Excellent water delivery service--reliable, timely, and professional. Don is…read moreoutstanding--courteous, thoughtful, and always willing to help. A great experience overall. Don consistently goes above and beyond with every delivery. He is kind, attentive, and truly cares about customer satisfaction. His positive attitude and dependability make a noticeable difference.

Have been using Masters because it convenient and they are local, right around the corner local…read more Vic (Jurupa Valley) is always great! Very prompt, friendly and polite. Wouldn't trade him for anyone else, Thanks for servicing us.

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

Recently cancelled my 8-year service with PRIMO BRANDS (originally SPARKLETTS thru COSTCO) because…read morePRIMO BRANDS customer service is NONEXISTENT, unreliable and the 3-gallon bottles with HANDLES that I received for 8-years were suddenly NO LONGER AVAILABLE (also, nowhere does PRIMO tell you how to CANCEL service). After much research called PEBBLE SPRING WATER and spoke to WILL at length about my NEED for 3-gallon HANDLE bottles. Was assured they have them and my new account was set up immediately. My first delivery came 2-days later and was exactly as promised. Suffice it to say SO FAR, BEYOND GREAT!!!! Love the fact that PEBBLE SPRING WATER is a smaller company who actually still cares about REAL customer service and PERSONAL assistance instead of automation hell! Works for me!! MOST IMPORTANTLY, water tastes EXCELLENT, pure and delicious!!!!!! Thanks WILL and JESSICA R.

Great service, always on time, and very accommodating with our delivery schedule. Thank you!read more

I am so happy with my new water service. The communication back and forth to set up my service was…read moreeffortless. The delivery was excellent and on time. I was taught how to load my cooler as I was used to using a top loader. I love my water cooler. I can even put a coffee pod in there and make coffee! I am a marathon runner and need to stay hydrated. The water is so delicious. I am drinking more water because I love the taste. Thank you. I am a happy forever customer.

Love getting my water delivered from polar springs water! We love the taste of their water! Great…read morecustomer service. Highly recommend them for your water services!

I'm SOO frustrated! Our cooler malfunctioned and unloaded 5 gallons of water all over our wood…read morefloors.. that was Oct 30! I called immediately to get another cooler scheduled- the lady said that it was past the time allotted and she couldn't get a next day delivery, but would request it. She assured me that they would call if they were able to bring the cooler on the 31st. No call, no show. (We have a camera on our door) They said they attempted and would reschedule for Monday between 8-5... ummm ok? So I took the day off (I have already purchased water from the grocery store at this point) even called at 7am to make sure they were coming... It's 2pm and NO ONE! So I called again only to find out they have RESCHEDULED ME AGAIN!!! No notice.... NO CALL! So frustrating!!! We are out of water with NO answers! We like the water and the dispenser....but this is Insane... I'm 19 weeks pregnant and need my water!

They have lazy drivers. We live in a complex and they delivered my water on the driveway in front…read moreof our gate and in the way of our parking space. Other companies that have delivered water in the past deliver five extra feet and out inside our gate. This driver also didn't take our empty water bottles. I guess free water for anybody that drives by and see it sitting there for everyone to see since they were too weak to place inside the gate.

i am a Home owner on a well and my water went dry, in a pinch on a monday i called Mac and he…read morecalled me back within 5 minutes, he then said he could give me same day service and the price was more than fair. if you need water service call MAC!!!! Tom F Murrieta ca

Great experience, quick and efficient. Mack was on time and prompt. Would recommend for any water…read moreneeds you may have. I will definitely be using him in the future. This is his busy time of year, but still found a way to squeeze me in and I really appreciate that.

I looked at reviews before I picked Zutra and I definitely made the right choice. Excellent…read moreservices and very communicative. They even check in before holidays to make sure I'll be available for pickup and swapping bottles. It's super easy to just text them rather than picking up the phone and waiting on hold to talk to someone. Customer service is phenomenal.

Great Communication and easy to understand. If I do switch companies, this is definitely one I'm…read morekeeping in my file!