The customers that come into this store are [Atrocious.]…read more Sooo many rude, disrespectful, entitled, gross, mannerless, psychotic customers [ALL THE TIME.] It's really a wonder how the employees don't just throw the food at some of you dogs, the way you talk to them & treat them. THERES SO MANY OF YOU THAT ACT LIKE THIS. IT'S REALLY BAFFLING AND SAD! A LOT OF YOU JUST NEED TO GROW UP. SMH - then y'all jump on here to write complaints. So many of you talk crap to the employees and talk DOWN TO THEM, and then expect them to kiss your butts in return... you all have serious issues. That's not how you treat people. Y'all talk all this crap but definitely wouldn't be able to turn around and do their job, especially in the condition y'all put them through! - - - ALL YOU GROSS, BIG OL' BRATS OUT THERE: GO HOME, STAY HOME, AND COOK YOUR OWN MEXICAN FOOD YOU BUMS!!

You have bad reviews from 6 years ago I doubt if they change! So many people in the community all…read moreover Hagerstown talk about this location in a negative light! I understand the customers can be rude and that's insane to me, but mostly all of the employees no matter what type of day you go are very rude. They throw your food in the bowl like they're doing you a favor and you have to pay extra for meat because they give you half of a spoonful but the price continues to rise. I never go to this location again I go to the one on Dual highway better customer service better quality.! Nothing have improve, we are having a council meeting, and I really want to boycott this location

Nothing unique about their subs they are less than average and way overpriced. Fountain sodas are…read morealways flat and Gf and me within an hour after eating were both in the bathroom for the rest of the day when we got home. I'm guessing cross contamination the kids behind the counter didn't really seem to want to be there so no effort on proper handling of the public's food.

Worst sub I ever had, never go here if you want to have a fresh sub. My sub was like a rock when I…read moregot and the same after they remade it. The service was ok, they crushed my sub when they re made it, and it tasted off. Again, never go here is you like fresh bread and ingredients.

We stood by the empty counter for nearly 10 minutes while at least 3 workers clearly saw us. We…read morefinally got served and sat down in a dirty dink g room where papers were on the floor and tables were greasy and sticky. The last straw for me was the restroom. Filthy is a compliment. Toilets were broken, trash on the floor and the room stank. I didn't even want to use the sink to wash my hands. Gross all around, avoid!

Both food and service were extremely disappointing. They messed up my order (plain cheeseburger…read morenothing but cheese) and then when I went back to ask to get it remade they basically threw a cold burger with cold cheese at me.

Zero is more appropriate. Today I accidentally ordered from this poor excuse for a restaurant…read moreagain. The last time I wound up leaving without food because I had to leave and staff weren't responding. Today, the exact same thing happened. I sent a message to McDonald's last time, and never heard back. Now I know why. This place is only standing because people don't know before they order. I ALWAYS use the app so that the process will be quick and easy. I have no problem at other McDonald's. After waiting for 10 min in the drive through (I only ordered a medium fry), i was able to pull out and park. I went inside, and heard from a woman at the counter that she had been trying to get someone's attention for help, but nobody ever comes to the register. We saw someone walk by, an older African American gentleman in a dress shirt and slacks, and he looked directly at me after I said, "excuse me". Then he turned and walked behind the wall (it blocks the view of the kitchen). I finally had to leave empty-handed, again, because I had an appointment. I had lots of time beforehand to make a 5 min stop at McDonald's, but i wound up being late to the hospital, and had to come without food for my kiddo! Stay away from this one, guys!

This McDonald's is GARBAGE! Always an issue. Now they promised me a refund since they cancelled my…read morebreakfast order because I was stuck behind a slow person and didnt get to the 2nd window until 10:32am, I already got my receipt at the 1st window and told the lady this at the 2nd window and she said no it will be charged back to your card. I knew it wasnt gonna be and now I am charged, lost time waiting, and never even got my damn food. Avoid this crappy ass location if possible. Always a problem 75% of the time

The food took over 30 minutes, mind you we were the first, they served everyone else before us, but…read morewe did get a complementary cake for the wait. The food was good overall

There is a reason this KFC has such a low rating. Although I do not normally come here, I was with…read moresomeone else and did not have a choice. This KFC continues to mess up orders and gets order completely wrong. They also make items incorrectly. Today I got the chicken little sandwich. It was barely warm and had no pickles. The other person I was with ordered a KFC bowl. It was also barely warm and had no cheese. The employees are never friendly. This location is need of some serious training from the corporate level. You can't run a chain fast food location when you can't follow the standard recipe.

I usually order the fried chicken combo here. i like the quality and flavor of the chicken. the…read moresides are different from other fast food and I like that change of pace. mashed potatoes with gravey, cole slaw, real onion rings and most recently hushpuppies. I used to look forward to lent when they would offer fried fish and chips. In the past they were really good. but this last time while the pieces were nice and large, the coating was terrible. not fully cooked? different recipe? All I know was the beer batter coating was thick and gummy... dense. Not at all appealing. not sure i will order it again soon.

Food was wonderful staff were great brought our food to our table which was unexpected but very…read morenice. Needed to be cleaned tables had food on them from other people. I think they just didnt have the staff to do it since the really nice lady who rang up our order and brought out our food also did the cleaning.