I have to admit, I actually like the fries more than the burgers at Five Guys. The burgers are solid and filling, but the fries, especially with those generous portions, are the real highlight for me. And I really like the whole peanut thing. Grabbing a few peanuts while waiting, or having some after finishing your meal and just chatting for a bit, is a small touch but it makes the experience more enjoyable. Compared to most fast food chains, this is easily one of the ones that actually feels worth it. It's simple, satisfying, and consistent. read more

Five Guys - Burgers Near Me - Hagerstown, Maryland

French fries exceptional. They brought my order to me sitting at table with broken ankle. Hard to walk. No particular level of ambiance.

My husband and I ate here for lunch and it was amazing. Staff is very friendly and smilling. Food is served hot, and the burgers and fries are so delicious. Place is very clean too, and i love the peanuts by the way.. read more

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I've been driving north on 81 for about eight hours with just some snack foods in the car. I was getting pretty hungry. I looked around for a couple local restaurants on yelp but, it being Sunday, a lot of places were closed. Even places that said they were open on their website. Closed. So I searched around for something else came across a little lineup near the mall of Jersey Mike's, five guys, and chipotle. I ended up in five guys and as I'm trying to cut back on meat a bit, I ordered a vegetarian sandwich. It was pretty good. I'm not thrilled with the American cheese on the top. ( I wish it had been cheddar) but otherwise good .. good enough. read more

Best burger around, this 5 Guys is managed well, it's clean and workers are polite and efficient.

I placed an order for delivery yesterday. I had no issues with that at all. My concern was with the little cheeseburgers that I ordered, which there were two. I asked for grilled onions on both orders, and grilled jalapeños on the one of the two. The onions were barely cooked, definitely still super crunchy. But the worst was the jalapeños. They were cut extremely thick (see photo) and couldn't have been thrown on the grill for more than 30 seconds. Considering the Garland Groh location is the only option in Hagerstown, you need to do better Five Guys. Please don't offer grilled vegetables as a topping option if you aren't going to grill the vegetables.... Another thing I should mention - both burgers were cooked somewhere between medium rare- medium. Definitely not how I like my burger cooked, especially when ordering to-go. All around, 2 thumbs down for this particular order... read more

Five Guys - Little Cheeseburger - Burgers Near Me - Hagerstown, Maryland

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I enjoy five guys very much. This place disappointed me beyond what I could imagine. When I got my food I asked for extra ketchup. After walking 30 seconds to my car with the food I realized that the worker gave me vinegar instead and threw it on the bottom of the bag, causing it to open and leak all over everything. The fries were not cooked and my burgers bun was soaked and disgusting to eat. Will never eat from this place again read more

It's 2:30pm walked in to sit down and eat and this place is absolutely Disgusting! Every Table is Dirty, floor has food all over it. There's 4 people working and you would think that during COVID they would be cleaning the place up.. Absolutely Disgusting!! Will Never Walk Through Those Doors Again! read more

When we arrived there was a significant line in front of us. But we were fine with waiting, however it didn't take long for the line to go down. Not even 10 minutes. After we ordered it didn't take long for our food to get done. The burgers were juicy and tasted good, and the fries were probably the best fries I've had in a while. The only thing I didn't like was how loud the music was. read more

We are just passing through the area. Good food and good service. Seems to be over staffed... but I cannot complain about having too many people to help us out. -1 Star for cleanliness. read more

This location right off Duel Highway, next to Weis Markets seems to be a better 5 Guys, for some reason they make the burgers better. Milk shakes are better, bacon cheese burger rock here. Tonight it seemed to be a all girl staff and they rocked it with excellent service, attitudes, and burgers to perfection Bathrooms extremely clean and staff nicer than others. Other 5 guys should take notice! read more

Five Guys - Dinner for two, they make really good burgers here - Burgers Near Me - Hagerstown, Maryland

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I have not eaten at Five Guys in many years and what a huge mistake that has been. I had a Cheeseburge with Everything except pickles and to say it was the best Cheeseburger I ever had is an understatement. The burger was fantastic, hot, moist, and flavorful. D. Cooper on the cash register was the nicest guy and full of conversation, great greeting. Establishment was clean and fresh in appearance. I will make sure to eat here more often now. read more

These are the best fries I have ever tasted, period. Square cut, perfectly seasoned, but if you insist there's an array of condiments including vinegar. My friends rave about their burgers, but I wouldn't know since I'm a vegetarian. You'll find this place is always hopping, but you'll be eating in no time with the prompt friendly service. Seating can be a little congested, and during peak times you may not find a free table. Some of the unique touches: stacks upon stacks of bagged potatoes form a perimeter around the dining room, Zagat rating awards line the walls, and free peanuts are there for all -- evidenced by the shells strewn on the floor. read more

Its just your run of the mill burger joint. The food is okay. The fries are okay. Some nostagalgia, but the whole place reeks of corporate cookie cutter hype. If no place else where open and I wanted a burger I would go there, but the burger is much better even at Outback Steak house in terms of zest, thickness, and rich flavor. But hey its a free country! So enjoy where ever you go. oh and get it to go b/c the tables are not clean. read more

I gotta admit, I'm a sucker for Five Guys. Whenever I see that red/white establishment, I get a craving for its ridiculously-sized french fries. And whenever I see a brown bag with greasy marks, my stomach doesn't flip. I eat here once in awhile, and the burgers are great -- they have dozens of condiments and toppings. Never disappointed with the french fries -- I end up getting so much, I have to give them away! The only downside of this location is that the layout of the kitchen has no ventilation. Maybe it was broken the day I came in, but the entire room was in a smoky haze which the fumes were overpowering. They even had the doors open to blow it all out. Other Five Guys I've been to, I haven't had a problem. read more

I would like to remark that this business has experienced a tremendous increase in pricing while simultaneously decreasing its quality. If one surveys the accolade-ridden walls, no distinctions from the years 2013, 2014 or 2015 can be found. Furthermore, in addition to pricing the time required to prepare a to go order is glacial at best. It took 12 minutes to from order input to finished product. The total cost was $13. I find its fast casual competitors to provide superior products at a more reasonable price points with faster times of service. read more

FIve Guys never lets me down in terms on taste and quality service What an awesome medium sized business! What is up with the small portion size on the fries? I felt like I got ripped off paying 13 dollars for a soda, cheeseburger, and fries. I could of at least got a bag of fries like the old days. Please start cleaning the Men's restroom! read more

Pricey but good food fries are definitely worth it, got a double patty with all of the toppings, eat on some peanuts while you wait for your food read more

Just a good burger joint. A bit on the pricy side but always great food. Amazing fries.

With the lack of any fresh burger joints in Hagerstown, Five Guys has become the only place to catch a decent burger and fries. read more

Five Guys - Burgers Near Me - Hagerstown, Maryland

The food was really good, but the service could have been better. My sons and I ordered shakes with our meals and when I went to get the food they weren't even made. I asked where our shakes were and the gentlemen said he would make them when they had time. 10 minutes later their still not made and the women said one of my kids took the receipt so they didn't know what we wanted. I'm assuming if I didn't ask they would have never got made. And then when they finally were made two of them were wrong and one of the workers huffed and acted like it was my fault. I've worked in customer service and there's no reason to be nasty. That same worker was rude the whole time my family and I were there. I don't mind mistakes but I can't take attitudes! read more

Best burgers and fries !!!!!! You will never be happy with a burger from anywhere else after eating a Five Guys. read more

Slow terrible service. Ordered small fries... We are the only ones present... Guys ignores order and goes on break. Next person comes in much later when more customers arrive and start to make our fries. I understand - you hate your job!!! But it's not my fault. read more

definitely the worst one I've ever been to as far as value if you want a small fry you better order two larges they are4 the most stingy five guys as far as Frys go normally a small feeds two at this location a large isn't even a normal small terrible read more

Five guys have the best American style classic burger around, fresh beef and fresh everything.. Almost never have a bad meal here.. Some gourmet burger come close but nothing is better than a nice greasy five guys burger and fries..love them read more

I've been here about 5 times in the last couple years. 4 out of those 5 times they have gotten the order wrong. How do you screw up a four topping burger that often? Seems simple to me but they consistently leave things off & add things I didn't want. Don't get me wrong, I love a Five Guys burger... but this is not the place to get one. They always seem hurried & confused. The place can be dirty. As for that 'juicy' burger? nope I gotten a few dry ones here as well. read more

16 min for a small bacon cheeseburger and fries. Saw my burger sitting on the table for a good 4 minutes before being wrapped. Fried greesy and over cooked. Only 2 orders in front of me. Won't be back. read more

I like the burgers and fries, BUT, the service is bad. I've been there four times now and all four times it took between 15 and 20 minutes to get my food. It wasn't overwhelmingly busy the times I've been there so there was no excuse for being so slow. (different days of the week and different times of the day) The orders often sit in their bags for 5 or 10 minutes while the person doing fries slowly gets around to putting fries the bags even though there are plenty of hot fries in the fry bin. What's up with that? I've been to three other Five Guys and had my food in five minutes. That's the idea behind the burger "assembly line". read more

Alright everyone knows that five guys burgers are good and that is why I paid them a visit while I was in MD. But this location surprised in small ways from the moment the first gentleman took my order. He was very courteous and very interested in helping me. Sometimes you allow some lack of customer service from "fast food" spots but this one didn't. The whole team that was working looked like they had a little system going which was cool. Also while I was eating, one of the associates asked everyone and me if I wanted a refill on my drink. Even though I could have gotten it myself, those little things go a long way. Now that is something I've never seen. Especially because it's not a "waiter service." I really appreciated that and those are the reasons people keep coming back. I truly like this location and I would definitely come back, even though there was nothing extravagant. Lastly, the place was very clean and spacious, including the restrooms. 5 out of 5. read more

The burger was fantastic as usual. Perfectly done. Love the soda machines. But the problem with this location is the bathrooms are completely disgusting. read more

I like to stop in this area on my way down to school in Virginia. The first time I stopped by I got the bacon cheeseburger... I looked around and saw all the great reviews and was quite doubtful of the burger actually living up to the high reviews. (I might add the place was quite empty, I'm not sure if its always like that, but there was no one in there when I first got there, and then a couple came in when we were almost done.) Despite the lack of people and high expectations: When I sunk my teeth into the burger for the first bite, WOW! That's all I can say. The burger was done perfectly. It tastes and looks like every burger should be like. Truly amazing. The fries were so good it has made me hate all fries except the ones from five guys. I think my whole life has changed because of this place... :) read more

I agree with John C. It's another burger joint. People think it is great when they over load you bag with fries, but look at the price you are paying. Plus potatoes are not that expensive. read more