We worked with Brandon to build our diving pool/spa/fire pit. Brandon is a great guy and knows how…read moreto build pools in Idaho. I am from Arizona and had a ton of questions for him since I am generally familiar with pools. He took the time to explain the differences of building a pool in Idaho, including why certain materials don't work in Idaho due to the climate difference. Because Brandon had worked with our builder previously, they put him on their schedule so the project could be completed before our home was finished. Every step of the way we worked with Brandon on adjustments and he was great at coming up with design suggestions both up front and along the way as needed. On one instance, we came to him asking about adding a return line for a water slide. This was right before they were going to fill in all the trenches, but he jumped on this change with zero push back and even adjusted the concrete footprint to accommodate the change. On another instance, Brandon let us know that the length of the pool was just a foot shorter (not his fault, the builder plans were just slightly off on the plot lines). This meant our Baja shelf steps needed to be adjusted from our original design to preserve the size of the Baja shelf we wanted. He immediately came up with an alternative design to the steps that looked great. Even post build, Brandon has been responsive on fixing any issues we noticed after the fact. I would 100% recommend Brandon to anyone looking to build a pool.

Andrew was amazing and super helpful. We just bought a home with a gorgeous pool on the property…read moreand it's all new to me! He took his time to educate me on my pool. How to open it up for spring. How to close it for winter. What to do year round. He answered all my text messages without any hesitation. All around a really good person. If you need a pool company that you can rely on, this is the company for you! They will definitely take care of you and your needs for your pool. 5 star service!

Secoma Pools installed a 20x40 inground fiberglass pool last year…read more Being a first time pool owner I wasn't able to monitor construction with any type of knowledge about the process. But now after a year of asking and researching pool construction I can with considerable confidence rate their installation as very poor. My pool is off by about 3 inches from one end to the other, they tried to hide it by using a lot of chalking. Chalking is now falling out. I warn anyone to not use this company. If one department of a company is like this I would assume the fencing dept is the same. Stan Parker Shanker1@msn.com.

From the owner: Secoma Pools Washington, founded in 1973 by Garrett, Nathan, and Tony, specializes in in-ground…read morepool construction and maintenance in Tacoma. With over 50 years of experience, they excel in Latham Fiberglass and shotcrete (concrete) pools, designed for the region’s 38 inches of rain and diverse terrain. Fiberglass pools are durable, low-maintenance, and resist cracking and algae in Tacoma’s wet climate. Shotcrete pools offer custom shapes, depths, and features like spas, built to handle clay soils and seismic shifts. Their services, listed at secomapoolswashington.com/services, include precise construction with drainage to prevent erosion and maintenance to manage evergreen debris and rain-altered water chemistry. Projects span compact fiberglass pools in Tacoma’s North End to shotcrete designs with retaining walls in Puyallup, serving Federal Way, Kent, and South Hill. What makes them unique? Their half-century of local expertise, dual mastery of fiberglass and shotcrete, and a practical approach to comparing options—cost, durability, care—ensuring clients get pools that fit the land and lifestyle. They navigate Pierce County codes and permits with ease, blending efficiency and customization.

The owners Mike and Randall are great and super knowledgeable. They don't push chemicals that are…read morenot needed and will work with you in any problem. I have been a customer for almost 10 years and have tried many companies before. I am confident that you will be as happy with their services as I am

Oh , I found a…read morefantastic family business that sells pools and spas!!! We went to this store back in November 2019 and looked at hot tubs. The employees are so friendly (even if you say your from Ca)! I found myself very comfortable and relaxed talking to them. Our house was not finished yet so we said we would be back in spring. After about 6 months we decided to head back after our HOA approval and talk to them again. They remembered us after a few mins and stepped right in to help again. So see, since Covid 19 a lot of stores shut down and business is back ordered with so many trying to get caught up. Our choice was a custom build or buy what's left on the floor. I fell in love with the one on the floor and we grabbed it! It's beautiful, everything we wanted. These guys came out did a land assessment and electriciancame out to make sure we are already to go!! Delivery within 4 days!!!

Merritt is very professional, arrived on time, and did a great job on mowing and clean up. Plus he…read moreis just a lovely human being that's nice to talk to. He takes the time to really listen and get to know you. Highly recommend.

From the owner: The question for you, do you want “a lawn” or do you want “THE LAWN”. Contact us today for more…read moreinformation.

My son just bought a home in Eagle. I sent him some of your plants for his new yard, a house…read morewarming gift, and he says they are ALL fabulous! Green and healthy! Thanks so much.

From the owner: R & R Landscape and Lighting is dedicated to custom, professional landscape design and construction…read moreservices. Since 1979, we have been creating beautiful residential and commercial landscapes that are not only beautiful but award winning .Our landscape services include outdoor light, masonry, irrigation systems, ponds, waterfalls, outdoor kitchens and landscape design. We take pride in providing exceptional service and having numerous satisfied clients. Feel free to give us a call and we will be happy to help you with the design of your dreams!

We bought a house with a pool in the Fall and Pool Doctor had been servicing it for the prior owner…read morewho lived out of state. We continued the service with Pool Doctor just to get us finished and closed up for the year. The technician who came out filled out his worksheet saying he had done all the services including scrubbing the sides and removing debris. We weren't home when he came out, but we checked the pool upon arriving home. Nothing at all had been cleaned. There were hundreds of worms in the pool and lots of other debris like leaves at the bottom. I spoke to the company and complained. The owner returned a call and acknowledged that the technician may have cut corners if he knew the owners were out of town. Still the owner didn't offer to come make it right, he said they could clean it up in the Spring. I don't feel like I want to pay for them to come clean up in the Spring what should have been cleaned up in the Fall. By the way we were still required to pay full fees as if all the cleaning had been done. I would not recommend this company. Update: I deleted a couple of things from my above review after receiving a phone call from the owner of the company and discussing the circumstances. We had a good conversation and I really appreciate his follow up on this matter. There were misunderstandings and assumptions made on both sides. Though we don't agree on all the details of what happened, it is clear that my complaint fell through a hole and didn't receive their typical level of follow up. He assured me that they always strive to keep their customers happy and that they have systems in place to deal with complaints as well as incentive systems in place to keep their employees motivated to do their best work. As a gesture of good will he offered to reimburse us for the fees we paid. We appreciate his gesture as well as his follow up and as a consequence we are replacing our one star rating with a three star rating.

Per their request I provided a video of the issue with my spa. Their service tech came out, asked…read moreto add some water to the spa, said that they wouldnt fix the seal in the motor. They'd rather just replace the motor. Then also stated that replacing the motor would take 3 hours. They contacted me repeatedly about the estimate and said that it always goes to everyone's spa folder. Still couldn't locate it. Asked them to send it in the previous email they had corresponded with me through. Finally after several weeks I got the quote. So I compared their quote and realized the motor was 1/3 the price they quoted. Quoted 3 hours of work. Won't be using them.

I can only comment on the proposal stage of the project since we elected to go with a competitor…read more Scott has lots of pool construction and remodeling experience and he is persistent in pursuing it.... until another opportunity more economically attractive presents itself. When my phone calls went unreturned I knew that my job priority had dropped. Still, I appreciated the opportunity to speak with him because he revealed the answer to a mystery about why our existing paving "slot drain" running next to the pool was neither observed nor working. Never heard of such a hillbilly installation to drain paving but we will be replacing it with a channel drain that we can clean out each year.

I had Scott come out and do an estimate for a remodel of our 10 year old pool. I'm still waiting 4…read moreweeks later for the estimate. I've sent an email to see when I can expect it with no response and 2 weeks ago I phoned the business and Scott picked up and said I could expect it in the next day or two. It's been 4 weeks and still no estimate. The very least he could be honest and let me know if he's not interested in doing the job or they are very busy. Just not professional at all. Disappointing.