We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

Express Pools re-plastered our concrete pool. They did everything they said they would, were…read morepunctual, and polite. the ladies in the officed were especially helpful. mostly, the quality of their work was outstanding.

Lone Star company runs the pool chems.. they are garbage. No chlorine, tells their staff not…read moreevacuate the pool upon vomiting kids, this is disgustingly bad. Will be complaining about this to HOA and recommending new company!

UPDATE: after spring rolling around, it was warm enough to get in the pool. Thats when we…read morediscovered the half assed "crack repair" that they did to supposedly stop the leak. It looks like a kindergarteners art project. There are also 11 clumps of plaster that were dropped on the floor of the pool! I wound up hiring a leak detection company. The leak was never where the minor cracks were. It was coming from the spa. Oh...and my new pool company....they actually showed up to clean my pool the day after the derecho storm where most everyone was without power! That's a professional company with outstanding service! Jeremiah Sharpe with Texas Pools (860) 853- 8050.

I've been with Poolwerx for over a year now, and I've had the best experience. When I first became…read morea pool owner, I had to learn how to take care of it properly. That's when I met Sam--he really took the time to make sure I understood exactly what to do. He also told me to call or text anytime I had questions, and he always got back to me quickly. A couple of months in, my pool heater started shutting off after just 7-8 minutes of runtime without ever reaching the set temperature. That's when I met Mike. He could have easily taken advantage of me as a new owner and recommended an expensive part, but instead, he fixed it perfectly just by cleaning the inside. It's been working flawlessly ever since. Recently, I hired them for full-time pool service, and the care and attention to detail they put into every visit far exceed my expectations. I've only ever dealt with Mike and Sam--the trust I've built with them and the consistently perfect work they've done mean I have no interest in trying any other company. While I've worked with two other pool companies in the past, I found their service and cleaning results to be somewhat mediocre, which is why I'll be staying with PoolWerx.

Over the last seven years ​I have h​a​d mor​e swimming po​ol cleaner​s than mow blow and go lawn…read moreguys. Last year I selected Sam and Michael Brown with Poolwerx Cinco Ranch. My pool has never been in this good shape. Michael ​i​s here every week at the sam​e time he tes​ts the water, sweep and vacuums the pool. Everything I have needed has been included in their premium service package. Right now I have one light that has stopped working and also my suction pool sweep has died. I don't have call someone else to fix them. Sam and Michael are on it and at a very reasonable price. Finally when they say they guarantee their service believe them. As long as I have a pool Poolwerx with service it. They truely are 5 star service.

New ownership a year ago and they're absolutely horrible in every aspect. Poor cleaning services…read moreprovided and even worse customer service from the cleaning tech himself to the office response to customer calls and complaints. Majority of the neighborhood has discontinued services! Stay away!

Not what they promise. Scheduled them to replace a pump. Two missed appts. They called and said…read moretheir tech walked off the job. We went to another company and got the pump replaced. Called Pool Knights back to begin weekly service. I had the pool completley clear and ready to be serviced when they arrived. After 4 weeks of service and numerous calls about not enough chemicals I fired them. They added salt to a chlorine pool!!! WHAT! Only once out of 4 weeks did they added enough chemicals to control the algae. Last Sunday my 73 year old husband added 5 pounds of shock, (at our expense) brushed and vac pool..and this took care of what THEY WERE TO DO. I have CLOSE up pictures and video to prove EVERYTHING. After I cancelled service I called them again about a bill I got for 6 weeks of service and only performed services 4. I asked for a refund. No one will speak to us. You have my email, my cell and my husband's cell. So many ways to communicate, why do you not? Why do you bill for services not rendered? Why will you not call me back and offer a refund? Why did you send the pool cleaner out to my house after we fired you? Run from this company, they are not what they advertise!!! Buyer Beware..they bill in advance!!!

Northwood Pool Supply has been cleaning and servicing my pool for years and had always gone above…read moreand beyond expectations. They have answered the phone on Sunday mornings too. I really appreciate all they do. I highly recommend them.

North woods is Honest and knowledgeable and does not over charge you for unnecessary servicesread more

Was losing water in the pool. Asked for leak detection service on the pool plumbing. The boss came…read moreout, saw a leak at the skimmer and suggested fixing that rather than running all the system tests for half the quoted price. Will (and did) call them out again months later when the waterfall pipes were leaking.

These men are amazing and found my pool leak that many could not find they are so good and kind…read moreand they did the repair I can't say enough about how happy I am with this fabulous Company JC's Leak Detection

my pool had a leak and since the pool had to be drained Morris was going to acid wash it. Once…read moredrained it was agreed to be replastered. First, they took the lights out of my pool and hot tub and plastered over the openings. I had to call him and he sent somebody out to fix the problem and reinstall the lights. A month later the light was floating in my pool. It took 2 months to get that fixed. It turns out my waterfall wouldn't work because of how they fixed the leak in my pool. For months Morris said he would fix it and I finally had heard enough and I hired another company to fix it. They had installed the waterfall in the first place. This started in April and its now the end of September. That's how long I waited and the cost of the repair $4,800 and when the pool was drained this time I was shown "turtle shells" where a crappy plaster job was done. I now have to take Morris to court because he won't pay for his screw ups. Less time on TikTok and more time supervising his not trustworthy employees might have helped

Morris Pools was sent for a filter cleaning job through my home warranty service. The service…read moretechnician was very polite and knowledgeable about different tips and tricks to help me keep up maintenance in between which helped out a lot and saved me a few hundred bucks on additional upkeep and repairs. They've become my regular maintenance company.

Repair leaking Jandy valve. Francisco wanted 80% upfront before he started. This is ridiculous. I…read morewill never use somebody that request such a large upfront payment.

I requested a quote and responded very quickly. Next day he was at my house cleaning my above…read moreground pool which the water had turned green. Within a few hours the water started clearing up. Very satisfied with the results.