Very happy with Wolff. My heater stopped working overnight. Called Wolff before 8:00 and left…read moremessage. Within 30 minutes I got a call back. They came out early afternoon. Not only did they fix the heater they gave me a quick troubleshoot lesson. Will definitely call them again if my HVAC has issues.

Our water heater was over 10 years old and it started cycling heat on most of the time. Based on…read morepositive reviews, we called Joe, of Wolff Heating Cooling and Plumbing to replace it. First, he said he needed to make sure we didn't have a leak. Well...we had a slab leak. He referred us to a fantastic plumber (Eddy Ks Plumbing and Heating) that fixes leaks under slabs and he did a phenomenal job. We still wanted to replace the water heater so Joe was patient while all the excavation, repair, and restoration work was done. Joe did a great job replacing our water heater and even built a new stand/table for it. We were billed what we were quoted and he showed up on time and was very professional. We will definitely call him for any future heating, cooling or plumbing needs.

We have been using them a few years now and have a great experience each time. I called to schedule…read moreand they were able to get someone to my house the next day. Josh was our tech and he was knowledgeable and friendly and show up earlier than expected. Great communication and customer service.

Shawn came out when my septic alarm went off and quickly diagnosed and solved the problem. Rio…read moreGrande Septic had put in a new pump last year and everything today was covered by warranty. I had a great experience.

The HVAC unit on my small commercial building needed to be replaced so I called 3 companies to get…read morean estimate for a new unit. I chose to deal only with companies who would provide a free estimate. I arranged for an estimate from Western Mechanical and was told nothing about a fee, or I wouldn't have had them come out. It took over a week to get an appointment. Then on the appointed day, the tech called looking for my location in Rio Rancho where he was sent by their dispatch, even though my building is in downtown Albuquerque. It was another week before they rescheduled at the correct location, and when they did, instead of the requested estimate the tech did a hasty unauthorized repair on my unit and charged me $198.49. Since no fees or repairs were authorized, I made multiple calls to Western to question the charge but could not get past the receptionist to talk to anyone and was put on endless holds. Only after receiving a threat to be sent to collections, was I finally able to speak to accounts payable. They claimed they had informed me of the fee in advance, which is completely untrue as I would not have agreed to it, and were unwilling to budge on the charge which I never authorized. If you choose to work with Western Mechanical, beware of hidden fees and be sure to get all costs in writing up front.

Always timely even in the super busy season. And if something occurs and a followup is needed,…read moreit'll get scheduled in a pretty timely manner. Have used them for various plumbing and HVAC needs for several years. A neighbor recommended Western Mechanical.

I use Motherroad for every plumbing and HVAC question ive had since Ive owned a home. Honest work,…read morefair pricing, and impeccable customer service really tie everything together. Easy to book, punctual technicians, no wild time window of 8 hours to sit around and wait. These guys take care of their clients I forgot to mention that they take rigorous documentation of the work they did, as well as doing the job right. No shortcuts ever seen, they give honest assessments of certain situations as well. Highly recommend

Don't even bother calling for an estimate. They will not send you one back. I have called 4 times…read more Waiting almost 4 weeks to hear back. I keep getting excuses. Customer service sucks. ZERO stars Mike S Rio Rancho

Our water heater ceased operating over the weekend. I called first thing Monday morning and…read moreCharles was at our home by the afternoon. He identified the problem and within an hour we had hot water again. Also compliment Ashley who asked for the make/model number and year of the heater to ensure Charles would be prepared with any potential parts to replace. Pleased with the prompt service and reasonable charge.

We had a leak in the water discharge pvc pipe on our furnace. The repairman came and gave us an…read moreestimate of 1 hrs work for $170. We said OK, go ahead and start. He had to go to Lowe's to get parts and returned to fix the leak. He fixed the leak and gave us a bill of $272 ??? The bill had 1.5 hrs of work because of the travel time which, of course, was not included in the original estimate. That's called bait and switch. Not a good practice for your company.

Donner plumbing installed a new furnace and air conditioning unit for me. I couldn't be happier…read more My home is a perfect temperature all year around. Their clean up was great too!

I received a referral that this was a highly recommended plumbing company who could handle a…read moreturnkey job to cut into a bathroom wall and repair/replace whatever part(s) were leaking into the adjoining bedroom. As you can imagine this is a pretty scary situation because until the wall is opened you don't know what's on the other side and more importantly how much it's going to cost to correct the problem. I am so glad that I heeded the referral because we couldn't be happier with the quality of the service and the cost. Huge kudos to Donner and in particular the plumber who they sent, Anthony S. He was absolutely amazing. He was kind, friendly, professional, knowledgeable, extremely polite and outstanding at his craft. He showed up on time, explained every step of the process, and cleaned up the area where he worked when he finished the repair. Thank you so much Anthony S and Donner Plumbing!

Exceptional work and customer service! My heater went off completely in the middle of the night…read moreentering into a weekend, so my house pretty much had no heat over the night. It was 42 degree at night and even my dogs who rarely complained kept shaking to keep themselves warm and we all cozied up with huge blankets in the bed..because the temperature dropped so low. In a meantime, I reached out to BakerHouse Service late Friday night letting them know about the issue that my minisplits had. To be honest, I wasn't expecting to get anything fixed by Monday since it was already weekends...but I was really surprised that the following Saturday morning Danial did reach out to me and let me know he could actually stop by on Saturday! I was very grateful that Danial and team was able to diagnose the issues with my minisplits quick! Not only that, they were able to remedy the issue on the spot within that visit,..so I was really thankful the heat was back in the house in no time! What I appreciated was Danial's knowledge about HVAC system. He did seem to know how to approach solving HVAC issues methodothically...and even I learned a few smaller things about my minisplit system from just his visit. If I had any issues with HVAC system, I would certainly recommend and use his services again. They are highly responsive, knowledgeable and trustworthy and are priced reasonably. Thank you for saving me from the heater issue once again! Really appreciated and super grateful for your help.

BakerHouse Service Co…read more We contacted Daniel at BakerHouse Service Co for A/C servicing Jan 21, and Daniel scheduled us for next day, Feb 22. We have been here 6 years and the house is 18 years. We've never had our A/C, furnaces, and fireplaces checked so we were doing preventative maintenance and ensuring our systems are not producing carbon monoxide. Daniel got on our roof and checked both A/C units. We had a broken switch, broken contact, and 3 capacitors that were below spec. Replaced with new parts and both units working properly. We also requested to check both of our furnaces. No carbon monoxide and again capacitors below spec, replaced and both units working properly. Daniel checked both gas fireplaces, no carbon monoxide and he showed us on how to turn them both on. Lastly Daniel drained our water heater. We are very pleased with Daniel's work. We are greatly relieved that our major HVAC systems, fireplaces, and water heater are all working great and we are grateful we now have an honest and very capable HVAC systems contractor we can rely on. Regardless of the season we are prepared. Thank you, Cynthia & Bob

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

Fixed my water heater and my ac wiring in under an hour. He came same day and was polite and talked…read moreme through everything he did in care I needed to do it again.