Great customer service and extremely professional work. Couldn't ask for a better company for a…read morepool remodel or hard scape job

Chris came highly recommended by my husband's mom in Gold Canyon, Az…read more Our oleanders had busted clean through the wall of the pool. Chris had no problem with fixing this. Chris fees were more than reasonable and Chris and his staff make you feel like family. Forthcoming, trustworthy, tells it like it is! That was about 6-7 years ago. We contacted Chris again to resurface the pool deck, repair the deck drain, remove the diving board and caulk around the pool. All this work done in a timely manner, very flexible on schedule ie: weather conditions high heat temperatures, monsoons, but we finally are done with our pool. We are so grateful to Chris, office staff (very friendly), and contract staff of the repair also knowledgeable. They truly understand everything there is to know about a Pool! We can't thank you enough for your professionalism, kind, honest hard work! Thank you!

From start to finish, The owner was on it from the first…read moreTime I called and came out ! Very reliable and understood my Concerns on top he made sure to take the initiative to give me more information about pool and got my pool from green to blue! Provided me more information that I did not know about my pool. Even fix a year long issue I have had!

Friendly, reliable and professional. Never any problems with…read moremy service or any help I need with my pool and equipment. Travis is always responsive and helpful.

I have been nothing but pleased with my service from Carter's. After switching three times and…read moretrying to do it myself, I was finally given Travis' number. He is on time. Prompt. Helpful. Honest. And good to my dogs! I cannot recommend this company enough (and have many, many times.)

Hired Jason, owner, to drain my pool after 4 years and clean the tile. He did a good job and his…read morerepair tech, Chris, also did a good job with a couple of repairs. His weekly pool guy, Drew, is horrible and after 6 weeks, did not clean the salt cell or balance the chemicals. I went to another company that provides great all around service.

From start to finish, this contractor was a pleasure to work with. I met with Antero for the…read moreproposal. We discussed the project: pricing and estimated completion date. The pricing was very fair, the work completed on schedule and as agreed. As a matter of fact, I actually added 3 additional elements, each of which were done to my complete satisfaction. I have additional work that will be completed later this week. I highly recommend this contractor.

I ultimately decided to find a different pool service after several issues with communication and…read moremaintenance. Over several months, I closely monitored my pool's filter pressure and water quality. On multiple occasions, I had to notify the owner when the filter pressure became excessively high, resulting in cloudy water and reduced circulation. In one instance, I backwashed the filter myself after documenting a 25 PSI reading, reducing it to 15 PSI. On another occasion, I notified the owner that the pressure had reached 21 PSI, and he came out the following day to backwash the system. I also noticed instances where the filter pressures documented in the emailed service reports did not match what I found when I inspected the pool the following day. Those discrepancies prompted me to contact the owner to better understand why my observations differed from what had been reported in the service records. The final issue occurred after a service visit when the emailed report stated the backwash valve would not turn and recommended replacement. When I inspected the equipment later that day, I found the backwash handle detached from the valve housing and immediately sent the owner photos and messages asking about the discrepancy between the service report and what I found. I never received a response to those messages. When I called the following day to discuss the situation, the conversation ended with the owner discontinuing service. I understand that pool equipment can fail over time, and I wasn't expecting perfection. What disappointed me most was the lack of communication when I raised legitimate concerns backed by photos and observations. I was simply looking for an explanation of the discrepancies and an opportunity to resolve the issues professionally, but instead my concerns went unanswered and our service relationship ended.

Justin is very professional and knowledgeable pertaining to anything in the pool industry. It's…read morereally nice to know a company has your best interest in mind and respects your property like it's theirs. He is friendly with our entire family and our pets. They are truly "The Good Pool Company!"

We have used Crazy Larry's Pool Service & Repair for our home, and a rental property for at least 3…read moreyears. They are competitively priced and exceptionally consistent in their care for our pool and equipment. I see the same person at my home weekly and they have the same routine. The pool and the equipment have been taken care of as if it is their own. We have had a couple of challenges with the pool equipment through the years and Larry makes sure that his team is responsive and comes to the property himself if needed. We have found that all fixes are very reasonably priced and the work done expeditiously, we have never had to call them back about work completed. He answers all of our questions and responds to all forms of communication quickly. Larry and his team are keepers! Thank you so much!!!

We needed to replace our sand filter fast. Most other companies said they would only do it if we…read moreconverted to cartridge filters which we didn't want to do. I literally called 8 pool companies. Three of them didn't even bother to return my call. Larry not only completed the job quickly but at a great price as well. I will definitely use him again!

Sharper Image Pools literally saved our backyard! After our previous contractor went bankrupt and…read morewalked away with our money--leaving us with a massive concrete hole--we were referred to Chad and Lynde. It was the best thing that could have happened to us. They were incredibly knowledgeable, hands-on, and personable from day one. They even redesigned parts of our original plan to make the layout much better for our space. Chad and Lynde were always available to answer questions and went out of their way to negotiate the best prices with suppliers to help ease our financial burden. Thanks to their decades of industry experience, the process was seamless. They are the only reason we have a finished pool today. They are the best of the best, and we are endlessly grateful for their help when we needed it most!

An Unforgettable Experience with Lynde and Chad - Our Pool Dream Come True!…read more Working with Lynde and Chad was an absolute blessing. After the difficult and disappointing experience we had with our former contractor, we honestly weren't sure what to expect when we decided to move forward with completing our pool. The difference between that former contractor and Lynde and Chad was truly like night and day. From the moment Lynde got involved, everything changed. She was professional, kind, communicative, and genuinely invested in helping us turn a frustrating situation into something beautiful. Lynde kept us updated consistently through both emails and text messages, making sure we always knew where things stood, what was being worked on, and if any challenges came up. She explained everything with honesty, patience, and clarity, which gave us total peace of mind throughout the process. What stood out most was her ability to combine professionalism with compassion. She understood how much this project meant to us, and it was clear she cared about the outcome as much as we did. Even when unexpected issues arose, Lynde and Chad handled them with such integrity and transparency that we never felt left in the dark or worried. That kind of dedication is rare and something we'll always be grateful for. The quality of the work speaks for itself, our backyard has been completely transformed. What was once a source of stress and disappointment is now a space of joy, pride, and beauty. Every time we step outside, we're reminded of how much effort, skill, and heart went into bringing our vision to life. The pool is absolutely stunning, and it's become our favorite part of the house. Lynde and Chad took a project that had been mismanaged, delayed, and left in poor condition by a previous contractor and turned it into something exceptional. They not only corrected what had been done wrong but elevated the entire design with their expertise and eye for detail. It's hard to put into words how relieved and thankful we are to have had them come in when they did. Communication is one of the areas where Lynde truly shines. She never left a question unanswered or a concern unaddressed. Her updates were timely, her tone was always professional yet warm, and she kept us informed every single step of the way. Whether it was scheduling, material updates, equipment questions, or simply checking in to ensure we were comfortable with the progress, she was there. Even more remarkable is that throughout the entire project, both Lynde and Chad were dealing with unimaginable personal loss, the passing of their fathers. Despite that, they continued to show up with grace, compassion, and commitment. It's a testament to their character and the kind of people they are: hardworking, ethical, and full of heart. Today, we can confidently say that choosing Sharper Image Pools was one of the best decisions we could have made. Lynde and Chad didn't just finish our pool, they restored our faith in good people and in what true professionalism looks like. Our backyard now feels like a peaceful retreat, and every detail reflects the care they poured into their work. If you're looking for a company that truly stands behind its word, values communication, and delivers beyond expectations, look no further than Lynde and Chad. They are an incredible team who will treat your project as if it were their own. We couldn't be happier with the results and with our entire experience. Lynde and Chad will forever have our gratitude, not only for their exceptional work but for their kindness, honesty, and humanity along the way. To anyone reading this and wondering whether to trust them with your project: do it. You won't find a more genuine, dependable, and talented team. They turned what was once a nightmare into one of the most beautiful parts of our home, and we'll always be thankful for that. Thank you again, Lynde and Chad for everything you've done for us, and for the heart you put into your work. You've made our backyard dreams come true!

Josh is the best pool cleaner we had in a while! The price…read moreis fare and all chemicals included! Very friendly and reliable and giives conformation text! In the past I wouldn't even know if anyone came because I work a lot. But with his text messages I feel more reassured our pool is being taken care of. He also send a photo along I couldn't be more happier.

I cannot recommend Porter Pools enough. We have had a really tough time trying to control algae and…read morekeep the pool clean ourselves. Our pool has looked clean, sparkly, and gorgeous since Joshua has taken over the maintenance and chemicals. Algae is no longer a problem. They are very reasonably priced and do a wonderful job. Joshua has gone above and beyond with his services and he really cares about the work he does.