Upon arrival, the cashier greeted us promptly, and we placed our to-go order. While waiting for our food, we noticed another customer, who had only ordered a strawberry shake, being informed--after a significant wait--that they were out of strawberries. It was surprising that this wasn't communicated at the time of ordering. We also observed the cashier, who had started making the shake, open the shake machine and dump the contents back in, which didn't seem like the most sanitary choice. When we went to get our drinks, we noticed a large puddle of water next to the drink machine, with a caution sign nearby. It appeared that the machine had an ongoing leak, and the puddle could have been mopped up more frequently to prevent a hazard. On the positive side, our food came out hot, fresh off the grill, and our order was correct. The food tasted great, though it is on the pricey side. We overheard another couple mentioning they spent nearly $50 on two burgers and fries, without drinks. read more

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I haven't been to one in 10 years. Back then I obviously didn't care for their burgers or fries. I have to say that I'm extremely disappointed as I still don't care for their food. The burger is at least normal and not smashed, however it has zero flavor. Put all the ingredients you want on a burger, if the meat is not seasoned, it's crap. And theirs is!!! I tried the hotdog, which seriously they need to discontinue. It was waaaaaay overcooked and the bun, which they sliced in half, (huge No No), was soggy like it dipped in water...ugh!!!! They think they're cooking hotdogs some new cool way... But the only correct way is WHOLE, NOT SLICED, ( I'm not 5 years old). And either steamed or grilled. These dogs belong in the trash....nasty and grossly overcooked. Their fries were not as greasy as they were 10 years ago, but full of salt that made them difficult to eat. I had to wipe all the salt off if I dared to eat them. Also, their fries had more little itty bitty pieces than large normal pieces. Seriously, if you're so proud of your fries...be mindful what you serve your parons. I also tried a shake. It was the only decent item of food coming from this establishment. So, I should have learned my lesson 10 years ago and stayed away. At least now I will for sure. I expect decent food from all establishments, sadly this one failed big time twice...10 years ago and today in 2025!!!! read more

Five Guys - Overcooked hotdog with Soggy dripping bun. - Burgers Near Me - Lakeland, Florida

When arrived was greeted and ordered food at 7:04. Ordered 1 cheeseburger, 1 bacon cheeseburger, ordered 2 little cheeseburgers, small fry and a regular drink. At 7:17 PM food came out and they did apologize about the wait. The drink machine had puddle of water on the floor, but did have a mat down to prevent slippage along with wet floor sign. Overall, the environment was exactly like all the other five guys. Order was to go to take home to the family. The order was correct and hot. read more

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I came here with one meat eater and two other vegetarians besides myself. Interesting choice, I know! Their menu is limited to just a vegetarian sandwich with grilled veggies for those who don't eat meat. I ordered that and it was just ok. The stars of the show were the milkshake and the Cajun fries. So yummy!! I would come back here just for those. Prices are a bit high for this type of fast food joint, but I guess the perk here is that all additional toppings for milkshakes and burgers are included in the price. They offer free peanuts to munch on as you wait for your food. read more

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Wow haven't been to a Five Guys in years! Prices are higher than a full service restaurant Burger flavorless greasy Pickles were not good and they put chopped onions not sliced Not my idea of a great burger or fries Music was blaring and so loud! read more

This is my second review lol. Our local Five Guys management and staff are awesome! Somehow, I ordered from the wrong five guys location. The manager here handled the situation perfectly. He could tell that I was aggravated, not with them, but with myself. He handled my little hungry psycho-ness very well. Thanks again! read more

Great burgers and fries. Super fast fresh yummy food all the time. It's actually worth the price and won't have you with a belly cramp all night lol. The little cheeseburger was great for me and cooked to perfection. Get it all they way, you won't be disappointed! read more

Five Guys - Little Cheeseburger - Burgers Near Me - Lakeland, Florida

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First time going and let me say $22 for a burger that had no flavor and onion that weren't even cut right and fries that were so flavorless and burnt.. The service was okay, and the food didn't take too long. It was dead when I went in and I see why now. read more

Good is good and service is great. I asked for a bLT with a paddy and they did it no questions asked. The fries are great especially when they fill the bag with them read more

Five Guys - Vibes - Burgers Near Me - Lakeland, Florida

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I wouldn't recommend this place for 1 million reasons but here's just a few for one the menu is confusing. there are no combos have to order the fries separately I skipped out on fries because I didn't feel like owning half the company it's eight dollars for the one patty small burger and four dollars for fries and it's not even a restaurant it's takeout. Save yourself and just go to Fords. People say this place is just like "in n' out burger" but it's not even close in n' out is way better and way cheaper a whole meal there fires an coke is like 6.50. Worst eight bucks I ever spent and an even get fries or a drink. Wish I could get my money back. I guess there's aren't any good burger places in this area very disappointed. read more

Five Guys - Hand is to show scale worst 8 bucks I've spent - Burgers Near Me - Lakeland, Florida

The staff were polite and made our difficult order perfectly. I recommend this location to any and all who like a great real beef custom burger. The restaurant was clean calming with the restrooms. read more

I haven't left a review in a while. Mostly because I lost the password to my account lol! It's worth a new account to say how clean this location is! It was so impressively clean it was shocking! Everything was already gleaming and yet a worker was still polishing everything in sight! The employees were clean and put together themselves. Super friendly on top of all that! Of course the food was good, that's not a question with everything else so right is it? Great job on 10-8-2020 at 1:00pm if their managers at reading this! read more

We popped by after boating on Lake Gibson. The staff was friendly and the restaurant did a great job of keeping everything clean and safe. Even though we took it to go, they were still piping hot by the team we got home - we ordered 5 burgers and fries and all orders were perfect (we love the extra fries!). Great food as usual. read more

I gave them a 2 because the FF were ok. The burger was so bad and greasy, I had to take off the bun because it was so greasy you could squeeze out the grease from the bun. The bun was stuck to the burger and I had to run it under water to get the bun off and try to save what I could. That did not even work. The burger was of low quality I would think 73% and the rest fat because of all the large amount of gristle in the burger. I had to floss my teeth for several minutes and use a pick to even get it to were the floss could work. The burgers were so thin, You would think I just brought a McDonalds, mc double hamburger because the burger was so thin. For that fact McDonalds at least gives you a better burger without all the greasy. I would have though that this was at least a quarter pounder but no, it was as flat as a pancake and as dry as it could be. I guess all the grease and taste must have been in the bun, I had to toss away. Apple to apples save your money and buy anywhere else. For $35 plus dollars I at lease want to be able to eat the food. That was for 2 burgers and a large FF and no drinks. I make better burgers at home for a lot less. BJ had $4.19 a pound for the 88% lean ground beef, plus rolls for $4.00 and a 2 pound bag of FF for $4.00. I make quart pound burgers and can make about 8 with rolls and FF for under $20.00. For 8 burgers and FF at 5 guys it would could you about $150.00 plus. Talk about a rip off on low quality food. read more

Expensive and mediocre burgers. Not a comfortable place to dine in. Hard metal chairs.

Food is fine but I am curious if we are having a potato shortage or something. Ordered a large fry that cost $7.30!!!! But the milk shake is $5.40? When did potatoes start costing more than milk? $26 for basically a meal deal at a fast food place. Not cool! read more

Oh my goodness! The cheese was literally melting right off my burger. Sorry that I did snap a photo but the best burgers come from this place. Love the fries. Like a cherry on top. read more

We broke down on the side of the road at night on our way back from our honeymoon, we were able to crawl into the parking lot and entered into the Five Guys on North Socrum Loop Road. They were so warm and inviting, we got a soda and a burger which tasted great and they let us hang out while we figured out tow truck situation. They played upbeat music which was relaxing and comforting while we were figuring things out. There is not a better environment I could have asked for in this situation. read more

The burgers are delicious. Very beefy. A single is more than enough. Tons of yummy toppings and the mountain of fries in the small size order. You won't leave here hungry. read more

I would never stop here again. Bad diarrhea on the way back to Tampa. They must not wash hands here? Also prices are to high cheaper to eat at home. read more

Five guys is my favorite place to get a big ol' meaty and greasy burger. Nothing about it tries to be elegant or sophisticated, yet this company time after time captures the quintessential essence of the perfect American cheeseburger. Every company seems to have it's schtick; but for a fastfood chain Five Guys doesn't try to win with gimmicky frills or constantly changing menus. It beats the competition by delivering a high quality product, consistently. With that being said you will be paying more than most fast food places; sometimes I've walked away paying more than a sit-down chain. But as previously mentioned, the quality is there, and you get what you are pay for. I get the Cajun fries religiously when I go and they always use a healthy amount of spice - which is enough to deter my girlfriend who hates spicy foods from trying to steal them. They will give you wayyyyyy more fries than you need, so if you order a "little" fry expect to see fries over flowing from the container. One last thing, this food is MESSY. Make sure to load up on napkins and find a spot where you're okay with spillage. The burgers can be a bit juicy and the last thing you want is that dripping on your lap or in your car. This location, like all the locations I've been to is friendly, fast, and consistent. read more

put in an online order, was told 8-12 minutes. got there after 18 minutes and waited 10 before the workers would even look at me. then come to find out they hadn't even started on my order. waited for another 15 minutes for order to be completed. there was zero communication or care for me or other customers. all for some mid overpriced burgers. read more

Great place for home cooked burgers and fries! The portions are large so bring your appetite! The service is great and the process is quick and easy to order and sit! The staff checks on you to make sure you are good and don't need anything! Reminds me of the old diner style feel and it so comfortable to be inside read more

Really poor service and I don't give a crap about my job attitude at this location. I guess that's what you get when there's teenagers with no manager in sight. After traveling from Orlando for an hour this is not what I expected, my burgers had so much condiments on them they were inedible. Don't waist your money. McDonald's is close by. read more

Pretty good burger, but I just don't see the value. $12 for a little cheeseburger, little fries, and little drink? Ouch! Maybe one of the "regular 5 Guys" was out, because the guy that took my order was as non-excited to be doing his job as could possibly be. If I wasn't so hungry and in a hurry to get somewhere, a nice sit down full service restaurant for a little more money would've soooo much better. Oh....please fix the entry door that slams shut before it hurts someone. read more

Five Guys - Burgers Near Me - Lakeland, Florida

Five Guys = Five Stars! This location is currently in its Grand Re-opening (as of 8/1/15) after being remodeled. Apparently it looked closed from the outside, which is why Yelp is showing it as closed. Hopefully this will be corrected soon (I've reported it, hopefully others will too). The burgers & fries as always are excellent and the staff is super friendly. We stop at this location a few times a year on our way to Tampa and we have never had bad service or bad food here. :) They now serve milkshakes to which you can add BACON!!! For no extra charge!!! Yes, I said BACON!!! :) The remodeling shows in the dining area - new chairs and tables, including some high tops. The womens bathroom was redone to be a larger one unit and more handicap accessible. I'm sure the men's room was remodeled also, but no one our party needed to use it. I also appreciate that the remodel included new floors which are no longer slippery to walk on! A plus as it's raining today and water is being tracked in. The only downside to this location is that the parking lot is kinda small (ok- it IS small but there's really no room for expansion). If you turn left to park (from the entrance off the street ) and the lot is full, you will have to back out as there is no where to turn around. There is a Starbucks with a drive thru next door (if you turn right) so there can be a lot of cars and people moving in and out of the area. Just be careful and don't hurry. This location is right off of I4 so it is very easy to get to, grab a quick bite to eat, then continue on your way. :) read more

Five Guys - They have milkshakes now - and you can add BACON!! :) - Burgers Near Me - Lakeland, Florida

I love 5 guys! Great burgers and dogs, and hands-down the best fries. You must go here!

Was staying in the area, wanted to treat my Wife to 5 Guys she wasn't been and I wanted it to be special. The staff was friendly when we arrived and took our order. This is where it goes South, all the tables are dirty and the floor is messy. I gad to ask the staff to come out from behind the counter to clean up. The food is always good and consistent. The 3 stars are for the food. The place gets no stars for it being dirty. Warning the parking lot is a nightmare trying to park. read more

This 5 guys is a toilet not a clean table to be found at 6 pm $47 .00 for what was ordered floors are stickier then a porn theater no napkins in dispenser limited effort put forth by anyone here . I will be removing 5 guys from my burger choices in the future read more

A little pricey but always delicious! We still frequently go here and are never disappointed.

I've been to quite a few 5 guys resturants in the past and they are consistently good. The burgers are solid, always a bag overflowing with fries and generally fast and friendly customer service. Solid overall. The one thing I do want to point out is calorie wise, you really have to be careful here. Even though it is written all over the board (which I give 5 guys credit for), I see a lot of people come in and order the largest burger on the menu and a large fry. To put this into perspective, I ordered a Bacon Cheesburger (it's actually a double bacon cheesburger) a "Little" fry and a regular drink. After adding my toppings this meal comes out to 2030 calories. That is what the recommended calorie intake is for the average person for a full day. Unless you are an active individual, I would highly suggest that you limit yourself to a little bacon cheesburger. All that said, they make a great burger! This has been your public health service announcement. ;) read more

A convenient stop between Tampa and Orlando as long as there's parking availability. The burgers didn't take long and were delicious. I like to have mine wrapped in lettuce which adds a fresh crispness to the juicy, savory meat. This location serves it with so much lettuce I questioned whether a patty was inside before biting in. So good! read more

Five Guys - The lettuce wrap done right! - Burgers Near Me - Lakeland, Florida

Seriously! Restaurant was empty. 7 people working and was ignored. Couldn't get anyone to take my order for too long. An employee asked my name, I assume for a pick up order, but when I said I wanted to place an order he just walked away. One employee on the phone taking an order, but when she hung up she also just walked away. Finally someone came to the register, but no acknowledgement of the wait. Won't be a return costumer. Hint to employees; at least acknowledge costumers. "Hello, someone will be with you in just a moment, sorry for the wait." read more

What a rip off for bad food. I have admittedly eaten here over 20 times, mainly because it's the closest to my house. I'm not sure why they have a veggie burger since it's litterally bread with nothing in it. I felt like I was being trolled. 30$ and I'm at home cooking dinner for me and my sons. Never again. read more

First time at five guys. I ordered cheeseburger fries and Orio Milkshake. Everything was delicious. Love it. Definitely come back here again. read more

We had one cheese burger and one little burger, one regular order of fries to split, and two diet cokes. Everything tasted pretty good for a burger place. When we were ordering I didn't really look at the prices - I guess I was expecting something like everywhere else, well the bill was $26 bucks. I thought holy cow that is a lot for what little we ordered. I have had similar at other burger places for almost half that. I have paid over $100 at a good steak place, even $250 in Chicago. Its not just the money, its the fact that a couple burgers a one fry, two D-Cokes wasn't worth $26. There was hardly any people in there and it was after 5:00pm, not very busy for a dinner crowd. Also I went to get ketchup for the fries and both dispensers were empty, I let one person know and they filled it right away - since they were not busy. Overall I think they need to take a good look at the prices, almost $9.00 for a cheeseburger is not worth it. read more

Totally disgusted first time here and the place was infested w bugs. Spoke to the manager and was told nothing could be done. They kept falling on the table and my boyfriend almost ate one if I didn't see it read more

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THE QUEST FOR BURGACIOUSNESS**, CHAPTER 4 GENESIS: 1.4 1.4.1 And on the tenth DAYYYYYYyyyyYYY.... The LAWWD created 5 Guys Famous Burgers and Fries; And there were (DOUBLE) cheeseburgers. AND... the LAWWWWD bestowed tastiness and burgaciousness consignments upon the meaty morsely goodnesses of this burger to a level almost beyond comprehension. And the LAWWWWWWWwwwwWWD added a WIDE variety of optional toppings to his 5 Guys cheeseburger... and... and ... hot juicy goodness. It was made from 100% FRESH BEEF (no fillers)... and... the most tastiest fries EVER in the HISTORY of all HUMANITY AND FRENCH FRIES, PERIOD. Commandment number 1: Be burgacious* and multiply. 1.4.2 And the LAWWWD tasted the 5 guys cheeseburger; that it tasted good. DANNNNNnnnngggggGGGGG GOOD, in fact. and ... *THUD* (the sound of the LAWWWD fainting from all the juicy goodnesses, but don't worry, he woke up to finish the burger). And it was morning, and it was evening on that burgacious tenth day. DAMN, that is one TASTY burger. Ok, so there I was, driving down I-4 toward I-75 toward Sarasota from Orlando. I was falling asleep at the wheel, so rather than crash into someone, I figured it was time for some coffee. Got off at Exit 33, and there it was, right at the end of the exit ramp, Starbucks! EXCELLENT. Right next to it? Five Guy Burgers and Fries. There had been so much talk on Yelp about a branch opening in NYC, and being the um, you know, um, connoisseur of burgaciousness that I am, my interest was piqued by all the fuss. Unfortunately, I was leaving town right as it was about to open and would not be there to check it out. Alas, alack. I'd have to wait until I returned to the big city to verify the burgaciousness consignments of this burger. Imagine my surprise and delight upon seeing it RIGHT there next to Starbucks at the end of that exit ramp. One problem: I was supposed to be meeting my cohorts in Sarasota for dinner. It was after 7 and I was starving. I was also AT LEAST an hour from Sarasota, and decided to call my friends to see what the dinner arrangements were. The conversation went something like this: M: So... am I meeting you all for dinner? A: How far along are you? Are you still on I-4? M: Yup, still on I-4. Should I just get dinner on the way (hoping she'd say YES)? A: Oh, if you're still on I-4, you should definitely get dinner. M: Ah, bummer, guess we won't eat together. (NOT!) Some other time, I guess. Made my way right over to Five Guy and here's the deal: You can choose from either their regular burger (two patties) or their small burger (one patty). A wide array of toppings is available (ketchup, mayo, relish, pickles, mustard, fried onions, raw onions, sauteed mushrooms, etc). They're FREE. You can have as many as you want. Bacon is a little extra. I ordered: 1. Regular burger (with cheese) and added ketchup, fried onions, sauteed mushrooms, and tomatoes. 2. Small order of fries 3. Large coke I waited patiently and received my bag, which I then took to my car to commune in private with my burger. THIS IS A VERY SPIRITUAL EXPERIENCE FOR ME. GET OVER IT. I COMMUNED, NOW LEAVE ME ALONE. Thank you. SHEESH. Upon opening the bag and looking in, my first reaction was, "Why'd she give me TWO orders of fries?" The was nothing but fries within view. I pulled out a fry and ate. OH. MY. GOODNESS. Crispy. Hot. Steaming. Salty. Tasty. SKIN-ON french fried potatoes. KILL YOURSELF, YOU JUST WENT TO FRENCH FRY HEAVEN. Turns out, the reason there's a layer of fries on top is that after they fill the fry cup with fries and put it in your bag, they take another full scoop of fries and pour it into the bag loose. YOU GET A WHOLE MESS OF FRIES, and they are UNBELIEVABLY TASTY. The best part? WE HAVEN'T EVEN GOTTEN TO THE BURGER! Without further ado, the burger: 1. Juicy 1a.Tasty 2. Drippy 3. Fresh 3a. All of the above, plus: 4. Custom-made 4a. Burgalicious 5. Unbelievably delicious 6. Did I mention TASTY?? 7. BURGACIOUS This was a spiritually burgacious experience. I immediately called some friends to let them know. Primo fantastic Yelper Steven V. was among them. I think I made his mouth water while I was describing the experience. So fantastic was this burger that on the way back to Orlando to get our flights, I convinced my two friends to stop there and have one. They came. They ate. They wept. Burgaciousnes was had by all. *burgacious: (pron: ber-gay-shus) adjective: 1. An audacious burger. 2. A burg of the gods. 3. Ambrosia, in burger form. 4. Don't ask stupid questions. 5. Accept it and move on. 6. I'm serious. 7. Again. **burgaciousness (pron: ber-gay-shus-ness) noun (from adj): 1. The state of being burgacious. 2. GO TO 5 GUYS IMMEDIATELY. 3. DO NOT PASS GO. 4. Eat. 5. Enjoy. If burgers are the new religion, 5 guys is the Vatican. read more

You can't really go wrong with Five Guys burgers and fries. This location yields solid burgers and fresh made-to-order fries. If you want the most bang for your buck, be sure to ask for your burger 'all the way'. Also, don't pass up the Cajun fries...you won't regret it. Despite our large order, 6 burgers and 3 fries, everything was made correctly and came out in a jiffy (only took about 10 minutes tops). Parking can be tricky since it's a high traffic location (Starbucks is right next door). read more

Might have been good. Will never know, since it shares only a handful of parking with a Starbucks. There is not even a good turnaround when you get stuck in there and discover no spots. And of course this being Florida, if you do spot someone making their way to their car to leave, you can count on a 5-10 minute wait while they do who knows what with no regard for the poor, hungry occupants of the car waiting for them to leave. Do yourself a favor and go to the Wendy's down the street. Actually, I do like Five Guys, but I think the market will punish this location for not having better parking arrangements. read more