If you need something done right, make sure you connect with Frankie this guy truly knows his…read morestuff. He goes the extra mile to ensure everything is done correctly, and it shows in his work. He's helped fix my lights and water sensors, and I haven't had a single issue since. Watching him in action really gave me confidence that I'm in good hands. Don't hesitate to reach out to Maui Pools, they're amazing. What's even more impressive is that they don't ask for reviews; they're just a hardworking, family-owned business doing things the right way. Try not to get discouraged my the other reviews on here. They're basically other people mad because their home warranty didn't approve their claim. Thanks again, Frankie!

If I could give zero stars, I would…read more Maui Pool Services was dispatched through our home warranty provider to repair our hot tub. They reported to the warranty company that the issue was caused by an "ongoing leak" -- but offered no explanation, no evidence, and no visual confirmation of this supposed leak. When I called to ask for clarification -- where is the leak, and shouldn't we address that first if it's causing the motor issue? -- I was met with incredibly rude and dismissive behavior. The woman who answered the phone refused to let me speak with the technician (Frankie) who made the claim and told me the only way forward was to pay out of pocket for a separate service call. I was willing to do that -- I just wanted to understand what exactly they found. She flat-out refused, said the technicians don't speak with homeowners, and hung up on me. This experience was not only frustrating -- it was completely unethical. To make a claim that could impact a homeowner's warranty coverage, and then refuse to explain that claim or allow any communication with the technician, is unacceptable. Our hot tub is also professionally serviced three times a week by our pool company, who checks for everything -- including leaks. There has been zero evidence of any leak. We are responsible homeowners who address every issue promptly. I was even happy to pay for a repair out of pocket -- with a proper explanation. But this company's refusal to provide transparency or accountability speaks volumes. If you're dealing with a home warranty issue, I strongly recommend requesting a different service provider. Maui Pool Services is unprofessional, uncommunicative, and unethical.

This pool is what I consider the main pool at the Marriott Desert Springs Villas. Where the…read moremajority of resort activities take place. It is always packed. There is a main pool, two kiddie/shallow pools and a hot tub. Lots of fan misters surrounding the whole pool. There's also an ice and water machine. Restrooms were clean. Water was cloudy though. This pool also has the Water's Edge Bar and Grill in it so you can eat and enjoy alcohol and non alcoholic beverages. There is a sign with what you aren't allowed to bring and seems it really is not enforced. Many people had floaties and coolers even though it says it's not allowed.

Fun to swim very nice community and it's very very clean you should come here if you wanna cool off…read morein the summer heat

On Saturday, 22nd of June I drove to the Pawley Pool for swimming. After swimming i went into the…read morefemale locker room to have a shower. There was only one shower available and this didn't have a privacy curtain; but I showered anyway, naked. After a few minutes one of the female employees stood next to the shower and told me that next time i need to keep my swimsuit on during showering, because there are children around in the female changing room. This statement was somehow confusing for me and i told her that it is very unhygienic and unhealthy to not shower naked before and after using a pool. She pointed out that i can't shower naked in the facilities of a public pool and left. I started rushing to finish showering, but only a few seconds later another woman in the changing room started screaming at me! She screamed: "This is not cute! You can't shower naked here. I don't want my children to see your b*bs and va*na!" I stayed calm and left the shower as fast as possible; i grabbed my towel and wanted to change into my clothes but the woman walked over to me, stood very close in front of me and screamed again: "I am going to sl*p you!! We are in the USA! Go into the restroom for changing!" At this point i was really scared and terrified, because she was extremly agressive. From all the screaming the employee, who talked to me first had come into the room and witnessed the woman threa*ing me to sl*p me; a few seconds later the manager walked in. Both told me to go into the restroom for changing and the manager offered me to walk me to my car, so i can leave safely. Somehow the focus was more on me showering naked than the woman threa*ning me. I pointed out to the manager, that it would be at least fair, to tell the woman that it is not ok to thr*ten someone! I mean a female changing room should be a place where every woman can feel safe! So i went for changing into the restroom and she talked to the woman and walked me to my car. At the parking lot i told the manager that i am really afraid of that woman and very confused about the situation, because for me it is just the very normal thing to shower naked before and after going to a pool and something like this never happened to me before and California is the eighth state of the USA i am travelling through. She explained to me that it is not allowed to shower naked in a public pool in California, unless there is someting like a curtain etc. covering the shower area. I asked what they are going to do, because of the woman's behaviour and she said if that woman is threa*ning someone again, she is going to get a mark for her name. After this i was really convinced that people in California don't shower naked before and after using the pool and that this seems to be a cultural thing. Only two days later i met a woman, who happened to work as a lifeguard in California and i told her my story. She couldn't believe what had happened and that i was treated so badly! She actually let me know that it is indeed encouraged that people shower before and after using a public pool- for hygienic and health reasons. It is the duty of the pool to even point this out to the visitors and provide proper facilities, including a shower curtain or something similar. Also the employee and manager handled the situation very badly; in California it is considered a crime to threaten someone, even when that person doesn't physically harm the other one- so the employees should have called the police right away, especially when one of them witnessed the woman threatening me. I can just highly recommend to everybody to avoid this pool and drive a few extra miles, because there are plenty of pools around in the area. It is very alarming for me that i can obviously not feel safe in the female changing room of the Pawley Pool. This should be a safe environment for a woman everywhere!

You need to know what you're doing to work with Steve. There's no real guidance or suggestions, he…read moresteers you toward what's easy for him. The work done is acceptable, some of it after being redone (water spouts were done sloppily and the water half flowed and half trickled... he felt this was finished and I asked to have it redone) but I have a bad taste in my mouth every time I look at my pool :/ we called him off when it became clear we needed new pool equipment so we could go with someone else and both bids we've gotten have pointed out the shoddy application of the pebbletech. Maybe it was just an off job, but if you use Champion you need to know exactly what you want before you talk to them- they will not help you to design or even understand- it's a railroad operation to get you to do the easiest thing for them. There was a lot of denying and blaming of others. And you need to know what good work looks like, and I've never had a pool in my life, so I didn't. There were square footage calculations that required additional tile purchases mid-application. Questions were glossed over. He's very strident about documenting that you agreed with something, even if it's friendly ("I like that one" "YOU APPROVED IT!")- a general defensiveness that just screams, "I'm expecting you to come at me so I'm coming at you first!!" It creates a tense atmosphere that's totally unnecessary. Again, we all have jobs that go bad, and he'd probably review me as a dumb broad who didn't know what she was doing... but I think that's most people and I thought I'd hired a company to guide me through it

I hired Champion Constriction to build an approximatily 27' long block wall around my pool…read moreequipment at my property in Bermuda Dunes From the onset the job was handled efficently and professionally. Steve is a very honest person and his work force is highly skilled at what they do. The (permitted) wall was competed in less that 7 days with no hassles and looks perfect. Champion Construction is a very easy company to work with. I will be calling them back for any projects I have in the future

Outstanding service and support from CaliBlue Pools and Spa!…read more Herbert came out promptly to check out my pebble tech pool and give me an estimate for my heat pump and aqua link upgrade. He had the best estimate and was the most professional and knowledgeable pool technician of the various contractors who came out to provide estimates. We got the job started right away and now i have a new energy efficient electric heat pump system that i can control from my smart phone to keep my pool warm and ready for spring. No more astronomical gas bills to heat my pool! If you are thinking about rehabbing your pool go with caliblue! Highly recommend.

Caliblue Pool and Spa is fantastic. I've used them to install a pool chiller and to do maintenance…read moreon my pool heater. Super knowledge, on-time, communicative, helpful, and offers fair pricing. Highly recommended.

Handel's Pool Service is the absolute best!! From concept to completion, they are a professional,…read morereliable, hard-working Team of craftspeople who know their stuff. Handel and Jaquelin came in and talked to us about our needs and our budget and delivered the most beautiful pool and landscaping that we could ever have imagined, on time and on budget! They are great people with over 30 years of experience in the pool industry and are here to oversee the project from start to finish. I have mobility issues and Handel was able to give me specialized pool steps and a heavy-duty rail so I am able to access the pool by myself. Such care and detail to a Customer's specialized needs is truly quite amazing. We would very highly recommend Handel's Pool Service for any pool and spa needs. Let them turn any size space into your own personal oasis!!

I received several bids to build a pool and Handel was able to complete the entire project within a…read moremonth and it truly looks amazing.He and is crew kept the project moving forward and were easy to work with.

I just bought a new home in Rancho Mirage and had NEVER bought a pool before and really needed…read moreguidance through the entire process. I was very nervous with who to go to because I have heard so many horror stories about pool companies. Willie and his SUPER PROFESSIONAL team walked me through everything one step at a time and not only got it done faster than any of my neighbors and has done the most beautiful job. I AM IN LOVE WITH POOL !! The quality of the work, the integrity of his employees, always with a smile and my pool was done in RECORD TIME for the holidays. I would ONLY reach out to Aqua Terra to build a pool. They are SUPER STARS IN MY BOOK. No hidden fees, no added we forgot to bill you for this, nothing! I can't brag enough about Aqua Terra. Use them and you will too will fall in love with your pool they way I have!

I sadly disrespected this pool company for being dishonest with me. They stopped answering my…read morecalls and even I stopped in their office to give a note to the front desk requesting them to contact me. I grew up with 2 homes with pools in the east coast and also I worked for the Swim Club during my teenager. I even developed a folder of some photos from Pinterest, my draft blueprint for 25" long x 18" high with 3 - 11" waterfalls (spillovers) and a list of things to be replacing and repairing. Willie came and looked around my pool and spa and he promised me that he would give me a proposal and he suggested me to stop at his office to pick out the tiles and even he showed me his new pool nearby. He never sent me his proposal. Did they have the attitude with any customer with disability?

We started our service with SunSational Pool approximately 4 years ago and have been 150%…read moresatisfied/happy with their service. Reliable, professional, knowledgeable and friendly at all times and they communicate promptly when necessary. Thank you Alex & Ken

I don't recommend this company for two reasons: First, because I've called and left two messages a…read morecouple of weeks apart requesting a call back to discuss engaging in their pool maintenance services. My neighbor uses their service and seems quite pleased. I can't understand why I'm not getting a call back. Secondly, one of their employees was moonlighting as our pool guy using Sunsational's truck and equipment. He was unreliable and we discussed my concerns. He promised to show up on the following Tuesday to do his job. I paid him and he stole our final payment by accepting it and cashing it, then ghosting us (never showed up again) and calls are not returned. That he works for this company gives me pause about accepting their services now. That's about it.