I had very unpleasant experience today. I got 7 bunches flowers in different varieties. During…read morecheck out time, the fat lady with glasses was so impolite and impatient was giving me double price than I quoted from one of the other staff same day and as well as I called couple days ago. I've always come here for flowers but not going to come anymore.

After around 20 years finally realized my wife likes orchids.. don't judge.. anyways after this…read moresudden realization I had kept this shop in mind as it looked interesting from the road when I visited the nearby grocery store the past year. Finally went there today and the front had gardening flowers and plants so was a little worried their cut flower and orchid selection would be small or non-existent. As soon as I entered there was a abundance of gorgeous orchids and the staff were very helpful in helping out. Totally happy with Niki Trading and will definitely be back!

The team at Angela and Gabriels' Flowers in City Square is professional and experienced. My family…read moreand I appreciate their team immensely - particularly one of the owners, Angela, and one of the staff members, Colleen. Thank you for helping us express our respect and love for my mother/grandmother at her vigil and funeral mass with one of your creations. It was not overpowering, but rather helped convey dignity and beauty at a time of loss. The flowers added to an atmosphere of warmth and comfort for us.

I *HEART* Angela and Gabriels!…read more They made all my wedding flower dreams come true! I went into a few other potential flower shops before this one, and I can honestly say that the service Stephanie gave was above any from the other stores --who clearly needed lessons in customer service! Stephanie asked me exactly what my budget was for each item (bridesmaids and bridal bouquets, bouttenieres, etc.) She said if I show her what I want, she can make it WITHIN my budget! A miracle! I came to her with magazine tearouts detailing exactly what I wanted and didn't want. On the wedding day I was absolutely floored at how beautiful all the flowers looked!! Five Stars all the way Angela and Gabriels' Yay Yay Yay!! (PS - Please check the photos I post for real pics of my wedding flowers!)

I contacted them to organize florals for my wedding a little over a month before the wedding date…read more The staff were incredibly accommodating, communicative, and the flowers were gorgeous. They even accommodated the early start time of my wedding, and made sure that my brother could pick up the flowers very early day of.

Considering how many other positive reviews there are I am sincerely hoping that my experience was…read morejust due to a bad day or something. This was my first time in the store since it changed owners from The Flower Box to Studio Full Bloom. I was excited because the atmosphere is still lovely and welcoming. While I was picking out my stems someone popped their head in to ask if there were any wreaths that were more fresh. The workers replied that all they had was out there. Then the person said that the wreaths were really dry and the response they received was that this is a natural thing with live wreaths. Here I want to point something out that we can all apply to our daily lives. In this case in retail... When someone draws your attention to something that isn't right there are a few simple steps that can go a long way to making it better. Firstly thank the person for drawing your attention to it. Perhaps explain why that may have happened. Definitely ensure them that this won't happen again and remedy the situation immediately. I just assumed the client was a picky pain in the ass but decided to go look for myself because I am super snoopy. The wreaths looked like they should be looking mid-late January. Not only were they dry but they were browning. The client told me they were over $100. I was surprised because these hadn't been lush lovelies but more along the line of Charlie Brown xmas style. Figuring that sucks for them I went back in to buy my stems... not even thinking that if those were $100... I picked out 4 stems. One snapdragon, one mini chrysanthemum, a damaged hypericum and anotherthat I don't know the name of but it wasn't one of the swooshy expensive ones (I am very familiar with which ones those are from when I just HAD to have them!). One of the stems had damage on it, which I assumed they would just throw in or at very least remove the damage... this didn't happen. The person wrapped them and they were over $30. I guess I just got used to my other florists who always offer to fill something like that out with some greenery or somesuch thing. This didn't happen either. What I walked away with were 4 stems of grocery store quality charged at Thomas Hobbs prices. I'll post a pic of the stems I bought and what I could have gotten at my grocery store for a similar price. Don't get me wrong... I am willing to pay more for merch from a florist than from a grocery store... I just expect more from the florist for that increased price whether it be in quality, quantity or service. Edit in response to Chelsea... The reason I re-posted is because I thought there was some sort of glitch as my previous posting didn't show up. I am sincerely sorry if you felt in any way that there was a threat in it or that the purpose of my review was to attack in any way. I simply was sharing what my experience was so others could decide where they want to take their business. Your response to me, however, is similar to your response to the person looking for the wreath. Instead of asking how to make things better you have decided to accuse me of threatening your business, misunderstanding dialogue that happened right in front of me or maliciously misrepresenting the facts. It was my intention to go to your store in the next few weeks and either remove this review or adjust it depending on my experience as I am the first to admit that we all have bad days. Between your response and you saying I am now unwelcome in your store I'm afraid you have convinced me that this wasn't a bad day at all and this is simply how you roll. Instead of understanding that I was trying to be helpful and explain what I expect in customer service you have decided to accuse me of telling you what to do? Wow. I have moved from unsure to actively encouraging people to shop elsewhere.

I love this shop. It has wonderfully curated bouquets of flowers, choices of cacti either potted in…read morea nice selection of containers or imported. There are other small plants and you can ask for flower arrangements to be made. Also, it smells lovely in the shop. On one side of the shop, customers can also buy cards, candles, fragrances, wrapping paper, etc. The service is great. I had someone helping me immediately and received advice on how to care for the flowers. A limited number of people are allowed in the shop at once, and it supplies masks as well as hand sanitizer during Covid times. I recommend stopping in this shop if you want a nice selection of flowers or are looks for quant little gifts.

Used flower factory for our wedding. Horrible communication and service. Would not recommend.read more

Fading like a flower…read more.. After the florist I have been to for over 10 years screwed up badly a few times consecutively, I decided to change (the biggest failure of any business is losing loyal decade long customers over incompetence to deliver what customers request and paid for). The first couple of times were exceptional good with my orders here. However, the last 2 times I needed to ask them to redo the whole floral arrangement and design (funny how I have to tell them what to add and how to wrap it :facepalm) I paid extra for that which I didn't mind cause most of the time we buy flowers for special occasions such as birthdays, Mother's Day, Valentine's Day, etc... a decent florist or flower shop should keep that in mind. Can't just whatever with a flower order especially a customer pay good money for them (can't be the same result as me picking a few dandelions off the sidewalks, wrap it with a sandwich bag and voila.. call it the day). Anyways ordered a dozen of pink rose bouquet for a relative's birthday (preordered it a few days ahead, website said $72 but store charged me $92 before tax... perhaps update your website?) When I went to pickup the rose bouquet, I was literally speechless. It's utterly one of the worst bouquet of roses I have ever seen, I literally could've pickup one from Safeway for $19.99 and would've been 10x more pleasing to look at. The roses look as it just did a marathon at the Sahara desert, some of the leaves have bug bites and a 5 year old could've done the wrapping better. I was too embarrassed to give it as is, had to go home to put the roses in a glass vase with some water, trimmed off the bug bite leaves, rewrapped it. I would've just ask for a refund if time wasn't tight. (:facepalm) Seriously, it is unacceptable because just like I said most flower orders are for a special occasion or special someone (seldom to an ex and hope they choke on a bug). I don't need an apology or want anything in return, but please deliver a product at least presentable for what your customers paid for. Unfortunately wouldn't be a repeat for me, this was the 3rd time it failed to deliver. (maybe it's time for me to secretly borrow my neighbours roses from his rose bed and master the artistry of being a good florist). Are good florists hard to find nowadays or the creativity is fading like a flower??

They provide the most beautiful arrangements you can tell they are made with love. Would go no…read morewhere else

I sent another bouquet of flowers to my friend, who has since moved to a new address. But the…read morelovely staff of B&V did another amazing job!! I used their site to place my order. I also called to confirm which area my friend's place of residence fell within (for proper delivery rate). Thank you, B&V for helping me send more love and support to my friend when I can't be there for her in person!! Appreciate your passion and talent!

The owner, Michelle, was a pleasure to work with! I reached out to her exactly 10 days before the…read morewedding. We did a destination wedding in Vancouver from California at the end of Nov 2022. I was going to just arrange something when I arrived Vancouver and do something small the day of. However, I'm happy with my decision, it was just one less thing that we had to worry about. The bouquet and boutonniere both turned out exactly how I pictured it. It was just a bummer that I forgot the boquet when I was taking my wedding pictures, so I didn't have a lot of pictures to capture the beautiful bouquet . Michelle understood the assignment and the bouquet was also perfect for keeping in a shadow box!

I've bought bouquets on two separate occasions and have been very pleased both times. Tasteful…read morearrangements with a really interesting mix of flowers. I wanted a bouquet with sunflowers and they pre-ordered them for me. Highly recommend The all white bouquet is recent. I will continue to use this florist.

I've never stepped into the store, but every time my husband buys flowers from here, the flowers…read morealways last a very long time and are wrapped very stylishly. I'm not sure how much each bouquet costs, but whatever it is, it's worth every penny. From the bouquet alone, I can tell the owner takes time and care to arrange the flowers beautifully, and the flowers are always a treat to look at.

Lovely flower shop and owner! Thank you for your hospitality, kindness, and beautiful flowers. You…read moreare a light in this world!

Someone got me flowers from this place. At first glance there seemed to be quite a bit of dead…read moreflowers. When I got home and unwrapped them, the bouquet had a lot of dead branches/flowers...so much so that once I removed the dead ones the bouquet became substantially smaller.