I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Quality company with strong presence in north Dallas market…read more They have full control of there in house labor force. So quality and schedule is under direct control. If only they could control the weather! If you can imagine it they can build it!! Bring your simple, or your most extravagant ideas! Prestige can make it Happen!

We had a terrible experience with Prestige Pool and Patio staining the stamped concrete around our…read morepool. The first job was done poorly that it had to be completely redone. Unfortunately the second attempt was just as bad- if not worse. After the second job, we tried repeatedly to contact the company about the problems, but could not get any response for over six months. The finish now looks wore than it did before the original work was started. We are now forced to another company to fix the mess, which is going to cost us thousand of additional dollars. Extremely disappointing experience, poor customer service. I would not recommend Prestige Pool and Patio for stamped concrete staining work.

Terrible experience with RadellI Designs: pool equipment does work correctly (from day 1). Aubrey…read moreghosted us after he was paid. Didn't fix basic things that were wrong with the pool. didn't honor specs outlined in the contract (pool equipment) Promised to repair sprinkler system when pool was complete--left sprinkler system broken. No oversight of subcontractors and employees. Total mess and had to pay professionals to come in after the pool was "complete" and fix so many items

Radelli Design and Build LLC "Radelli" was contracted (3-19-25) to design and construct a pool,…read moreoutdoor kitchen and pergola. HOA approved 6-6-25, and excavation began 6-19-25. 8 months later, neither the pool nor kitchen is complete. Laborers had appeared sporadically, and when workers did show up, they worked limited hours, with no meaningful progress made. Repeated written requests for a work schedule, updates and timeline to complete had been refused/ignored by Radelli. Despite receiving $290,000 (over 90% of the $320,000 contract price) in payments made on-time, Radelli had completed no more than 60-70% of the contracted work. Furthermore, Radelli failed to obtain the required city of The Colony, Texas electrical and plumbing permits for the kitchen and pergola construction. Radelli's refusal to provide consistent manpower, non-performance, abandonment, failure to maintain a safe site, and failure to obtain required city permits constituted multiple breaches of the contract and subsequently termination for Cause, that was effective 11-5-25. This is now a pending status legal lawsuit.

Did an amazing job servicing my pool. My pool is super clean and sparkling, now…read more Definitely recommend this company for your pool service needs. Value is as expected. Got the job right the first time-important!!!

They have been servicing our pool for almost a month. As new homeowners we have lots of questions…read moreand they have been helpful every time.

Fernando was fair with his pricing..He repaired my pipe in less thsn 2 hours. He was extremly…read morehonest and never charged for both unions to the pool pump. In todays dag and age uts hard to find such honesty and good workmanship. He just found a customer for life.

Sparkly Pool offers great services! We have been using them for over a year and they do a really…read moregood job with our pool. Fernando is very experienced and has always been helpful, knowledgeable and professional.

My husband and I are moving out of state and needed someone reliable to clean out fiber glass pool…read more Ten disappointments later and we found Victor ! He vacuumed the debris off of the pool floor and added the necessary chemicals to the water to ensure that everything was ok. There are so many pool cleaners out there but most are down right lazy and inefficient. I'm beyond thankful that we found victor ! You'll definitely get the service that you're expecting. He's delivered where so many others have failed. We appreciate you !

Victor installed a new pump for me. All good. Then it quit working and I have not been able to get…read morehim to call me back. Victor if you read this please call me. I have been texting and calling you for 3 weeks.

Poor service in general. Algae present after cleaning. Office generally unavailable. Doesn't keep…read moreappointments. Doesn't return calls. Had them for 8 years when in Dallas. Service has gone way downhill with new ownership.

Joel is very honest and trustworthy. He helped us with maintenance of our old pool and we could…read morealways rely on him to give us exceptional service and great/honest advice as it came to repairs. Recently moved to a new location and needed help with accessing my hot tub, he was quick to come by and help me when the warranty company would not. I would recommend him to anyone looking for pool/spa work. He's team is wonderful too!

Incorrect billing for months which took 3 weeks to fix and my credit was applied incorrectly. It's…read moretaken 3 more weeks to correct getting my money back and it hasn't happened yet, so I've cancelled my services with them. In the 2 years I've used this company for basic weekly lawn care, they've destroyed patio furniture, broken multiple sprinkler heads which were never fixed and had to call another company to fix them, billed me for services I've requested and never received. Last year as I was recovering from back surgery, I called in multiple times per week to request leaf pick up only to be told "it's going to happen this week". It took more than 1 month between my request and the actual leaf pick up. This is an incredibly high maintenance maintenance service for something as trivial as "weekly lawn care". I put in more work calling and calling to get bills corrected and the right services than i do all my other bills combined. Obviously, I do not recommend them.

They did our back patio area and knocked it out of the park. Stunning. Then we had them do our…read morebackyard landscaping lights. We had another worker cut through the lighting wire and GP came out and repaired the lighting (which they didn't have to). Green Paradise is the real deal and their communication and follow through is off the charts! Thank you David and Abby. You're the best!

Cole was awesome - quick to respond, showed up on time, was a great value, and was able to get our…read morepool heater installed quickly. Really appreciated his customer service approach and will definitely use Tiki Time again!

Great service and communication from start to finish. I was impressed with how quickly they showed…read moreup and completed the work.