Great selection of services and highly trained technicians!…read moreRenovations, Upgrades, and Leak Detections

I hired Watts Pool Service to install a pool heater. The firm bid the job for $3400 but the final…read moreinvoice was $4600 and when the heater stopped working, they refused to repair it under warranty. I was overcharged initially and they refuse to warrant their work, and I cannot recommend this business.

Lone Star company runs the pool chems.. they are garbage. No chlorine, tells their staff not…read moreevacuate the pool upon vomiting kids, this is disgustingly bad. Will be complaining about this to HOA and recommending new company!

UPDATE: after spring rolling around, it was warm enough to get in the pool. Thats when we…read morediscovered the half assed "crack repair" that they did to supposedly stop the leak. It looks like a kindergarteners art project. There are also 11 clumps of plaster that were dropped on the floor of the pool! I wound up hiring a leak detection company. The leak was never where the minor cracks were. It was coming from the spa. Oh...and my new pool company....they actually showed up to clean my pool the day after the derecho storm where most everyone was without power! That's a professional company with outstanding service! Jeremiah Sharpe with Texas Pools (860) 853- 8050.

We've used them for a year and half and finally just gave up. Poor communication! If I don't go…read moreoutside to talk with them while they are cleaning my pool, they will never tell me what's going on. No calls from them!! My salt water pool was treated like a regular pool. Never added salt. We are new pool owners and really don't know what's going on. So we rely on them to help us. Nope! Had a new pool company come today after having it serviced by CBW last week and they had to add 3 bags of salt and cleaned algae off the walls. I spent almost $200 a month on a service they couldn't deliver. Don't use them!

they were ver good for several years and then when we recently had an issue with our Polaris, they…read morefailed miserably. absolutely no response to my requests Off to another service. Jessie was wonderful.

New ownership a year ago and they're absolutely horrible in every aspect. Poor cleaning services…read moreprovided and even worse customer service from the cleaning tech himself to the office response to customer calls and complaints. Majority of the neighborhood has discontinued services! Stay away!

Not what they promise. Scheduled them to replace a pump. Two missed appts. They called and said…read moretheir tech walked off the job. We went to another company and got the pump replaced. Called Pool Knights back to begin weekly service. I had the pool completley clear and ready to be serviced when they arrived. After 4 weeks of service and numerous calls about not enough chemicals I fired them. They added salt to a chlorine pool!!! WHAT! Only once out of 4 weeks did they added enough chemicals to control the algae. Last Sunday my 73 year old husband added 5 pounds of shock, (at our expense) brushed and vac pool..and this took care of what THEY WERE TO DO. I have CLOSE up pictures and video to prove EVERYTHING. After I cancelled service I called them again about a bill I got for 6 weeks of service and only performed services 4. I asked for a refund. No one will speak to us. You have my email, my cell and my husband's cell. So many ways to communicate, why do you not? Why do you bill for services not rendered? Why will you not call me back and offer a refund? Why did you send the pool cleaner out to my house after we fired you? Run from this company, they are not what they advertise!!! Buyer Beware..they bill in advance!!!

Overpriced. Spent thousands to fix a pool leak that never got resolved. Hired a new company that…read morefixed it for $100. Extremely disappointed with the service.

The service offered at the office could be much better. I called multiple times and emailed them…read moredue to a challenge in getting proper responses or someone out to view our pool for a quote. After finally getting them in for a quote, the management was hard to get a proper response on about items on the repair list. They noted the items but didn't give a solution (even upon request. It's been a month and still no response. It has been one of the experiences that I didn't appreciate. I had a better outlook of their company before interfacing with the sales team and office staff unfortunately.

Does not follow thru as promised on agreed upon services. Had an agreement worked out with this…read morecompany and they failed to hold to their end of the agreement.

Gleaming pools have been a life saver, I had hired a different pool company for the maintenance of…read moremy pool while I was living out of the country. That company utterly failed my pool went from see through to a swamp and the water level was at least 2 feet low, after seeing this through our cameras I stared calling the hired pool company for 3-4 days of no response back from the company, gleamin pools (blake) showed up. He worked day and night for over a week to get our pool back to a manageable level. We have been using gleaming pools since April 9th. Both Blake and Jacob have been perfect to work with, shows up when they are supposed to and responded when I have txt them with questions. I highly recommend Gleamin pools!

Ashmore Pools have been amazing for us. We're first time pool owners and needless to say we've…read morehave had some challenges navigating this space. They are always responsive and helpful with our salt water setup. In addition to regular cleaning, they've helped us with everything from cleaning the filters and our salt cell, to assisting with our calcium buildup and frustrating Polaris vacuum. The team at Ashmore Pools is solid as a rock!

I put in a request for pool service with Home Advisor because I was having a problem with the…read morefilter in my pool and wanted to have it checked out. The owner of Ashmore Pools literally called me within one or two minutes of me sending in the request. He was very knowledgeable and helpful. He even gave me a few options to resolve the problem over the phone but also said that he could stop by to fix it within a day or two. He just came by today and fixed the filter issue, cleaned the pool, added salt, and did a few other things. It was great service at a great price. They were also very friendly and professional. Ashmore Pools will be my pool company from now on!! I recommend 100%

We hired Primary Pools and Service to rebalance our pool that had turned green after heavy rains in…read morethe hot summer months. I was so worried we were going to have to drain and refill the pool, but Kaleb did an awesome job and was able to quickly fix our problem before it got any worse! We hired them on for monthly service (since we weren't doing the best at maintenance) and they just keep impressing me! Kaleb has kindly helped me with minor repairs and maintenance on the pool that is above and beyond what I expect from a monthly pool service. This company is great and we will definitely be keeping them around! Highly recommended!