I recently had a Puronics IGen C water softener and micromax 8500 under-sink reverse osmosis system installed by Micropure, and I'm extremely pleased with the entire experience. The process was professional from start to finish, with great punctuality, honesty, and transparency. Albuquerque city water is generally okay, but it does contain noticeable levels of chlorine and calcium which can lead to a weird taste and a different feel (not acceptable IMO). Since installation, our water has improved dramatically. My family is now enjoying softer, cleaner, and overall better-tasting water. I refuse to drink any other water that isn't from my house. That alone made the upgrade well worth it. The value for the service and system provided was next to none. It's a great investment for your home and family's health. Mike and Veronica were my main points of contact, and both were outstanding. Mike is an upstanding gentleman--very kind, informative, and patient. He took the time to explain everything clearly and made sure I was comfortable with the system and how it works. He also did a very clean install! Veronica handled scheduling and coordination and was extremely responsive, providing multiple date and time options to fit my schedule. I highly recommend Micropure for anyone considering water treatment solutions. Mike and his team will be sure to provide you with multiple options for your needs, great service, great value, and top-tier hospitality! read more

MicroPure Water Systems - Water softener/filter combo - Water Purification Services Near Me - Albuquerque, New Mexico

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Before writing this review, we weren't sure which water conditioning company to choose since we were new to the area. We asked around and were recommended MicroPure by multiple people--including our home builder and our contractor--and we're so glad we took their advice. We chose MicroPure for our new home and couldn't be happier with our decision. We purchased the Puronics Hydronex i-Gen Chlorostatic Softening & Filtration System along with the Micromax 8500 Reverse Osmosis System, complete with a custom faucet, leak sensor, and silicone spill mat. When we first reached out for a quote, we had no idea how generous Michael would be with his time. He was incredibly patient, answered every one of our questions, and never made us feel rushed. We were originally considering installing a DIY water softener and filtration system, but after learning more about MicroPure's products, pricing, and the exceptional customer service that comes with the system, we realized it was well worth the investment. Michael is extremely knowledgeable and took the time to help us understand our options so we could make the best decision for our home. Our installation was completed by licensed master plumber Darrin Putman, whose attention to detail and craftsmanship were outstanding. Everything was installed professionally, neatly, and with great care. As first-time homeowners, investing in water quality was an important decision, and we truly feel we made the right choice. We know this is an investment we'll appreciate for years to come. We highly recommend Michael, Darrin, and the entire MicroPure team! read more

MicroPure Water Systems - Puronics Hydronex i-Gen Chlorostatic Softening & Filtration System - Water Purification Services Near Me - Albuquerque, New Mexico

My experience in working with Micropure was nothing less than stellar. Their professionalism showed from the moment I called to schedule an appointment to get an estimate. Mike came out to our home, assessed our needs and tailored the information to what we were interested in knowing about the system. He presented us with a few different options that would work for our needs and explained the pros and cons of each and was transparent with not only the upfront cost of the system but also with the maintenance costs in the years after. The installation went well. It took a few hours during which both Mike and the gentleman accompanying him communicated what was happening. I was equally impressed with the quality of the installation and how tidy they left the area. You would have never known the installation happened that day. There's nothing I dislike more than cleaning up debris after someone repairs something. It is evident that Mike truly cares about his customers and about the quality of his work and product. If you want to work with a company who is honest, is attuned to your needs, and is willing to go above and beyond then give Micropure a call. read more

MicroPure Water Systems - Puronics Water Softener - Water Purification Services Near Me - Albuquerque, New Mexico

The upside of living in a dry climate: no humidity. The downside: where do I begin. Your skin, hair, nails; your appliances, shower doors, clothes. Hard water, the best buddy of dry air, impacts everything it touches. When Mike Duran of MicroPure visited for a consultation, he told me hardness was ranked on a ten point scale, and as he tested a sample of our kitchen tap water, we saw where our supply ranked: tenth. "Here in New Mexico, though, the scale's actually higher. When I tested the water in my home, we were at thirteen," he said. If you're going to drop several thousand on just one improvement to your home, I urge you to seriously consider a water softener, and this company. Unlike a previous investment we made in solar, Mike finished the installation by telling me this would be the beginning of a long relationship. While our equipment would rarely require maintenance, there would be times down the line where he or someone from his company would need to visit. Look, I cannot express how critical that final conversation was for my peace of mind. If something broke, they'd come fix it. What we've experienced since the installation has been life altering, in such beautiful ways. Our water tastes pretty good, even a little sweet. My knuckles, elbows, the bottoms of my toes, they don't crack anymore. We no longer need fabric softener. While I'll be replacing the glass shower doors, I'll know that the new ones won't turn white over the years. Just an FYI, we're adding potassium to our system, it costs about $20 a month and makes all of our house plants happy, bonus. Oh, and one other thing: my wife calls the water system "The WALL-E in the garage." Couldn't agree more, it's... cute. read more

MicroPure Water Systems - The WALL-E in the garage - Water Purification Services Near Me - Albuquerque, New Mexico

We were concerned about the quality of the water in Rio Rancho, New Mexico, before we ever moved here, but we didn't know what to do about it, other than install a water softener. The house we purchased had a functioning water softener, so we just continued to reply on it and tried not to think about the quality of the water we were putting into our bodies. The house water softener was old, and eventually completely ceased to function, so we began contacting plumbers to discuss modern water softeners and get a bid on replacement of our broken one. Each person we contacted gave us similar bids and explained how a modern softener works. However, when I asked about installing a system that would also remove the arsenic in the drinking water, each one said he would "check into it and get back" to us--which never happened. We made follow up calls to ask for more information, and were again told we would receive a call back--but we never did. At that point, I consulted Yelp and discovered outstanding reviews of Micro Pure and Mike Duran, the owner. The reviews were almost unbelievably good, and I called immediately. Despite the upcoming Thanksgiving holiday, I was given an appointment in about two weeks and promised that if any spot opened up before my assigned appointment, we would be called. We were lucky and Mike had a spot for us several days early. He was prompt, professional, friendly, and extremely knowledgeable. Mike answered every question we asked thoroughly and explained the system. Then, it was time for me to ask the last question: "What about removing the arsenic in the water?" Immediately, Mike explained what had to be done to remove arsenic and showed us pictures of the system it would take to do it. He also showed us independent test results on that system certifying the removal of the arsenic and pointed out that it isn't easy to do and how much it mattered that the test results were independently done. We were sold: Micro Pure had the system we were looking for and it was clear Mike knew how to install it and was a man who would do what he said he would do--something we had not found in our consultations with other companies. We said we were impressed and wanted to know what would have to be done to get the system installed. Mike gave us a date less than a week away for the work to be completed and then said he wanted to inspect our current plumbing so he could see what would actually need to be done to have a system functioning as it should be: he inspected our plumbing coming into the house, the plumbing to the hot water heater, the plumbing to the refrigerator, and the plumbing under the sink. Then he gave us a price for the complete installation. When he came to install the system, he was actually early and finished in less time than he had told us it might take. For our system, it was necessary to drill through the kitchen granite, and he did a perfect job. He installed everything himself, cleaned up everything, and left us with directions for checking the system to make sure it wasn't leaking before we went to bed and again first thing in the morning so that we could call him immediately if any problem had developed. He didn't expect us to have a problem, and we didn't, but he left us with a plan of action if any problem did occur. I honestly can't think of anything that could possibly have gone better or any person who could be nicer and more professional to deal with. If you want a truly excellent water purification system and a flawless installation, call Mike Duran at Micro Pure. read more

If you are looking for a quality water softening system, let me save you the time and trouble of getting estimates. Just go with MicroPure. There is no other company that gives you the options, education, great prices, and amazing service that Mike at MicroPure does. Believe me, we went the multiple estimate route. Mike is the best. We have had all sorts of upgrades and renovations to our house since moving here, and I have never been as pleased as the treatment and deal we got on the water softener we got. Fun plus, the softener they put in is so cool looking. I never thought I'd say that about a water softener, but here is am. Lol. Call MicroPure, you will not be sorry. read more

We recently had a new water softener installed by MicroPure. We knew our prior softener was not a good one that would eventually need to be replaced. It basically imploded causing gel from inside to clog faucets & washing machine. Mike knew exactly what the cause was as soon as he saw the clog. Mike is very professional and really knows the industry well. He recommends what is best based on the customer needs. We are very happy with the system and the service we received. He also followed up a couple weeks later to see if we had any questions. We highly recommend. read more

MicroPure is fantastic. Mike did a complete analysis of our water quality issues and offered a great solution at a fair price. The quality of MicroPure's work and the equipment they provide is exceptional. I had spoken with a few other water companies, but I'm glad I found Mike and that we decided to go this route. I highly recommend MicroPure. The difference in our water quality is amazing! read more

I love my water softener and Mike and Isaac at Micropure Water Systems! I bought my water softener in December 2019 because I wanted to replace my cheap water softener with one that used less water and I wanted a softener that was attached to a local company so I could get it serviced and have peace of mind. With Micropure, I got way more than I expected. One of the many benefits of this system is that the bin for the pellets is low so it's easier for me to add them without hurting my shoulders. This month (November 2020) I noticed that a small amount of water had run down the side so I called Micropure and told them about it. Isaac came out right away and fixed the leak and the best thing is that the whole thing was free! It was covered by the warranty. I felt very comfortable with Isaac because he explained everything to me. He wore a mask and that's important to me with COVID rates out of control. I definitely recommend Micropure. read more

MicroPure Water Systems - Water Purification Services Near Me - Albuquerque, New Mexico

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Really happy with the work and the quality of the water. It is delicious! They had great pricing - running a promotion at the time, so that worked out well too. There was a small accident during the crew install that damaged our dishwasher and caused it not to turn on. Mike (the owner) totally took care of it by first attempting to find a repair person, but upon learning that nobody was available for at least a week...actually bought us a new dishwasher. He was super professional and very zen about the whole experience, which I deeply appreciate. read more

I have a 3000 s.f. house with very hard water. I had all of the major players come out to the house for an estimate (this seems to be the business model for the higher end water softeners) and I really appreciated the muted sales pitch and technical analysis this company provided compared to others. Additionally, the company is locally owned an operated which really set them apart from the others. Also, I appreciated that this softener includes a water filter in addition to a higher quality resin. After giving them a small deposit they were able to install my new unit (using a master plumber) within 3-4 days of my initial consultation. In addition to the salesman, the owner showed up as well as the plumber and all were very thorough in explaining how to care for the system and very patient in answering all of my questions. I highly recommend this company if you decide to go with a higher end softener for your home. read more

Fast and easy to schedule. Appreciate Saturday appointments and arrived on time. Easy to get a hold of for any questions. Thank you!!

I got great service from Micropure for my home purification system. It was leaking under my sink, and their tech came out, found the leak, and offered me a replacement that was less than half half the price of what I was quoted by another company. Highly recommend!!! read more