came to arby's 34 minutes before close and was denied service without any explanation. after we were informed they didn't want to serve us, we still said thank you, for which they had no response. read more
Me and my Fiancé went through the drive through and got 2 combo meals. One large and the other medium. With a side of moz sticks. They were really rude over the intercom to my fiancé ordering. They got one of the combo meals sandwiches completely wrong. And didn't give us two fries. So when we went back through they said we didn't order the fries. So we had to buy whole new fries for a mistake an employee made. When we got the fries they just threw them in the bag and they weren't even in the fry holder. Gave us attitude saying we didn't order what we did. That was by a manager. Not to mention they didn't give us fresh fries for the first set and we had to wait 15 minutes for them to fix there mistakes. read more
The male manager needs to take a class on how to deal with customers properly. I handed him a coupon from the Arby's flyer I received in the mail, it was the chicken fingers with drink and fries. He told me the drink picture on the coupon was an error and can't honor it. It's Arby's error not mine he should of honored it sorry. Just simple customer service satisfaction that's all. But he does need to shower please !! read more