We loved Jersey Mike's. We frequented this location at least a couple times a week. We stopped going over a year ago when we received sub after sub made ignoring our instructions (for example "no tomatoes "). We finally returned a month ago (hoping the previous problems were due to a bad employee). We ordered multiple times a week this past month. The rolls are getting smaller and smaller and no longer cover the contents of the sandwich. 4 out of 6 sandwiches fell apart because the roll was too small to hold the sandwich together. I admit every sub came just as ordered and was fresh, but unfortunately we will not be returning until more appropriately sized rolls are used. At over $11 for a sub it's just too expensive for a sub that falls apart. read more

The subs are always delicious but recently they changed the tea bags for the iced tea and it tastes like you are drinking sugar water. Very disappointed since the iced tea used to be on point. read more

Best jersey mikes around . Thank you guys !! Can't beat the cheesesteak , thanks from BIG MIKE Xtra meat , Xtra cheese , XTRA LOVE read more

Jersey Mike's Subs - Extra meat extra cheese extra love !!! - Sandwiches Near Me - Hagerstown, Maryland

Sub is never disappointing and staff is always helpful and friendly can't complain about anything

Odered a gf portobello swiss sub. Disgusting!! Worst sub ever! I will NEVER order another sub from here again. The mushrooms and onions tasted like they had been cooked prior and sitting in a fridge for a while. Mushrooms you couldn't even chew. Get it together! Want my $25 back! read more

I wouldn't recommend ordering online or over the phone here. I'm a fan of Jersey Mike's subs, but recently, the staff has repeatedly ignored my request to remove certain ingredients. This is the third time I've asked for no onions and still received them, making the sandwich inedible for me. If you want your order done right, your best bet is to go in person and hope for the best. read more

Had our first visit here today at a filthy unkept store. The countertops were dirty. The tables were all dirty and the employees were sitting behind the counter talking when there were no customers instead of taking care of the place. The sandwich that we received had so much mustard on it. We had to bring it back and have them give us new bread. Children running a business is not working. read more

We ordered a Giant #5, to split for lunch today. More than enough for the two of us to share. Super tasty and fresh. Give the Stubborn Agave Vanilla Cream soda a try, you won't regret it! read more

Jersey Mike's Subs - Giant #5 - Sandwiches Near Me - Hagerstown, Maryland

Ordered through the jersey mikes app, very simple cheesesteak with ROSEMARY BREAD, once I picked up my order I went to my car to check it and wow has regular bread, so I walk back in and the girl with a bumpy face says something like she's back you damn right I'am I'm like " do you have rosemary bread"? The guy says yes I'm like well can I get that since that's exactly what I ordered? Very frustrating has to stand and wait until he made another sub instead of simply switching the damn bread smh. I'm just going to stop eating out honestly its not hard its really not and it's not the first time this happened. That was MY EXPERIENCE today AGAIN read more

Very disappointed In experience called ahead order was told 10 minutes would be ready. I got there in about 10 minutes order was not started and employee had attitude and mad because another employee didn't make subs before taking lunch. I was given no estimates time or anything just let to stand to side. She made my food angry and when couldn't get sub to go in bag just threw bag and trash on floor. This place was really dirty inside and trash all over the floors read more

The lady at the slicer with the moth tattoos and dark hair is always so attentive and caring when it comes to making my sub! I'm not quite sure what her name is but I think it's Caitlin. She always makes sure to ask how I'm doing when I come in and start polite conversation which I look forward to. Highly recommend getting a sub made by this wonderful lady. read more

'Sliced fresh' so what? You have a tune selection of veggies. A whopping two selection of breads & it ends up a dry disappointment in your mouth. Jimmy Hohns has you beat! No I didn't want to join your club as you disappointed me. read more

I love a good, fresh sub and Jersey Mike's does not disappoint! When you order, they cut the meat and cheese right then to ensure it is fresh. They have fresh toppings and will add oil and vinegar to your sub which I highly recommend. They also have a selection of hot subs such as a cheesesteak. I have been told they are amazing. I haven't tried one because that fresh sliced meat and cheese always reels me in! But based on the looks of the cheesesteak, I will definitely be trying one in the future! The store itself is very clean and has very friendly staff. They are more than willing to answer any questions and make suggestions. read more

First time eating at Jersey Mike's, and I really liked it. We got the big kahuna cheesesteak, extra cheese and stuff...my wife ordered for me. It was a really good sub. Nice atmosphere as well, alotta "bro's" behind the counter. Super cool! read more

Delicious:). My go to Sub shop ALWAYS. Please franchise in Frederick MD:) I have to go to Hagerstown MD to get a Sub!

Don't bother. Each time I order there's something wrong. I ask for double meat today and got a sliver of roast beef on my club supreme. Last time no bacon. Time before that no mayonnaise. What a joke. See ya never read more

Update: The Store Manager reached out and contacted me the next morning. He was very professional, apologized for the mistake made with the order and also for the way the staff addressed the issue. I visited the store a few days later, the order was remade correctly and as I was hoping their subs would taste, it was delicious (Chipotle Chicken Cheesesteak, yes try it) The in store customer service was good and the cleanliness was an A+ read more

I am from Philly so I am picky about subs. I know the difference between a hoagie and a grinder. This place isn't philly but its the best you will get for the area and they have a good selection of hot and cold subs. Get the Italian subs and other cold subs Mike's Way. Cheesesteak is good, not quite an amorosa roll but close.. Portions and prices are good also. One other thing for those on a low carb diet like me the sub in a tub is great! even when not on a diet its really good with fresh ingredients. read more

I have never had a bad experience at this Jersey Mike's! Employees always cleaning, making sure you have exactly what you want. They have the best subs and best service out of any restaurant in Hagerstown. read more

Just another "sub" shop. In at 12:30 on a Tuesday. No line at all and thought to myself "sweet, quick in and out" I was wrong. Took a while to get my big kahuna and chipotle cheese steak. I know they have to dry it up but still took longer than expected for a lunch break. When I get my big kahuna, I open it and it's a sloppy mess. Rather than to complain about it, I attempted to eat it. It was very bland and tasted like cheese. That's all, melted cheese. Yes I know it comes with extra cheese but damn! I want some flavor too! I don't come here very often because I think you pay for the name and not the product. The ham is cheap grocery store deli ham sliced thin to "look" good. They slice all meats and cheeses on the same slicer with out cleaning it before. Real delis don't do this. They have a slicer for dairy and one for meats. Glad I'm not lactose! Ok been here for nearly an hour now and not one employee has come out to clean a table. I can count 7 dirty tables. In fact I cleaned mine before I sat down also. Not that I'm finished my cheese sub, aka big kahuna. I must end my review. I am not beating jersey mikes up at all. Just stating my experience! Thanks guys I will prob not return for some time. read more

Good food and good service. My favorite sub place out of the options in Hagerstown. Really good Philly cheesesteak. Consistent and affordable read more

This place is super hospitable with a chick-fil-a-esque atmosphere. The manger offered to let me taste the sauce on the sub before ordering just to make sure I like it. It's a little on the pricey side as far as a cafeteria style sub shop goes; however, the portions are huge. I had the buffalo chicken sub which was pretty good. It's on the spicy side for most people but I enjoyed it. I appreciate the freshly shaved meats (haha) as well. read more

Jersey Mike's Subs - Sandwiches Near Me - Hagerstown, Maryland

Food is always fresh and delicious. The entire staff is incredibly friendly. Highly recommend Mike's way.

Being the first time I have ever went to a Jersey Mike's Subs this place was horrible. The sandwiches initially looked amazing as they were being made my husband and I placed our order I got a chicken Philly kahuna my husband got a steak Philly kahuna. As we moved up and could see the toppings I immediately changed my mind as well as my husband to not add the lettuce. The lettuce was piled high but all brown and they were just piling it on to people sandwiches. The tomatoes some of them looked very mushy and were brown. My husband ate his sub after he ate his stomach was feeling queasy. This was around 1230 yesterday Sunday, January 12th. My husband didn't feel so well throughout the afternoon at around 4:30 PM he was vomiting. It seems that he got food poisoning from the food at this location. It must have been the steak because I did not get sick from mine and the only difference from the two were steak and chicken. I am sure the steak was probably bad just like the tomatoes and lettuce. Remind me we will never attempt a Jersey Mike's Subs restaurant again that was our one and only visit and the rotten food did is in. read more

Great food Great service Clean facility Accommodating to pick eaters "like me!" That's honestly all I need in a restaurant. More props to them for being supportive of the local Christian community. read more

This is the best jersey mike in town They are clean ,they change their gloves, they are efficient and they make a great sandwich. highly recommend this location! read more

Fresh fresh fresh. Meats and cheeses are cut to order. Bread is baked in house, so everything at all times is fresh and yummy. The family always gets cold subs. We tried a couple of hot subs and didn't care for them. Wish they had Coke instead of Pepsi. read more

I recommend Jersey Mike's. For my first visit, I tried number 17: Jersey Mike's Famous Philly with grilled onions, peppers and white American cheese. It was really good. They use soft bread (versus crunchy outside/soft inside bread). I'll probably get my cheesesteak there next time I want one. read more

Jersey Mike's Subs - Jersey Mike's Chipotle Cheese Steak - Sandwiches Near Me - Hagerstown, Maryland

I've lived in Hagerstown for 17 years now and never tried Jersey Mike's until just now. What a great sub!! I ordered a turkey sub and I have to say a sub comes down to two things (usually). The bread and the quality of meats used. They nailed both!! In fact, the other sub shops in the area all miss on this mark even the newest contender J.J's (which is severely overrated). The restaurant was clean, service was fast and the two young men at the counter were both friendly. Even trying to make small talk and asked what I was up to for the day. Don't hesitate to try it. I'll definitely be back read more

My work uses this place for catering allot. But this is my 1st actually coming here. The place smells amazing in here like a old school sub shop. I got the big kahuna regular size and it was good down to the last bite. The price for a full size sub was kinda high for chain restaurant I thought read more

The best subs in Hagerstown. Highly recommended to everyone. Jersey Mikes just does everything right to perfection. If you go here , you might notice that there isn't a Subway anywhere nearby. How strange? There everywhere else in Hagerstown except near Jersey Mikes. Subway and Quiznos exists because Jersey Mikes allows them them the privilege. read more

Subs are delicious! It's all about the bread which is a step or three above Subway. Meats are sliced per order, right in front of you. Very diverse menu. I've tried the Big Kahuna and the Rueben Sub, both very good. My favorite is turkey and provolone. "Mike's Way" is your favorite meat with lots of oil and vinegar and spices which is a delicious choice if your eating there. To avoid a soggy roll with carry-out ask for less. If you pay with credit card you have to navigate through a TIP screen which prompts you to choose a certain percentage of the bill as the cashier is watching. You can choose $0 if you like which totally ruins the pleasant experience up until that point. I don't know if this is common at all Jersey Mike's locations but having a sandwich shop/deli/sub shop beg for a tip is uncomfortable. Tips in the restaurant service industry were meant for wait staff who bring everything to your table. Lose the tip screen, pay your staff appropriately, and the place is perfect. read more

I ordered a turkey sandwich and it was just a forgettable plain sandwich. My husband had a philly cheesesteak that he seemed to enjoy immensely. So maybe I just made a bland choice and got a bland result. read more

Our kids love Jersey Mike's subs. I love how friendly the staff are. They greet you and make conversation with you while you are waiting for your food and then they check on you while you're eating to make sure everything is OK. Great service! read more

Great, fresh food at a reasonable price, with the added bonus of being able to place orders online. Had the veggie sub w/everything on it and couldn't be happier with my meal! read more

The Subs are pretty good, depending on who make it for you. I find that the amount of vinegar and oil added, when you ask for "Mike's Way", is too much. I prefer Mike's bread over Subway's bread, and the meats don't look as processed. Being a New Yorker, then a Jersey girl, I am always partial to the hometown favs. read more

The buffalo chicken made me sick tbh and the sauce was very thin. The ham was extremly salty and the bread is not able to be toasted. The fountain drinks had little taste.The atmosphere is comfortable and the place was clean. But not a single person there coudl afford a smile. In all honesty, I'd prefer Subway. read more

The food.has always been wonderful, but I had a horrible experience with this location. I ordered a cheese steak sub with lettuce, pickles, and mustard. I am very picky on what I like and when i got home, I opened my sub only to notice it was made completely wrong. It had mushrooms and some brown sauce on it with onions. I called and they said they would make another and I could pick it up. I drove back to the store , which took 15 min each way, only to find that my sub was given to another customer and I had to wait again! The cook made my sub and brought it to me himself. He was very nice, but I did not recieve any clear apology...just people blaming each other. They gave me a 1$ off my next coupon "in case I wanted to come back again". I will not return... for the price of the subs, I want a better experience than that. read more

I have tried many of the subs and loved them all. My favorite is the #13 Mike's way. I have had the best cheesesteak anywhere outside of Philly. The salads are fantastic and made to order. The staff is always friendly and fun to talk to. I will take Jersey Mikes any day of the week over any other sub shop. read more

Found the workers very friendly and somewhat comical. Chick parm was ok but damn hot. Burnt my lip a little. Personally subs are subs to me. It ain't necessarily any better cause they stuff a load of lettuce. All in all it ain't to bad for a sub. Difference is in the freshness. They r fresh fer shur. But is still jus a big fat sub read more