RUINED CHRISTMAS Santa won't be coming this year for us. Let me save you the headache and hassle…read morefor you to never have Amazon or a mailbox to receive any packages here. I'm an Over the Road Truck Driver that needed a Mailbox to receive my mail and various packages. I paid 6 months ahead of time because Santa never knows nor I where I am in this beautiful country. So...with Santa and Amazon's help my family can have some type of holiday. Does anybody know how I'm gonna explain for nobody to leave any milk n cookies this year or just say everybody has made Santa's naughty list? After ordering 3 months ahead of time and 3 unsuccessful attempts from Amazon of getting packages...still nothing Somebody please pray that my family will understand that Santa gets sick sometimesfrom being out in the cold

Not a UPS Store!! They don't know what they are doing you give them your phone number & you have to…read morewrite down where you want it shipped to, all this information is in there system, unless they are not connected to the UPS Computer system, they wanted me to tell them what size box I wanted and pay for the tape?? What!! Do Not Go Here!! NOT a UPS Store!!!

Best place to go for your needs . Am new company owner and I am pleased with the results and…read morefriendly staff. Definitely coming back.

They changed owners. I had a mail box there. I got rid of it cause they took away the key for the…read morefront door to get into the mailbox. I work long hours and sometimes need to get to my mail in off hours. Now I can't. I had to pay a deposit for the front door key. Now they say I can't have that back. Cause they don't need the key back. They Suck big time now. Taking my business elsewhere!!!

Someone in that office stole my package, because of the warning sign on the box that stated it was…read morea battery inside they knew it was something. They stole my phone that I was trying to return. Now I have to pay for it.

Very disappointing experience. It is nearly impossible to reach anyone by phone--after calling…read moreabout 20 times, no one answered. When I finally did get through, I calmly explained my concern about a missing package. Instead of helping, the employee hung up on me. This is extremely unprofessional and unacceptable, especially from a location with government-backed jobs where customer service should be a priority. I hope management addresses this issue and improves their communication and service

I've used Vital-Pak Courier services more than once, and they have always gone out of their way to…read morebe accommodating. I needed medicine picked up from my doctor's office and delivered to my house during the pandemic. My doctor's office has not been operating at full capacity during this time and they insisted on knowing exactly when the courier would arrive because of locked doors. Vital-Pak was very accommodating and told me the exact time they would arrive. In my experience, the best that other courier services will do is give you a 2-hour window of when they will arrive, and charge you more for it. Whereas Vital-Pak gives you better service at truly unbeatable prices. I also feel that their customer service is outstanding. It is always a pleasure dealing with them - very friendly!

From the owner: Same Day On-Demand Courier | 1-4 HOURS | Serving the Entire Chicago-land area | Vital-Pak Courier…read more& Logistics Co. is based in Oak Brook, IL, with its warehouse, Ship Center, and order fulfillment facility located in Lisle. We are a full service, same day courier & logistics provider conveniently located near all the major Chicago-land highways allowing us the ability to manage your critical demands and logistical services in a timely manner. We offer same & next day deliveries, 1-4 hour "on demand" service, scheduled routes (routine pick-ups), long distance (Midwest) deliveries, packaging, shipping, stocking, order fulfillment and warehousing. Our overwhelming commitment to our customers, and unparalleled service, guarantees quality performance, reliability & professionalism, each step of the way. We're the trusted and dependable custom courier company, providing second-to-none service throughout the greater Chicago-land area.

Sherice, Doug, Frances, Georgia, Michelle, Jake, Pete and everyone else who works at the Illnois…read moreoffice all are very nice people and are a pleasure to work with. They provide excellent customer service.

Updated review: while Eric and team packed carefully in Chicago, the items were placed haphazardly…read morein the container, with cardboard boxes beneath plastic bins. A number of items were damaged, and a lamp destroyed. Thankfully Minimoves processed our claim swiftly and without challenges (we were reasonable, got estimates, set value based on comparable items). So in the end, it all worked out. Just wish they'd been more careful when they put things into the container.

Former driver had to fight for my pay after 3 pay periods they still couldn't get me paid and…read moredispatch called every 10 minutes and cussed me out very unprofessional car got tired from yard in colorado they told me it's not there problem that I need to worry bout the load not my car

You're better off going to another trucking company, more like Don't Go To Logistics…read more Their drivers lie and so does the company. One of our customers scheduled them to pick up a load of 15 pallets, but two weeks later and 5 scheduled pickups later they still haven't picked up the shipment. They basically have trucking erectile dysfunction. They're just not up to the task so to speak. Their first attempt to pick up the shipment the driver get to our building right before were going to close, so the warehouse guy agrees to stay as long as it takes to load the shipment. We don't have a dock and the truck is too big to back in. We have a forklift and let the driver know we will place the pallets on the end of his trailer, but that has to move them around in his trailer. He opens up his trailer, when we notice he has an 5 foot by 20 foot section of cubical wall blocking most of the space in the trailer. He, then refuses to move the pallets. Calls his dispatch and leaves. Go To Logistics tells our customer that he's been here for 2 hours and that we refuse to load them. All lies. So, they are rescheduled again for the next day. A new drive comes and refuses to move the pallets in his trailer again. He said he didn't want the load and just left, never called his dispatch and leaves. He claims he never made it because the streets were too small. After this we had several scheduled appointments, but no truck ever showed up. What a bunch of losers and a waste of time.

Transparency and follow-through are important in any business. Unfortunately, after completing work…read morefor this company, I was never paid. Based on my experience, I would not recommend them.