Our friends brought us here with lots of excitement. When you walk in, there are kiosks to order at…read more-or- you can walk up to the counter and order. After paying, you take your receipt and choose a place to sit. There are plenty of tables to choose from and the restaurant is spacious! We didn't wait long for our food and picked it up at another counter. Our friends love the Italian Beef Sandwich. Highly recommend it, along with some fries and onion rings. My husband got a hamburger with an extra patty and customized filling, e.g. lettuce and tomatoes, hold the pickles and cheese. I was happy to see a chopped salad on the menu- good sized, lots of good stuff with 2 little containers of dressing. Quite tasty. If you're looking for something between fast food and sit down, Portillo's is a good option.

Portillos is a treat. It's my favorite fast food restaurant. It's always a tough choice if I'm…read moregoing for the Italian beef with hot peppers or the Chicago dog loaded up with all the goodies. Today I chose Italian beef and it did not disappoint. I also ordered a side of fries and cheese sauce because if you're gonna do it, you might as well do it right!! the restaurant is tidy and welcoming, and the service is friendly and efficient. The only real downfall on this location is how hectic the parking lot is and the chaotic drive-through. And a few things that could use some improvement, the numbers being called out for food are muffled and the music is quite loud. Maybe adding a digital display that tells you what orders up by the number like they do at the DMV

I go to ALOT of chick-fil-a in the Midwest for work so this is just comparing…read more Service: Great! People always offering to take my tray and refil while I did work. Cleanliness: great standards as I am used too Atmosphere: perfect for work and a meal Will stop back!

Worst customer service . I had an expired reward by ONE day and they wouldn't re issue it or honor…read moreit. With the amount of money I spend here a month you would think they would take customer service into consideration but nope . I'll take my business elsewhere plenty of places to go instead.

A group of neighbors (6 people) had dinner at Tavern on Clark, and we were fortunate to have Julia…read moreas our server. She exceeded our expectations in every way. She was warm, attentive, friendly, and made sure everything was perfect throughout the evening. She handled our group with ease, anticipated our needs, and made us all feel welcome. Outstanding service like Julia's is what turns a good meal into a great experience. Thank you, Julia--we'll definitely be back! The food was every bit as impressive as the service. Everything our group ordered was prepared well and served hot. The burgers were cooked exactly as requested and were absolutely delicious. I chose the grilled chicken with vegetables instead of fries--a healthier option--and it was tender, flavorful, and satisfying. One person in our party ordered the sturgeon special and couldn't stop talking about how delicious it was. Then came the dessert tray...wow! There were so many tempting choices that it was hard to decide. I had the berry layered cake, which was moist, flavorful, and the perfect finish to the meal. Another person chose the cheesecake, and the generous slice was rich, creamy, and full of flavor. Great food, generous portions, outstanding desserts, and exceptional service from Julia made this a great evening. We look forward to coming back!

Friendly service and good food. Prices were reasonable. I was served quickly, even on Saturday…read morenight. The blackened salmon and seafood bisque were excellent.

Food is good. However the drive thru and workers are not always pleasant. During a recent visit…read morethere was a dilemma in the drive thru where both lanes were pulling forward at the same time. The outer law was unable to merge to get to the window due to the other car. The employee at the window caught a massive attitude and was extremely disrespectful. when we went inside to handle the order the same employee wanted to talk down on us for the issue as if we did it "intentionally" to make them work harder. 10:10 recommend the food. However staff in drive thru 2/10. ( they need to be more respectful to people and understanding that things happenand instead of causing an accident in there drive thru sutuations happen)

I had placed a mobile order to be picked up and waited 15 minutes past my pick up time for them to…read moretell me they never received my order even though I had paid. Ridiculous. Never coming again.

Register operator Deana , Everytime I order Food She's very knowledgeable of the menu, she has the…read morevery best Attitude and she has Customer Urgency Everytime. She represents this Company very well. MLB

Milkshake is 10/10, maybe 11/10. Consistency is perfect. Ice cream well churned. Melts right in…read moreyour mouth. I haven't tried their burgers, fries, and extras so I can't say much. But if you love milkshakes, and they're ain't no Shake Shack around, Buona is that place! Cheers!

Great Burger, Gluten Free and vegan options, tons of food. Will be back soon! Had too much food to…read moreeat...had to take some home for a late night snack!

New in town and decided to try a local favorite. Visited the local Buddy's Burgers which is…read moreconveniently located next to a micro brewery. The burgers are fantastic, allowing you to make your own combinations. Thick and juicy.

This was a random pick while on the road and it did not disappoint. This was our first time and…read morewon't be our last. The outside of the restaurant is not what I expected for a local burger place, very cool look with brick and wood. It was noon on Friday and they were busy, but the line at the counter moved quickly. The gentleman that took our order was very friendly and welcoming. We both ordered the bacon cheeseburger meals. The total was about $24. Our food came out pretty quickly and the fries were hot and fresh. The bacon cheeseburgers were hot and fresh and had good flavor. The inside of the restaurant was clean and well stocked and the restroom was clean and stocked. Overall nice experience.

Local to Rockford area, beef a roo is a local chain. Of all the times that I have been in Rockford,…read morethis was my first visit. I would describe it as a cross between Burger King and Culvers. My husband recommended the burger and cheese fries, so that is what I went with. A Jr cheese fry is plenty! The burger was a little condiment heavy. I would return for a quick meal in the area.

Food was good. Fair price. I had the pickle wrap. Doesn't…read moresound that good however, it is what I will get the next time I go.

Just ok on the food. Seemed like factory food honestly, though the service was friendly.read more