This is more of a reflection on Arby's test kitchen than anything else.
This restaurant was clean and the staff friendly and helpful. I ordered the new Buttermilk Buffalo Chicken Sandwich Combo.
The curly fries were fresh and hot. Very good.
I grew up near Buffalo NY but don't get me wrong, I am not a snob when it comes to preparing food "buffaloed". But there is more than just dunking whatever food you have in hot sauce.
Maybe it was the way it was prepared at THIS Arby's but I don't think so. The sandwich was freshly prepared and hot. But that is where anything positive about this sandwich ends. The breaded chicken breast was swimming in a very forgetful hot sauce. There was so much sauce it complete overwhelmed everything on this sandwich, including what should have been the star of the sandwich, the chicken. All you could taste was the hot sauce and quite frankly, the sauce isn't very good. Hot sauce is meant to COMPLIMENT your food, not obliterate it. The sandwich came with lettuce and some type of white sauce but honestly I cannot tell you what that sauce was because I couldn't taste it over the ocean of hot sauce. The hot sauce was borderline in terms of heat...nearly too much heat. But it was also bland taste-wise. It might be ok for you but as for me, this sandwich was a big BUST. I will never order it again.
This does not reflect on the staff or facilities, it is probably the nicest Arby's I've been to. But it terms of their menu, if this is how this sandwich truly is, it needs to be retired.....quickly. read more