a chicken quesadilla with sour cream and they definitely gave me sour cream that's for sure i don't really care tbh thought it was funny but damn... read more

Taco Bell - Fast Food Near Me - South Lyon, Michigan

Whenever I dine in they always take at least 30 minutes to give me my food. The past 4 times I have gone there they have messed up my order. Today I ordered nacho bell grande, nacho fries, and cinnabons. I had to re order because they were out of nacho cheese and nacho fries so I ordered 2 Doritos tacos which came soggy and a 12-pack of cinnabons, and I did not get the cinnabons so I wasted $8.00 read more

I was pretty nervous when I moved to the area and saw the reviews for this Taco Bell. But after two years of fairly frequent visits, I can say that I've never had a problem! I have never once had them be out of anything, so I'm surprised to see so many comments about that. They also move the line through the drive through at a decent speed. read more

waited 45 minutes for 2 tacos while I watched 3 workers watch tv. Never have anything in stock.