Richard has been cleaning my pool and handling our equipment repairs for 8 years. He shows up reliably every week. If there's a week he has a conflict, he will send a notice in advance and get the pool cleaned before he goes. He communicates well both face to face and through text. I have bothered him with problems and questions on several occasions and he is always patient, responsive, and professional. He handles a family member's pool as well, for many years now. On top of being a professional, he is a nice family guy. read more