I shopped in the store on Friday afternoon and the hot tub I bought was delivered on Tuesday. This…read moreis the second hot tub I have bought from Mark. He sold me one for my last house 14 years ago. It was delivered and set up by James and Preston. They moved it into the right spot and leveled it expertly. James was very helpful in my understanding the operation and care of my new tub.

Absolutly the best! I needed a pump relaced. Called them and they got right on it. Couple days…read morelater we were up and running. They are the best!!

These people are both passionate and very informed about all things spas. We received great…read moreassistance and quite an education about a spa that we took over from previous owners. They knew the part we needed and had plenty in stock. And wow, what a huge display of spas! The two people who helped us were very friendly and helpful. Great place to get a spa and support!

We bought our Arctic Spa almost 3 years ago and we've been very happy with it. This week we…read morescheduled a service call. The technician, Collin came out, identified the issue and was able to fix it on the spot. He also answered some questions that we had and went above and beyond as well. I'd highly recommend Arctic Spas Spokane if you're looking for a quality spa, friendly customer service along with knowledgeable and competent staff.

We purchased a hot tub in February and we have been so happy. Mark helped us find the right option…read morefor our family. He is so honest and upfront. Preston and Jake were amazing during the delivery/ installation.

Brian was very knowledgable and helpful in the selection of our hot tub. The installation process…read morewas timely and excellent. James provided a helpful introduction to the maintainance our new hot tub. Unfortunately, four jets did not work upon start up of our brand new tub. Diagnosis, communication and servicing of this problem has been slow. After 8 weeks, we are still awaiting the completion of our repair.

scheduled a pool service. Jason arrived on time, was super knowledgable and helped me…read moretremendously. (I had also ordered a robotic pool cleaner, which he determined would not work with the dimensions of my pool, so offered a viable alternative). In all I couldn't be happier with his service.

Alway helpful and courteous . They keep our spa perfectly balanced. Couldn't be happier with the…read morepurchase and continued support.

I visited this gym while on vacation in Spokane Valley. Awesome experience. I went with my sister…read morewho is a member and they made the process very easy to go all week. Large facility with a glute room! I used the Cage area a lot and the upstairs TRX straps. Friendly staff and definitely recommend for Spokane residents and also travelers.

I called ahead and said I was going to be about 10 minutes late for a physical trainer appointment…read moreand they did not say anything about that it's only half hour long maybe you would like to reschedule it?Instead they let me show up and then I asked if I need to change or not and the lady says yeah go ahead I'll let her know you're here and then I go change come back takes me 5 minutes more so it's 15 minutes in then I stand around the front desk waiting for this trainer to show up and the lady is busy stocking the cooler & doesn't pay any attention to me and doesn't tell me where I need to go or anything and apparently she never told the trainer I was there so she was in her office waiting for me but nobody told me where her office was to go there until after I used up my appointment time. So when I finally get back there to talk to her and begin my appointment, at long last, the lady acts like she could care less and says well we have 9 minutes she said like with an attitude of total indifference. I asked if she had an appointment immediately after mine? She says "that's how I work" and her tone was still very uninterested in the fact that I just stopped everything I was doing to come down here, changed my clothes, etc.. She just chews her gum and looked at me like I can't event find the word for how disrespected it made me feel.. yeah I would not recommend Eva to be your physical trainer

I had used this company's service for more than 15 years, but I was more than disappointed this…read moreyear (2022). We have an indoor pool that is covered and requires little maintenance. We have Pool World come in every summer to vacuum, scrub, balance chemicals, and so forth so we can use it. Two weeks after that service this year, the silt was so heavy on the pool floor, both in the shallow and the deep end, that we were reluctant to swim and stir up the stuff. I called Pool World and asked for a complimentary service visit to make it right. No way, the manager Brenda told me. She would not budge. I will be shopping for a different pool service in the years to come.

So I bought a house in aug 2016 which had a pool. It was a scary exciting moment. This pool has…read morehad many years of use so I've had a few fixes and Samantha and team have done everything possible to assist me. I've rebuilt the pump. The old pump finally gave up and Samantha found me a better pump for my pool which has no issues now. Much more cost effective to run. I'm so happy with it. A little while ago decided to catch pool worlds specials on a new caldera spa. This spa came with a smart top and step. The top had an issue and Samantha did everything in her power to fix it. That being said my pool and tub run seamlessly and look and smell great. Always available for free water testing. I now just bring in water to chat with the staff that have become friend due to the hard work in customers service for me. I want to thank them for making having a pool and tub very little effort and cost. I strongly suggest this company. They have top parts and staff. When it comes to water at your house you shouldn't cut corners.

James and Preston arrived on site to deliver my hot tub. They worked with me to move things out of…read morethe way because I purchased a tub that was a top too big for the area that I needed to put it in, but we got it in there safely with no issues, they helped me set everything up and explained everything thoroughly on how to maintain and care for the hot tub. Also, Brian at the northside store has been exceptionally helpful and this entire process when I purchased the tub from the county fair everything from financing to delivery has been exceptional.

James and Preston were great! We recently purchased a hot tub from the North Division location…read more They arrived on time and were very friendly and professional. They explained everything clearly and set everything up quickly, ensuring the hot tub was placed exactly as we wanted. They explained everything very clearly and provided a lot of very useful information that will definitely help us maintain and enjoy our hot tub! We highly recommend. Thank you, James and Preston, you went above and beyond!

In the 3 months since I bought my hot tub I've only missed two days. I love my hot tub! Mostly I…read moreuse it to relax before sleep but it is also great at restoring sore muscles after a hard work out. The top is the most convenient I've ever seen--in two parts it just folds down to cover the tub. Ken , the owner, was easy to work with and so was his son (who delivered and set it up). I LOVE MY HOTTUB!

From the owner: Eco-Spa makes the most durable and efficient hot tubs with the life-time warranty hard cover that…read moreis so easy to open and close. Tubs can run on either 120v or 240v. Tubs do not need a special pad to sit on. Made in the USA

Thanks to Gibson Nursery for the outstanding customer service! We came in to explore landscaping…read moreoptions before starting with our contractor, and Joel was incredibly helpful--offering great advice along with several cost-saving suggestions for our project. We also found a beautiful house-number stone and a lit'le bear statue for the entrance to our driveway. A huge shout-out to Joel and Tua for all their help! We Highly recommend Gibson Nursery.

We redid our front yard this year and needed help with everything from sod to trees and all the…read moreplants in between. The people couldn't have been more helpful with their advise and direction to make our yard a tremendous success. Don't get overwhelmed, ask for help! There are so many options and you won't hurt their feelings if they suggest something and it's not for you, just be honest and they will keep searching for the right thing for you!