OMG. That was a great burger! I've been to Five Guys in locations from DC to Indy, but today was an…read moreexceptional burger. You need to remember that a regular hamburger is a double and a "little" burger is a single patty. I like mine with bacon, cheese, and mushrooms. Fresh cut fries should be shared with 2-3 people. Peanuts to snack on while you wait for your always cooked to order fresh never frozen worth the wait food items. Large bright location, lots of windows and bright red trim. Coke Freestyle machines for nearly infinite drink choices. There is not enough parking, but there is more behind the building. It's a short walk and you could use the exercise.

My boyfriend and I have been going to five guys for 9 years, spending like $40-80 a month; you can…read moredo the math. We decided we won't be going back after tonight due to poor food quality and lack of customer service. I was just at columbus five guys around 5pm 01-10-2024 and ordered 1 little cheese burger, 1 regular cheese burger and 1 little fry . First I'll explain the fry issue then the burger issue. To set the scene: we come in to an EMPTY dining room. 2 couples came in from the time we sat to the time we left. Meaning they were NOT BUSY, in fact they were dead for 5pm! Little fry was $4.35+tax. When we got the bag we were extremely surprised by the LACK of fries. There were like 14 fries in all haha! It was literally JUST the small tiny white container of fries , no extra. We have been going for 9 years and always get more dumped in, like extra fries at the bottom of the bag... so we're like "maybe with inflation they can't do the usual amount?" Which we would have been understanding of - we were totally cool with it at first and mentioned eventually it might happen. We decided to ask for confirmation. I got up from eating and walked to the food grab table where the young teen boy who was manning the fry station stood, and asked "have you changed the amount of fries you give customers for little fries?" He responds: "no" . (No other inquiry back, no "how can I help you".) I say "we are used to getting like a healthy helping in the bag, bottom of bag full of fries". Teen boy responds by just *smirking* and *shrugging his shoulders* at me. No words spoken at all, so I just go back and sit down. The response blowing us off is what really pissed my boyfriend off and I! We are like 15yrs older than this boy and always very careful with not coming off as Karen's. My boyfriend and I believe that as soon as a customer is even remotely sharing unhappiness, go get the shift lead. Don't smirk and shrug at customers! We didn't recognize this boy, but the other workers are usually so friendly and chitchat with us about so much; they even know our order by heart because we literally were going once a week for like a year in 2022 haha.. then we tried to ween to once a month. But the way he just blew me off and wouldn't offer more than ONE word to us was weird & surprising to us and the other 2 employees (whom we didn't recognize either) acted like nothing was amiss and ignored my standing there and my comment about the fries. We continued to eat but it wasn't good because our bread was stale (possibly not enough butter during toasting because it was like hard & dry but still white and flaking off, not golden buttery toasted and not keeping integrity . ), the cheese was not melted - it was cold cheese; not drooping over the sides of the burger, just sticking straight out like a square and cold. This cheese occurrence has happened to us a handful of times in the past year and we were already getting weary that food quality was going downhill...and lastly, the hamburgers were dry, not yummy, not dripping with oil like we love ha!. Reminder: they were dead slow, we ordered food in an EMPTY dining room and then only 2 couples came in staggered in the duration we ate. They were not swamped. They had plenty of time to get the food right, especially for dine-in. If a DM or GM reads this, check your receipts for timestamp proof. We wanted to go up and give them the burgers back and explain about the quality issues, but after that response we just knew there was no reason. My boyfriend commented "place is going downhill". The fry teen kept looking at us while we ate like he knew we were unhappy, so I kept thinking he was going to ask the shift lead to come to our table, to save the customer satisfaction, but nope! he never did anything or let anyone know that we were possibly unhappy, he just kept staring at us. . It was really awkward and frustrating . We are the type of people to ask 1 time, give 1 chance and then we drop it. We don't go harp over and over again, we just gracefully tap out - so we are tapping out of this. No more five guys for us.

As every Jimmy John's I have been in, this has excellent customer service and consistant subs…read more Jimmy's never disappoints!

I have ordered frequently for lunch delivery. This place is amazing! When they say "Freaky Fast",…read morethey mean it. My food is always very fresh and of good quality. It's always delicious! My usual driver, Dave, is super friendly and always comes in with a smile! Overall, JJ's is a great pick when you're stuck at work and have a craving for a great sandwich!

My mom took me out for my birthday and I told her I wanted to go to Penn station cause I was…read morecraving their Artichoke sandwich. If you've never tried this sandwich, because you like meat, I urge you to add chicken--it's so good, I dream about it and this location made it perfect! Their fries were amazing and fresh, as always. I decided to get a cookie, cause it ain't my birthday everyday and the server brought our food out to us which I thought was great service! Then, the owner came over to check on us--when he found out it was my birthday, he gave me a free cookie (since I already had one I was able to give it to my mom) and when we left he even wrapped up my mom's leftovers (I ate every bit of my meal). Great food! Great service! Best Penn Station location I've ever been to! Don't miss out on this, Franklin! I grew up in Franklin, but I'm a city girl now and only come around sometimes so I hope you all appreciate what you have!

My husband and I stop there for 2 Sandwiches 1 goats pepper and one mega cheese steak my husband…read moreordered my ghost pepper with everything on it they put pizzaef sauce on it and when I've bit into the sandwich it was too saucy clunks and clunks of piece of sauce very little meat that's all I taste it was pizza sauce unsatisfied with it it was too much pizza sauce on there and I complained to the manager her name was Desiree she didn't offer me a new steak or anything she said that she couldn't refund me it was my husband's fault he ordered it for me because she would have to pay for it like I told her I'm a store manager as well and customers complaint matter as a boss she should have tried to fix the problem she could have should at least accommodate me half price for another sandwich or refunded me I only took two bites out of the sandwich and I ordered footlongs she's very unprofessional when it comes to customers and solving customers problems she brushes it aside

We decided to visit the Burger Poet a couple weeks ago. I was exhausted after yardwork and wanted…read moresomething quick and tasty. I ordered the Poet Burger with Onion rings and my girlfriend got the American with fries. Both burgers were very delicious and hit the spot on what we wanted. The fries were crispy and the onion rings were fantastic. All items were well priced as well. The Burger Poet gets 5 stars because the service was very friendly and pleasant. They seemed to enjoy their jobs. It is the only restaurant I've ever been to and seen legos as wall decor and listened to Evanescence and Linkin Park while I eat. Which is something I very much enjoyed. We will be back!!

This is a neat little local burger joint. The service is efficient and they bring your order to…read moreyour table. It seems to be a local favorite, but I was not blown away. Contrary to what Google reviews say, they DO NOT offer gluten free buns, and their fries contain gluten not to mention being fried in a shared frier. If you have a gluten allergy, don't wast your time.

Always very good to us, the food and the staff. A nice quick meal for families on the go.read more

I am not happy with the new manager since the husband and wife ran it. They were great and the…read morereason why I gave them my business.

An old hotel that is now a friendly neighborhood spot. Indoor outdoor seating…read more I grabbed a spot at the bar as they were slammed. I ordered the taco pizza (this was during full blown salad panic). The flavor was delicious, but it wasn't quite crispy enough for me, but I used the edges ate the toppings. To be so busy the staff did a great job being attentive and getting food out quickly.

My coworkers and I went here for dinner one night while in town for work. The building is pretty…read morecool, and I enjoyed learning about the history. Other than that, I would say it ain't much. I ordered a burger with no bun (they do not offer a gluten free bun) and it came out extremely dry and not seasoned well at all. My coworkers also felt their burgers rather lackluster. Our server was attentive and kept our drinks filled, but she wasn't very helpful when I explained my dietary restrictions. I can't really recommend this place.

I walked into the small shop and it was a warm welcoming environment…read more The place was neatly clean and had enough room for my friends and I to eat. I was greeted by the kind staff and ordered the burnt ends. They were quick with my order. I ate the bbq beef sandwich. The beef was nicely cooked and delicious.

Decent barbecue. I ordered the boss hog. Service was fast and friendly. This restaurant is just a…read morelittle hole in the wall so it has quaint ambience. A little overpriced in my opinion.

This is a very unique looking restaurant, with a 1950s vibe. As far as food goes, for me, it's been…read morehit or miss. I wasn't crazy about the pizza the first time I had it, but all the sandwiches have been delicious. The food comes out of the kitchen pretty fast. When I ordered over the phone, they said 15 minutes and it was ready in 15 minutes.

Ok, so this is really a 3.75 stars out of 5 but Yelp doesn't do half or quarter stars! I don't…read morethink Knuckle Sandwich is quite a four but it's not a three either so we're somewhere in between. The place is super cute. All the decor is really fun and when you see the location from the outside, you wouldn't expect how great it's going to look inside. Nice job with all the decor and theming. The menu has what you would expect from a diner - burgers, tenderloin, chicken and the food is solid. My tenderloin was very large and cooked the way I like them. They even found a bun that was almost large enough haha! I did think the tenderloin needed a little more seasoning. Just something else so I added Cajun seasoning to my leftovers and that was quite good. My husband got a grilled chicken sandwich and also enjoyed it. He really liked everything about this place and is talking about bringing his dad and going back another time.