I've never had a problem with Dan at 1st Choice Plumbing and Drain returning my phone call and he…read morealways communicates when he will arrive, explains clearly what needs to be done and does a great job. I recommend him highly. He doesn't push anything to be done unnecessarily and does his best to save you money.

Dan has done a few different jobs for us and is always courteous and professional. He is very good…read moreat explaining everything and makes suggestions to help avoid future problems. Highly recommend!

Replace the stopper. All went well with scheduling and work performed. Serviceman was very…read moreknowledgeable!

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

My 80+ years old in-laws called them during last week's below zero freez4-fest because their…read morebasement washing machine drain was blocked. The guys showed up the next morning, camera-scoped the pipes and spent four plus hours snaking through 60 years of roots and broken clay tile to get the drain operating properly. They had moved the washer and dryer out of the way before the started, moved it all back on completion and cleaned up after themselves. And they invited my father-in-law to watch the whole process. They (and I) couldn't be happier. We'd definitely recommend Brecksville Plumbing and they'll be our first call in the future

Recently had work done on a bathroom in my home. Good service at a good price point. The next time…read moreI need work done, I will call them and, hopefully, they will send Jeff out.

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Once again, K&S Mechanical came to the rescue! Every time I've needed their help, they've delivered…read moreoutstanding service, and this experience was no exception. I called about an issue with our shower, and Karen immediately took charge. She was friendly, professional, and made the entire process easy from the start. I received a text back the very same day, and she had an appointment scheduled within just a couple of days. On the day of the appointment, I received a text about 20 minutes before Justin arrived, which I really appreciated. He showed up right on time, introduced himself, and quickly got to work. Justin was courteous, professional, and clearly knew exactly what he was doing. Rather than trying to upsell unnecessary repairs or replace parts that didn't need attention, he carefully diagnosed the problem and had our shower working properly again in about 10 minutes. That kind of honesty and expertise is hard to find these days. What really sets K&S Mechanical apart is their commitment to customer service and integrity. Their pricing is fair, their work is honest, and they genuinely care about doing the job right instead of simply making a sale. A huge thank you to Karen and Justin for another outstanding experience. I won't hesitate to call K&S Mechanical for any future plumbing needs, and I highly recommend them to anyone looking for reliable, honest, and professional service. They have definitely earned my business for years to come.

I can't believe it's taken me 3 years to write this review! K & S has been my go-to plumber for the…read morepast few years. I do real estate full-time and I first used them to assess the sewer lines in an apartment building my brother and I were personally in the process of buying and he found a sink hole underneath due to the corroded sewer lines (saving us thousands of dollars.) Ever since I have recommended them to all my buyer and seller clients in need of a plumbing inspection, repair or scope! Which is honestly saying a lot, because after 11 years in real estate, I have very very few contractors I recommend. Because a lot are unreliable, but NOT them! They respond quickly, they show up, they are available in emergencies, they do great work, they are super knowledgeable, they are honest and they NEVER pressure my clients into repairs they don't need. They treat your home like it's their home and what they'd personally and professionally recommend! There is also not enough space in here to share all the things they've caught for my clients: rotted sewer stack mains, sewer gas leaks, water intrusion, leaking lines, safety concerns and so much more. Plus, the willingness to put my clients mind at ease by discussing their reports in person or over the the phone at literally all hours. And never making you feel like any question is a silly question... they truly care! If you hire them I promise you won't regret it! Thank you so much Sean, Justin and the K & S Family for being the best in the business! You so appreciated!! Sincerely, A realtor who only trusts them for all her and her clients plumbing needs! (I attached some photos from a recent job, where they scoped and saw the sewer stack was rotted. They then replaced it and replaced all the old waterlines as well.)

All around awesome customer service!!! I received the time frame of 5:00 PM - 6:00 PM for Five…read moreStar to come out to me. At 5:00, I got a reminder call from a very professional and energetic young lady to let me know they were out to the house soon. She was great to talk to when most people would be winding down from a work day -- she was very peppy! Soon after the call, Kamran came to the house. He was very professional and polite, examined the issue, gave me a price quote, and then completed the project in great time!! He was very thorough, detail-oriented, and walked me through everything he was going to do. I am so glad to say that we have our "go-to plumber" now thanks to Five Star Plumbing and Heating!! Thank you!!

I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday…read more He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it. He came in, checked the drains we were concerned about, and helped us clear them. Kamran also recommended some items to us on Amazon that will help us prevent the issue going forward. He cleaned up after himself and gave us what I consider a reasonable price for the work. Overall, a very good experience and we'll be reaching out to Five Star Plumbing and Heating for any other issues we have in the future.

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.