REI is a great store for athletic and outdoorsy clothing and gear. One of the best perks is their…read morereturn policy. You can return or exchange items for up to a year if you're a co-op member (or up to 90 days if you're not), even if the items have been used. I absolutely love my hiking shoes from here (Lowa brand-pricey but worth it), and they carry so many high-quality brands like Vuori and Patagonia. Every time I shop here, the service has been friendly, knowledgeable, and genuinely helpful. Highly recommend for anyone who loves the outdoors or needs reliable gear.

Save yourself some hassle and go to the San Diego REI for ski service…read more I dropped off my skis for a hot wax because 50% off for members. Wanted to add a safety check for skis and boots going into new season. Filled out all paperwork, passed inspection and paid for both upfront. When I came to pickup nearly a week later, and past the date I was told they would be complete, there was an issue that the heel plate was worn down just over the allowable threshold. REI will not make adjustments or anything to skis/bindings. I was told I got a voicemail, but I never received a call. Pulled up my cell phone record on the spot. Worst of it all, they did not even do the wax. So my skis just sat at this location for a week, with my money, and then I picked them up and got my money back and nothing but wasted time.

If you're at all, considering purchasing a firearm, these guys absolutely know the product the…read moremarket and can give you some great advice on what to get and how to use it. The pricing is just fair, but I go there for the service.

first time california firearm purchase…read more Andrew was very knowledgeable and helpful! 10/10 would recommend this place for first time buyers.

Men's, women's and kid's clothing, shoes and accessories are available at this Columbia Employee…read morestore, which is also available to the public WITH A PASS. We get the pass through my employer or at the Prana Carlsbad Outlet store. (Just ask when you make a purchase). If you're a senior you can go on Tuesdays or the military has access year round with proof of affiliation. Brands that are on offer are: Columbia, Mountain Hardwear, prAna, and SOREL. Items offered are anything from women's workout wear to fleece jackets, puffer jackets, jeans, hiking/travel pants, shirts, vests, T-shirts, beanie hats, socks, blankets, yoga mats and more. The store is located in a business park setting with free parking. They're open 10am-7pm every day of the week. You first check-in with the front desk where they will check your pass and then you're free to wander the store which is a large warehouse type setting. Fitting rooms are available to try things on. Restrooms are located at the front near check-in. We've typically been going a few times a year over the last 5 years or so. It's hit and miss -- sometimes we spend a few hundred and other times walk out with nothing. Size selections vary. Stock does change, but I also see the same staples there all the time. The merchandise is discounted, but is still pricey due to the fact the brands on offer are pricey brands to begin with. (i.e. these are not TJMaxx kind of prices!) If you're into the outdoors, camping, hiking, traveling, working out and you can get your hands on a pass (or go Senior Tuesdays or are in the military) check this store out! Note: The store is always freezing cold, so go prepared! Helpful?

The selection is great. I was having a hard time finding cold weather gear for a trip where the…read morehigh temps might reach 20 and lows will dip deep into the negatives... I've been getting invites to come shop here for years and finally had a reason. I'm really happy I came, pretty much outfitted myself from head to toe. They have far more than cold weather gear... there is performance sports wear for running, fishing, camping, etc. Service is very friendly and the value is incredible.

First, I went in the store yesterday and Dena helped me find some really cool golf pants and wool…read moresocks. She was absolutely amazing! Today I went in for a return and figured it would be a quick in-and-out, but Maddy turned it into such a great experience. The store didn't have the wool socks I needed in the right size, and instead of just sending me on my way, she took the time to help me order it online right there in the store. She made sure I got the size I needed and walked me through everything. What really stood out was how genuinely kind and upbeat she was the whole time. You can tell she and Dena really care about helping people, and that's rare these days. It's easy to leave reviews when something goes wrong, but great service deserves to be recognized too. Thank you, Maddy and Dena for going above and beyond -- you made my day!

I'm often in here buying sports items (conveniently near my credit union). And whenever Ava M…read more helps me, she's excellent. I'm always surprised when a young employee does their job so well. I'm used to young people not having good customer service, so when I come across a young person that does an excellent job -- I want to make sure they're recognized. Great job, young lady!

I came into this place twice with my wife to look at binoculars and we were greeted by the nicest…read moremen inside! Sometimes it's intimidating, as a female, to go into serious sporting/outdoors stores because people are often judgey, but this place was SO welcoming and had the best vibes because of these men! 100% this will be my go-to outdoorsy store because of the great customer service! We looked at their binoculars called "nocs," and they were REALLY good quality, and pretty! They came in different color options! I ended up buying 2 pairs, a green and a blue, and I am in love!! I'm going to use them for bird watching. They also sell everything you can imagine for rock climbing, camping, outdoors cooking, maps, and more. Definitely coming back!

Nomad always has what I need for climbing. Great gear selection, friendly staff, and just good vibe.read more

Great experience at the shoe section. Nyla helped was and she was so great! Patient and…read moreprofessional,

I usually have good experiences, especially since they've honored price matches with their app in…read morethe past. Unfortunately, this visit was completely different. After trying on multiple sizes and styles, I finally found the pair I wanted, especially because of the price that was displayed. But when I got to checkout, the price rang up higher. I brought it up, and after checking over the walkie, the cashier said it was likely a wrong insert on the display shoe. I pointed out the San Diego price accuracy sign, and instead of helping, the cashier just giggled and said, "what do you want me to do?" That response felt completely unprofessional. I ended up leaving the shoes and only purchasing a few other items. Definitely a disappointing experience this time around.

Had an awesome experience at 5.11 Tactical. The store was well stocked and easy to browse, and the…read moreoverall vibe was great. Angelo Astorga and Theo Lord were both fantastic to work with. Super knowledgeable, friendly, and genuinely helpful throughout the visit. My son and I really enjoyed our time there and felt taken care of from the moment we walked in. We left with exactly what we needed and will absolutely be coming back.

Ted's the man. Came in very close to closing (my bad I know) but instead of being perturbed, Ted…read morewas super helpful and cheerful. 10/10 ontop of a 'no bs' brand.

came to check out rhino adventure gear over the wknd. their selection is pretty good, imo…read moreprices are also fair, which is appreciated. service was really amazing. the guys were all really knowledgable, friendly and approachable def recommend that you check them out for any adventure/off roading needs. parking: no issues. parking lot and street

Ordered an Ikamper rooftop tent and received it for pickup very quickly. Great customer service…read moreexperience all around and all the guys there were helpful and nice. Would recommend.

Very cute shop has a lot of inventory when you're out in the desert is a a nice spot to pick up…read moresome merch to take home

Huge store! A little pricey but had some fun items! Would definitely go back if I'm in the area!read more

Horrible customer service from the young Hispanic guy with the short hair (Straight hair, not…read morecurly) Deliberately ignored me then gave me attitude and refused to help me. Other staff were helpful but this guy was the first I dealt with and he was useless and disrespectful.

I have not found my over 30 years being a Big 5 customer in any other Big 5 operation that could…read morecompare with this location in the following areas; * Customer Service * Knowledgeable Staff Members * Organized Merchandise Selections * Easy Flow Floor-plan * Well Lite, Clean, and Spotless Space.