Ordered my food asked for extra onions and then they gave me none. I get that they get busy. But…read morewhen they say your order back right then get the order wrong. People need a little more training and take their time to make sure they get orders correct . The people themselves are very nice and polite

I had just drove up to menu board and the drive through young lady is asking me if I am using my…read moreapp. I said yes but hold on a second. I was getting a few details from my grandkids about drinks and special orders. There was no line behind me and maybe 2 cars ahead of me. This lady is rushing me to order and I again said hold on because I had 3 young kids in car and I needed a moment. She took this personally. I completed my order then she piped up as soon as I was done and asked if she could take my order. She acted like she didn't hear me and there was no one else in line. Get a life. I don't know why we are paying her $20/hour for lousy, immature customer service. And quit badgering people while we are trying to order. I worked at McDonald's in Redding and Dave McGeorge never would've put up with that nonsense.

Covered outdoor tables. Dog friendly with a bucket of water for the pooch. Ordered two cheese…read moreburgers $16 and they were tasty! Red onion, American cheese, just the way i like it. We left very full and happy. I recommend.

Was super excited to try out this Burger joint after hearing a friend had a great experience there…read more Was greatly disappointed and rudely taken care of a gal who was extremely rude and not customer friendly at all. Further more. I accidentally cracked my soda lid and went to ask for a new one. The other two workers on shift immediately jumped in to help and were pushed away and seemed to not want to be anywhere near this gal taking orders from people. Maybe management can look into this and change my mind in the near future, but for now I Won't be going back any time soon.

I'm headed home from Washington state. This place could be called the Burrito Bambino because my…read morechicken burrito and my wife's machaca burritos were the size of two toddlers! I don't usually get beans and rice in my burrito but something just told me to get the full experience; and let me tell you, it was an experience! Perfect beans, delicious chicken and rice, perfect amounts of sour cream and cheese etc. topped with their delicious green sauce... HEAVEN! I have half the burrito left and I'll be finishing that baby tomorrow! I will definitely be back on my way to Washington

The Anderson location has fast service, it's clean, and they serve good food…read more Definitely worth a second visit.

My five-year-old granddaughter and I order on the kiosk…read more we say dine in they threw the chicken fries and the french fries in a bag forgot her orange juice did not give her her dipping sauce. They are not doing a good job Less than 1 star

Stopped here with my dad and we got food to go for our family. This place has been updated with a…read moredouble drive thru. The lady associate spoke very clearly and took our order and was patient with my dad. The Whopper cheeseburger and onion rings were very tasty. I would recommend this place to others

Great little home town restaurant with wonderful comfort food. Service was outstanding and the food…read morewas wonderful, of course we will be back, next time we are through!!

Nice service, clean inside, lots of options, food was solid. A local favorite for gathering…read moretogether!

The worker in the kitchen was very loud about complaining about our order even tho it was ice cold…read more Our tacos had to be made twice. Normally im very nice when I complain but I left the food on the counter the second time and left.

whoever wrapped this deserves a raise always quick service, we love coming here! & we love your…read morelemonade :)

EVERYONE WHO LEFT A ONE STAR REVIEW IS LYING!! Me and my grandma ordered food here and it barely…read moretook 10 minutes for our food to be made and come out, the service was fast and amazing and the vibes are awesomee plus everyone was super sweet so maybe instead of flaming on a bunch of fast food workers everyone who left a one star review should go back to McDonalds

Dear Sonic Customer Relations Team,…read more I am submitting a formal complaint regarding repeated order errors, poor customer service, and the inability to obtain a refund for items that were not prepared correctly at the Anderson, California location. Order #10003691576009 was placed through the Sonic app for pickup at the Anderson, CA location. The order was missing a medium cheese tots item totaling $4.09 plus tax. Order #1000372031168 was also placed through the app at 1:33 p.m. and included a large cheese tots with onion, totaling $5.09 plus tax. This item was incorrectly prepared with chili, which poses a serious concern as my co-worker is allergic. I arrived approximately 10-15 minutes after placing the order, checked in through the app, and selected stall #2. I waited approximately 10 minutes with no response before going to the door for assistance. No one acknowledged me, so I returned to my vehicle. The food was finally brought out about two minutes later. Both orders were taken back to work, where the errors were discovered. Attempts to contact the Anderson location by phone were unsuccessful, as the phone rang repeatedly without being answered. When I contacted Sonic customer service for app orders, I was advised that the only options available were a food replacement or a $5 Sonic gift card. Due to ongoing issues with this location, we declined both options and requested refunds for the two incorrect items totaling $9.18 plus tax. I was informed that refunds could not be issued and that the complaint would be escalated. On 12/19/25, I received a call from the manager of the Anderson location in response to the escalation. She stated she could only offer the same options previously presented and was not authorized to issue a refund. She directed me back to customer service, stating they were the only ones who could process refunds. Customer service was contacted twice more. Both calls were disconnected, and no return calls were made. A chat through the Sonic website again resulted in being told the Anderson location had to process the refund. No other resolution was offered. To date, no refund has been issued. Unfortunately, this is not an isolated experience. Within the past week, a co-worker ordered a Reese's Sonic Blast late at night and discovered the candy was only lightly sprinkled on top instead of mixed throughout. On another late-night visit, the same co-worker entered the drive-through, was told someone would assist her shortly, waited over two minutes without further response, and ultimately drove away. It is unacceptable that attempting to obtain a simple refund of $9.18 plus tax for incorrectly prepared items has required multiple calls, extensive wasted time, contradictory information, and ultimately no resolution. This is the only Sonic location in our area, and the ongoing service issues make it difficult to justify continued business. I am requesting a refund for the two incorrect items and a review of customer service and operational standards at the Anderson, CA location. I would appreciate written acknowledgment of this complaint and confirmation of how this matter will be resolved.

We stopped on our drive back home to get dinner. The service was wonderful. They were very…read morewelcoming and prepared our order quickly.

I was in a hurry to get outta Redding before the flooding got any worse, so I was heading back home…read moreto Red Bluff on the 5 and I decided I need some dinner food to go. It's rainin like a yama yama mama jamma out here, like drivin' in a carwash. It's late but I knew Panda Express here in Andersson was still open. It's located right across the parking lot of the big Walmart. Pulled in and went in. There was still decent food in the serving trays behind the counter. I ordered 2 bowls (the smallest orders) of the broccoli beef and the what they call spicy orange chicken. I think that's what it was called. I'm watching as the server filled the bowls, and I urged them on to fill it a little more. They only added a little dinky bit more. I think the serving sizes are a little on the skimpy side compared to like the little independent Chinese owned fast food place in Red Bluff, where they just stuff the box as full as it will go. I just notice this about all the Panda Expresses I've been to. I got both with the chow mien as the side. At least they take credit cards easy here and no credit card use fee. I just usually pay cash at the little mom and pop places. I get home and the food is still decently hot. The broccoli beef is just OK, but the spicy orange chicken thing was pretty tasty. The bowl orders were actually kind deep, so there was actually a decent amount of food in each. I'm just glad they were open and I guess Panda Express does have it's use. If they were just a little more generous with the portions, they'd get a higher rating, just cause other mom and pops are better with the portions for about the same price.