We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

I've used Giovani 4 times in the past few years and he has always been quick to respond through…read moretext message. Last night he came and worked on my water heater for over two hours until it was working so that my family and kid can have hot water again. I always appreciate how responsive he is and that he always shows up when I need a plumbing issue taken care of.

After nearly a year since we first heard rattling in our pipes, and assessments from 3 other…read moreplumbers, Giovani was the one to finally help us out. Friendly and punctual, Giovanii installed straps on all our pipes, water hammer arrestors in our bathroom and laundry, and repaired parts that needed replacing for a rate that worked great for us. We appreciated his responsiveness, recommendations, and timeliness given how much work we needed done. Highly recommend.

Really appreciate Affordable Plumbing Services! I used Yelp to reach out to vendor, within 20-30…read moreminutes had a conversation with him and an appointment for the next day! Mike was awesome! He communicated with me when he was on his way, which I really appreciate. While we have a bigger issue we need to address (replacing galvanized pipes), he was so helpful and managed to address one of the two issues we had. I will absolutely be giving him a call for future plumbing needs and would highly recommend. Sometimes you just need a reliable, knowledgeable, and professional resource - Mike is your guy!

We had a non-emergency with our kitchen disposal backing up. Michael responded to my call…read moreimmediately, and offered to come the next day. He was prompt (actually asked permission to come 30 minutes early). He completed the clean out in less than an hour, cleaned up, and charged a very reasonable rate.

It's been a rough move for me, but fortunately I found a nice place to stay at with my friend…read more Unfortunately, our water heater broke shortly after I moved in. I looked at a lot of other plumbers, but went with NOW, and couldn't be happier. Kevin was efficient quick to get us a quote and great price options, and showed up on time for our appointment! He was very courteous, professional, and well mannered. He did an awesome job! I would recommend using this company before any others. We have many locations and I will be referring them! Thank you for great service today!!!

I want to write this reviewing after speaking with Zane on the phone today. I called Zane with an…read moreurgent question about my water heater and he picked up right away. He was helpful, honest, and gave me the answer I needed about replacing my water heater. I could tell he was the type of person who wouldn't lie to you to make a quick dollar. Next time you need a water heater, give NOW! a call and ask to speak to Zane!

SPS Plumbing runs a smooth and efficient business. From my intitial interaction with Vanessa, she…read morestayed in communication thoughtout the process. Then our service tech, Ruben! He was very knowledgeable, pleasant and efficient. Wasted NO time resolving our issue with our water heater and provided some quick maintenance tips! Will keep them number saved!!

Another plumber recommended them to fix our tankless water heater and they were very professional…read more They made everything very easy and there were no questions left unanswered.

Quick response and fantastic work quality. Great value and excellent service…read more Waking up on Saturday morning to a broken heater is no fun, but they made it so easy

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

This review is very overdue! (Apologies, Adrian.) Dependable…read morecame to the house at the end of March and replaced our aged water heater with a Bradford White. Adrian certainly lives up to the name of his business! Everything went smoothly, and the installation was completed in a morning. He is highly professional, thorough in his work, and cleans up everything once the job is done. Thank you so much, Adrian!

Dependable, quickly responsive, personable. Excellent work. Available... Responded on New Year's…read moreEve.

We moved in a few months ago and had two projects that Martin helped with:…read more 1. Replacing our old water softener system 2. Installing a new faucet and RO system for our kitchen sink. Both projects went as smooth as can be. Throughout the whole process Martin was transparent on pricing, highly responsive in our communication, and provided all the information needed to test and manage these new systems. I would highly recommend Martin for your plumbing services. .

Martin was super helpful with our water softener and our tankless water heater…read more Straight forward competitive (best) pricing. I've gotten quotes from all over and they were super high. Some of the other places would tell me that I need to do all this extra work in order for the setup i wanted and charge me double what I was quoted with Martin at Evo Water. Martin was super knowledgeable and I didn't feel like I being sold all this extra work that these other companies were telling me I needed. I had my water softener installed about 3 years ago and its been running perfectly fine. Then I recently replaced my old tank water heater with this new tankless and its been great. Go to Evo Water, they'll get you taken care of.

I reached out to Pure as a referral from my insurance agent. I had used a different plumber for…read moremany years for more simple work like clogged drains, but when they needed to do a more complicated job (still simple for a plumber) they screwed it up 4X so I decided to get a new plumber to fix a leak that had now developed in my kitchen sink. I reached out over yelp and they were very responsive to my request over the weekend. Good communication and timely responses (especially since it was the weekend when they are closed). They answered my questions and scheduled me for Monday. They came by and were friendly, professional and helpful. Really appreciate how they handled things. Sounds like I may have found a new plumber to use from now on.

Otis Henry came on time to change out the shower faucet valve from the backside by cutting through…read morethe sheetrock. Done in 1.5 hour. Cleaned up everything. Nathaniel double checked and walked me through what was done and gave be a sheetrock partner who can fix the opening. Very professional.

We just had a water Heater replacement. This is the second time we've used this company…read more Just like the first time they are professionals. Courteous, on time and knowledgeable. We highly recommend.

Customer Service: 5-Stars Inspection and Knowledge: 5-Stars…read moreProfessionalism and Punctuality: 5 Stars Overall Rating: 5-Stars Payless Water Heaters & Plumbing provided stellar service and replacement of our 16 year-old water heater. We needed an urgent replacement of our gas water heater as we are expecting and hosting guests and needed hot water immediately. I called their customer service line to schedule an appointment and they were able to solve our problem right away. I called yesterday afternoon and Jessica was able to schedule an appointment for service first thing in the morning the next day. Luis B. arrived on time, was extremely professional and knowledgeable, and was able to diagnose the issue right away. After identifying the problem, I let him know we needed hot water as soon as possible for our guests we are hosting. He acknowledged my situation and confidently assured me that hot water would be restored. Luis B. walked me through the problem, provided solutions with great knowledge, and shared several options for replacement of the water heater. He gave me choices on how to move forward and was able to answer any questions I had about the packages they offer. Once I made my decision, he quickly went to work to replace our old unit. He was extremely professional, performed clean and precise work, was communicative throughout the whole process, and was very fast to solve our problem. Luis B. was in and out and completed the job within an hour and a half. Overall, from initial phone call to final completion of the water heater replacement, the service was amazing. The whole experience was professional, understanding, effortless, and true to expectations by completing the job within 18 hours of calling them. They provided an outstanding experience and service at a fair price and I would highly recommend Payless Water Heaters to everyone. See the work for yourself in the pictures. Thank you to Luis B. and the Payless Water Heaters team! JP