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    ChaproNet

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Services - ChaproNet

    Security system installation

    Security system repair

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    2 years ago

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    Family Security Door & Window

    Family Security Door & Window

    (6 reviews)

    Chatham

    Thought that our security door installation was going to take half a day....it took 3 weeks…read more Everything was going pretty well.....got an estimate and scheduled an appointment to get new security doors for the front and back of our townhouse. Day 1: Installer came and installed the back door with no problem. The guy then unloaded the security door for the front, but there was no freakin mail slot!!!! We specifically requested a magazine slot but it wasn't put in. Shouldn't this be checked before you leave? So, we schedule a day for the next week. Day 2: NO SHOW. We scheduled the appointment but they didn't even come. Not even a call....we had to call them. And according to my fiance, it sounded like they were making these BS excuses of why they couldn't make it. This really sucks because my fiance canceled a client to wait for the installer. Again, scheduled an appointment for the next week. Day 3: Finally installed the front door, but managed to forget a piece that goes on top of the door....arghhh!! But whatever, it was practically done and we didn't have to be there for that. Day 4: Completed. Finally! What was supposed to be one visit ended up to be 3. They have lousy customer service but did a good job with the door.

    I recently ordered security doors from Family Security and was pleased with the service. Their…read moreoffice was very quick to set up an appointment for estimates. The guy who came out was very helpful and actually talked us out of spending oodles of money on steel doors and rather suggested security storm doors which are an extra level of deterrence for a lesser cost. The guy who measured came back the next day so that we could place our order and we were running late b/c of the bad storms... he waited almost 40 minutes for us to get there (he was actually 15 minutes early, so it's not totally our fault that he had to wait so long). Anyway, storm doors are kind of ugly but these are the nicest we found and we feel safer knowing they're there. ---- Minus 1 star b/c I had to call to schedule my installation appt even though I was told that they would follow up and b/c you can't look at the samples on the website. If they upgraded their website they'd definitely be up for 4.5 stars :)

    Video-Comm Security Cameras - Security cameras for parking yards.

    Video-Comm Security Cameras

    (5 reviews)

    Archer Heights

    I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

    I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!

    Pro Video Security

    Pro Video Security

    (10 reviews)

    Bucktown, Logan Square

    Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

    I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

    ChaproNet - securitysystems - Updated May 2026

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