This was my first experience using Navis Pack and Ship of Joliet and I was completely impressed…read morewith their services. George, the owner, was very easy to work with and was very efficient at scheduling his team to come to my location at a time that was convenient for me. His packers and movers contacted me about one hour before they were to arrive to confirm our appointment. When they arrived, Guy and Blake were the most professional people I could ask for. They very very friendly, courteous and professional. They went out of their way to carefully pack and box all of the delicate items that were being shipped. They accomplished the task quickly, carefully and efficiently. The items being shipped were of great sentimental value due a recent death of a loved one and I could not have asked for better or more caring service. Thanks Navis of Joliet. I look forward to doing business again.

Navis completed my move from Milwaukee to Indianapolis on schedule and under what I was quoted…read more George (the owner) followed up during the entire process and made this teh best moving experience I have ever had!

I called and ask specifically how much a notary was for a specific paper. she said $5 or $10. went…read morethere 5 min later. again i told her I called and asked if still $5 or $10. she said yes. notary signed a 1 page document. then said $15. I asked again why she told me $5 or $10. she lied and said no all real estate notaries are $15. too late now as paper is signed. VERY SHADY business !!!! will NEVER go again!!! notary by 7/11 at Caton Farm n Essington said $5. will go there in Future!!!!!

Best place to go for your needs . Am new company owner and I am pleased with the results and…read morefriendly staff. Definitely coming back.

Someone in that office stole my package, because of the warning sign on the box that stated it was…read morea battery inside they knew it was something. They stole my phone that I was trying to return. Now I have to pay for it.

Very disappointing experience. It is nearly impossible to reach anyone by phone--after calling…read moreabout 20 times, no one answered. When I finally did get through, I calmly explained my concern about a missing package. Instead of helping, the employee hung up on me. This is extremely unprofessional and unacceptable, especially from a location with government-backed jobs where customer service should be a priority. I hope management addresses this issue and improves their communication and service

I've used Vital-Pak Courier services more than once, and they have always gone out of their way to…read morebe accommodating. I needed medicine picked up from my doctor's office and delivered to my house during the pandemic. My doctor's office has not been operating at full capacity during this time and they insisted on knowing exactly when the courier would arrive because of locked doors. Vital-Pak was very accommodating and told me the exact time they would arrive. In my experience, the best that other courier services will do is give you a 2-hour window of when they will arrive, and charge you more for it. Whereas Vital-Pak gives you better service at truly unbeatable prices. I also feel that their customer service is outstanding. It is always a pleasure dealing with them - very friendly!

From the owner: Same Day On-Demand Courier | 1-4 HOURS | Serving the Entire Chicago-land area | Vital-Pak Courier…read more& Logistics Co. is based in Oak Brook, IL, with its warehouse, Ship Center, and order fulfillment facility located in Lisle. We are a full service, same day courier & logistics provider conveniently located near all the major Chicago-land highways allowing us the ability to manage your critical demands and logistical services in a timely manner. We offer same & next day deliveries, 1-4 hour "on demand" service, scheduled routes (routine pick-ups), long distance (Midwest) deliveries, packaging, shipping, stocking, order fulfillment and warehousing. Our overwhelming commitment to our customers, and unparalleled service, guarantees quality performance, reliability & professionalism, each step of the way. We're the trusted and dependable custom courier company, providing second-to-none service throughout the greater Chicago-land area.

Updated review: while Eric and team packed carefully in Chicago, the items were placed haphazardly…read morein the container, with cardboard boxes beneath plastic bins. A number of items were damaged, and a lamp destroyed. Thankfully Minimoves processed our claim swiftly and without challenges (we were reasonable, got estimates, set value based on comparable items). So in the end, it all worked out. Just wish they'd been more careful when they put things into the container.

Sherice, Doug, Frances, Georgia, Michelle, Jake, Pete and everyone else who works at the Illnois…read moreoffice all are very nice people and are a pleasure to work with. They provide excellent customer service.