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    3 years ago

    Helpful 1
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    4 years ago

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    4 years ago

    They fucking suck, didn't get my order right then when we fix it they still heave me the wrong order

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    4 years ago

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    4 years ago

    CLEAN, quick and polite . Best arbys we have ever seen and it's in a gas station!!! Crazy ... worth the stop

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    7 years ago

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    Culver's

    Culver's

    2.8(49 reviews)
    6.0 mi
    •$

    Location is kinda hard to get into. If you're going to the drive through, turn into the second…read morefurther back turn in so you can avoid the tight lot. Server was nice. Service was fast. Order was hot and fresh. Fries were crispy on outside and soft on the inside. The deluxe burgers were great but could have used a bit more sauce on them. Slightly dry but still better than the other fast food burgers. This place might have the best entry level priced burgers. Malt shake was very nice and something I don't see much at other places.

    Worst Customer Service!…read more Next time I'll gladly drive the extra miles to the Haines City location if I decide to give Culver's another chance. I hate leaving negative reviews and rarely do, but management needs to be aware of what happened. To make things easier, I placed an online order for curbside pickup with a scheduled pickup time of 9:15 p.m. I arrived at 9:10 p.m., parked in the curbside area, checked in through the app, and waited. The curbside area is very dark and poorly lit, but I was able to find the sign. After waiting about 10 minutes, I noticed the drive-thru was busy, so I waited a few more minutes. I then thought maybe curbside service ended after a certain time, so I pulled into the drive-thru to ask. When I reached the window, I told the employee that I'd been waiting about 15 minutes and wanted to make sure I was supposed to be at curbside. I also asked if she could simply check whether my order had gone through in case there had been an internet issue, app glitch, or payment problem. Her only response was, "You have to go to curbside." She never asked for my name, never looked at the computer, and never attempted to verify my order. We went back and forth for nearly 10 minutes, and despite several other employees standing nearby, no one stepped in to help. Finally, I gave up and drove back to the curbside spot. Within moments, one of those same employees walked out with my order. So that means: * My order had been there the entire time. * It was ready while I was sitting in the drive-thru trying to get someone to help me. * Instead of simply saying, "I see your order--we'll bring it right out," they chose to argue with me. When I got home, the experience only got worse. I spent over $50 on dinner for my family, and the food was disappointing. The burgers and fries were cold, one burger was made incorrectly, and while two burgers were packaged in boxes, the third was carelessly stuffed into a wrapper and smashed in the bag. Mistakes happen, but poor customer service and a complete lack of effort to help a customer are much harder to overlook. This visit was extremely disappointing, and unfortunately, I'll be taking my business to the Haines City location from now on. P.S. No pictures I was too mad when I got home I didn't take the pictures.

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    Zaxbys

    Zaxbys

    3.0(34 reviews)
    6.1 mi
    •$

    I ordered through the app and I put on the one meal that I ordered twice so it's the same exact…read moremeal that is supposed to be too large Dr Pepper with no ice. We get to the window let them know. We have a mobile order and we get to the actual pick up window and the woman is like oh do you have one drink and I'm like no we have two so she hand us two drinks to complete different sizes to completely different types of drinks and then we try to get their attention again I'm blowing the horn beeping it at them waving them down. They're completely ignoring everybody in the freaking window altogether and we finally get their attention again. I give them the physical ticket is on the side of the bag that they use to complete the order that states to write on it, but it is two full meals with two large Dr Pepper with no ice and they still screw back up again give us two Dr Pepper's with ice and I'm like are those with no ice and she's like oh there's no ice and I'm like exactly it says right on the ticket no ice. I do not understand why I have over 30 years of customer service but I can't find a job but they hire people they cannot read a plane ticket that is in simple English that you cannot tell me did you even look at it is my order correct?

    The wings were terrible spicy garlic no spice and no garlic flavor they were also overcooked and…read moretough. Tenders where better but still just average Zaxbys is hit and miss but for decent drive thru wings I would probably go to Popeyes

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    Arby's - hotdogs - Updated September 2026

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