I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

Andrea, the owner, came through with a last minute order of 2 part forms for me. Exceptional…read morequality and most importantly, outstanding customer service! Thanks again Andrea!

I called and ask specifically how much a notary was for a specific paper. she said $5 or $10. went…read morethere 5 min later. again i told her I called and asked if still $5 or $10. she said yes. notary signed a 1 page document. then said $15. I asked again why she told me $5 or $10. she lied and said no all real estate notaries are $15. too late now as paper is signed. VERY SHADY business !!!! will NEVER go again!!! notary by 7/11 at Caton Farm n Essington said $5. will go there in Future!!!!!

Great service and outstanding patience with everything I needed. I was given clear instructions on…read morehow to prepare my files for printing, all while helping other customers and keeping the store flowing smoothly. I never felt ignored or left waiting. The multitasking was done incredibly well and made the entire experience stress-free. I've used this place many times and have always received outstanding customer service. Highly recommend!

Went twice to get my skis boxed up and shipped out they packaged very well and easy and convenient…read more Excellent service Thank you so much !

I've worked here and this place is a disaster from top to bottom. This location is known to sell…read moreout of date product. The owner, Kevin, is a sleezeball who doesn't pay out final paychecks. If you order online don't be fooled by their shipping costs; they may call you up and ask for more money.

Highly recommend The…read morecustomer service is 5 stars The product selection is phenomenal They have curbside pickup available When I first went here I was a bit confused by the layout of the store, I wasn't sure where to go. I eventually walked up to the counter and let them know it was my first time there. The lady that helped me was kind and patient and I felt well taken care of. I definitely recommend this store if you are in the area. They have better prices then the craft stores. Give them a call if you have any questions. The location is easy to miss, every time I go here I pass the store and have to turn around.

I often use this location for pick up orders. The staff is friendly and very helpful. Store is…read moreclean and well organized!

This is the only Office Depot that does not offer the 20% in-store discount to veterans even with…read moresupporting credentials. This amounts to a false advertisement on their website and a disrespect against our military branches. DONT SHOP HERE IF YOU ARE MILITARY or former. Vince the store manager was THE most unhelpful manager ever in any store.

I requested that they notarize a signature in Pearland. They were there promptly on time conducted…read morebusiness used a fair price guide and will call them again.

Awesome experience! Called to update time of arrival when Chicago suburbs traffic got bad!read more

This was my first experience using Navis Pack and Ship of Joliet and I was completely impressed…read morewith their services. George, the owner, was very easy to work with and was very efficient at scheduling his team to come to my location at a time that was convenient for me. His packers and movers contacted me about one hour before they were to arrive to confirm our appointment. When they arrived, Guy and Blake were the most professional people I could ask for. They very very friendly, courteous and professional. They went out of their way to carefully pack and box all of the delicate items that were being shipped. They accomplished the task quickly, carefully and efficiently. The items being shipped were of great sentimental value due a recent death of a loved one and I could not have asked for better or more caring service. Thanks Navis of Joliet. I look forward to doing business again.

Navis completed my move from Milwaukee to Indianapolis on schedule and under what I was quoted…read more George (the owner) followed up during the entire process and made this teh best moving experience I have ever had!

Been using the Chicago Lockbox mail receiving company for about little over four years the service…read moreis great the people are friendly and helpful. The price of the mailboxes are reasonable. I love this place.

They couldn't be nicer or more accommodating. They go above and beyond to help you get your…read morepackages off. Much appreciated!