My experience in working with Micropure was nothing less than stellar. Their professionalism showed…read morefrom the moment I called to schedule an appointment to get an estimate. Mike came out to our home, assessed our needs and tailored the information to what we were interested in knowing about the system. He presented us with a few different options that would work for our needs and explained the pros and cons of each and was transparent with not only the upfront cost of the system but also with the maintenance costs in the years after. The installation went well. It took a few hours during which both Mike and the gentleman accompanying him communicated what was happening. I was equally impressed with the quality of the installation and how tidy they left the area. You would have never known the installation happened that day. There's nothing I dislike more than cleaning up debris after someone repairs something. It is evident that Mike truly cares about his customers and about the quality of his work and product. If you want to work with a company who is honest, is attuned to your needs, and is willing to go above and beyond then give Micropure a call.

We were concerned about the quality of the water in Rio Rancho, New Mexico, before we ever moved…read morehere, but we didn't know what to do about it, other than install a water softener. The house we purchased had a functioning water softener, so we just continued to reply on it and tried not to think about the quality of the water we were putting into our bodies. The house water softener was old, and eventually completely ceased to function, so we began contacting plumbers to discuss modern water softeners and get a bid on replacement of our broken one. Each person we contacted gave us similar bids and explained how a modern softener works. However, when I asked about installing a system that would also remove the arsenic in the drinking water, each one said he would "check into it and get back" to us--which never happened. We made follow up calls to ask for more information, and were again told we would receive a call back--but we never did. At that point, I consulted Yelp and discovered outstanding reviews of Micro Pure and Mike Duran, the owner. The reviews were almost unbelievably good, and I called immediately. Despite the upcoming Thanksgiving holiday, I was given an appointment in about two weeks and promised that if any spot opened up before my assigned appointment, we would be called. We were lucky and Mike had a spot for us several days early. He was prompt, professional, friendly, and extremely knowledgeable. Mike answered every question we asked thoroughly and explained the system. Then, it was time for me to ask the last question: "What about removing the arsenic in the water?" Immediately, Mike explained what had to be done to remove arsenic and showed us pictures of the system it would take to do it. He also showed us independent test results on that system certifying the removal of the arsenic and pointed out that it isn't easy to do and how much it mattered that the test results were independently done. We were sold: Micro Pure had the system we were looking for and it was clear Mike knew how to install it and was a man who would do what he said he would do--something we had not found in our consultations with other companies. We said we were impressed and wanted to know what would have to be done to get the system installed. Mike gave us a date less than a week away for the work to be completed and then said he wanted to inspect our current plumbing so he could see what would actually need to be done to have a system functioning as it should be: he inspected our plumbing coming into the house, the plumbing to the hot water heater, the plumbing to the refrigerator, and the plumbing under the sink. Then he gave us a price for the complete installation. When he came to install the system, he was actually early and finished in less time than he had told us it might take. For our system, it was necessary to drill through the kitchen granite, and he did a perfect job. He installed everything himself, cleaned up everything, and left us with directions for checking the system to make sure it wasn't leaking before we went to bed and again first thing in the morning so that we could call him immediately if any problem had developed. He didn't expect us to have a problem, and we didn't, but he left us with a plan of action if any problem did occur. I honestly can't think of anything that could possibly have gone better or any person who could be nicer and more professional to deal with. If you want a truly excellent water purification system and a flawless installation, call Mike Duran at Micro Pure.

Today Sergio and Robby from SODECO came out to service our water filtration system. They prompt on…read morearrival, courteous and most of all took time and explained the process of adjusting the system. Exceptional service!

Had to replace a 20 year old water softener. After talking with several companies, Sodeco offered…read morethe best solution, which included a whole house filter. Installation was flawless, and regular changes of the filter show the filter was definitely needed. I still get the replacements here rather than online, because they have knowledgeable people who can answer my questions.

I have had my system for 11 years now and absolutely love it. Eco water is very customer friendly…read moreand able to always answer all of my questions now the only problem is that I cannot drink any other water from a restaurant, friends house, etc.. lol thank you Eco water. also thank you Erica for all the help you provided me. I really appreciate it.

Hello Friends I just got off the a phone with a "Richard" from Universal Water Systems. I was…read morequestioning why they took advantage of an 85 year old lady and sold her a low grade water system that she really didn't need. He would not give me very much information even though I am her Son. They seem to have charged her Double and financed her for 10 years at $100+ a month. I wanted to make it right thru this Company but they seem not to care. I want Yelpers to know of this Company and please watch out for your Parents who fall victim to pushy salesman.

Samara has been extremely patient and helpful in providing instructions on how to restart our…read moresystem after being away for several months. She even stayed on the phone while I accessed the reset button to get the RO system up and running. Great customer service - always with a smile and friendly voice. Her patience and support is greatly appreciated as we are learning about our new water system installed last year. We love the water!

They come out and do a 2 hour presentation and give you lots of information about their business…read more As an incentive they offer you a $20 dollar voucher for HOME DEPOT. DON'T be fooled!!! The agent doesnt bring the voucher, they have you call the main office to get it and they NEVER send it. If they cant keep their word on a simple voucher getting any help with their product is MORE than likely going to be an issue.

These people are 5-Star. They upgraded my unit at no cost after they got new ones in stock with…read morefeatures I wanted. Later, we had problems with leaking and Mike came out at 9:30 on a Saturday night to take care of it! We have received excellent customer service every step of the way with them, and we love our unit.

From the owner: "Perfecting the Water for Your Life."…read more EcoWater is the largest manufacturer of water treatment systems in the world; and since 1990, Universal Water Systems has satisfied over 10,000 New Mexico residents with great tasting, conditioned water. At Universal Water Systems, our reputation for quality products and service has resulted in repeat business and countless referrals.Our business to business division, AquaSense, offers BottleLESS water coolers.With a BottleLESS cooler there are no more hassles lugging heavy jugs, closets full of 5-gallon bottles, or worries about drinking from a cooler that hasn't been disinfected in months.Our focus is to bring businesses quality water at a fraction of the cost of bottled water. Our BottleLESS Water Coolers are the most innovative systems on the market.Universal Water Systems and AquaSense will take care of everything! From easy, hassle-free installation to our top-quality ongoing service, we are here to ensure you enjoy the finest in drinking water for your home or office! Call us today!

Great customer service awesome water. The owner is a good man and hard working entrepreneur.read more

I wish they would fully drain the water after they "rinse" the bottles before…read morefilling......otherwise this is a good source for water.

Water quality is horrible! Theres been an aftertaste I thought was from my dispenser. Went in and…read morepurchased the bottled water in their store. Unfortunately it has the same awful aftertaste. Will not be getting water here any longer!

Great water, excellent customer service! they bring the…read morewater to my car and are super helpful and friendly. No more hit or miss water machines for me!

I had a Culligan softener installed in 2014. It had to go outside the house because of where the…read morewater main is located. Every month the tank would be replaced. I wanted to put a softener in the garage so I could maintain it. I called Culligan got a quote and then got the call that they will not run plumbing through the attic. I called to cancel my monthly service and specifically asked to have the plumbing they installed removed because I knew the bypass valve was old and had not closed or opened completely in a while and I knew it would leak when the tank was removed permanently. I called to confirm the tank removal for July 15, 2025 and to confirm the removal of the plumbing they installed. Then I was told it would cost $250 to remove what they had installed. The tank was removed on July 15th and the bypass valve started leaking quite fast immediately. It leaked for 2 days until the new system was installed. I spent over $5000 over the 11 years to have them change the tank monthly and they couldn't even remove a bad valve after removing the tank. I would NOT recommend them to install anything because they would not fix the problem they created.

We bought the system from them. I can say the equipment works well. That said, they have the…read moreworst customer service I have ever experienced from a company. We signed up for a promotion where you don't need to make any payments or interest for 12 months. After that you need to pay it off or pay an insane amount of interest. So we are ok with that as we planned to pay it off in a few months. So 30 days in we received a monthly bill with interest from a company they sold the contract to. When we called them and talked to the owner he said just do not pay attention to the bills. He would fix it. Then the second bill came with interest. No call back from the owner this time. It appears to be some kind of scam. Now that said we signed up for their maintenance contract which includes filter and salt maintenance. The salt ran out and no one has come. I called them and they set up an appointment to do the salt. He never showed. I called their office and they apologized and said he got hung up on another job but he would come right after he finished. He never came and now it has been over a week and now one has showed up or called to reschedule. I just got off the phone and have another schedule for tomorrow. I would highly recommend that if you are interested in water filtration and or softening do not use this company.

Bryan went way above and beyond to help me salvage my house sale after the buyers tested for radon…read moreand found moderate levels (Albuquerque). Retesting still showed elevated levels, so we had another company fix our in-ground ducting, but Bryan had to retest (at his expense) multiple times and perform a few other repairs to finally get the radon levels down to an acceptable level. If he had not worked closely with me and the buyers, I don't think this sale would have gone through. Very grateful for him and his team!

Brian and his team did a great job installing the system, efficiently painting it to match the…read morehouse retesting to show that the numbers were lower and that the system was effective. Couldn't ask for an easier better experience.