Thought that our security door installation was going to take half a day....it took 3 weeks…read more Everything was going pretty well.....got an estimate and scheduled an appointment to get new security doors for the front and back of our townhouse. Day 1: Installer came and installed the back door with no problem. The guy then unloaded the security door for the front, but there was no freakin mail slot!!!! We specifically requested a magazine slot but it wasn't put in. Shouldn't this be checked before you leave? So, we schedule a day for the next week. Day 2: NO SHOW. We scheduled the appointment but they didn't even come. Not even a call....we had to call them. And according to my fiance, it sounded like they were making these BS excuses of why they couldn't make it. This really sucks because my fiance canceled a client to wait for the installer. Again, scheduled an appointment for the next week. Day 3: Finally installed the front door, but managed to forget a piece that goes on top of the door....arghhh!! But whatever, it was practically done and we didn't have to be there for that. Day 4: Completed. Finally! What was supposed to be one visit ended up to be 3. They have lousy customer service but did a good job with the door.

I recently ordered security doors from Family Security and was pleased with the service. Their…read moreoffice was very quick to set up an appointment for estimates. The guy who came out was very helpful and actually talked us out of spending oodles of money on steel doors and rather suggested security storm doors which are an extra level of deterrence for a lesser cost. The guy who measured came back the next day so that we could place our order and we were running late b/c of the bad storms... he waited almost 40 minutes for us to get there (he was actually 15 minutes early, so it's not totally our fault that he had to wait so long). Anyway, storm doors are kind of ugly but these are the nicest we found and we feel safer knowing they're there. ---- Minus 1 star b/c I had to call to schedule my installation appt even though I was told that they would follow up and b/c you can't look at the samples on the website. If they upgraded their website they'd definitely be up for 4.5 stars :)

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!

I can't say enough nice things. I needed a new outside lock set and I needed it to be rekeyed. Zak…read morewas efficient and helpful. I ran into an issue w installation and Nick was here quickly and solved the problem. Both were a pleasure to work with!

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Chicago Security Surveillance: Don was fantastic! Professional, informative, efficient are words to…read moredescribe his company. He told us exactly what gear we required for our little home. GREAT JOB, DON! 5 STARS!!!!! THANKS AGAIN!

Great company to work with. They helped us figure out exactly what we needed, answered all our…read morequestions, and were reasonably priced. they installed security cameras, access controls, and an nvr in our building. Very happy with Linx and service provided!

From the owner: Linx Security is a locally owned and operated company with a managed team who has 20+ years of…read moreindustry experience. We will work with you to design and install a custom security system that fits your specific needs and budget, providing you with peace of mind and protection. We have integrated solutions that deliver consistent results for commercial and enterprise accounts.

My wife and I had locked our garage door keys in the car in the garage. I contacted Chicago…read morelocksmith and the dispatcher took my information and told me someone would call/text me asap. I received a text from Chris not even 5 minutes later with an ETA, he arrived well within that window & it took him about 3 minutes to get us inside our garage and better yet, there was no damage to our garage door lock so we are still able to use as normal. Cost was well worth the value and I will be keeping them on speed dial in case this happens again.

Chris was able to come out on such a short notice, very straightforward, and reasonably priced…read more(almost half the price of other locksmiths!). Thank you!

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

My husband and I moved to the North Shore of Chicago last year from Arizona. We had an alarm system…read morein our prior house and wanted to duplicate the security system in our new house. I did a great deal of research into the available security companies in our area. We selected Forest Security after meeting with their representative, Tim, at our house. He was very knowledgeable and helpful. We felt extremely comfortable with Forest Security and decided to choose them over their competitors. We just had our security system installed by Jason and we could not be happier. Jason really understands security systems and took the time to share his expertise with us so that we had a comfort level with our system. We would highly recommend this company and feel we received superior service, product and really good value. Julie