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    Applied Industrial Technologies

    5.0 (1 review)

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    1 year ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9
    (34 reviews)
    $$

    4/7/26 Made the trip down to pick up one of the plants I…read morejust purchased last week in the clearance-.. they still had two left-.. Also grabbed another two clearance perennials.. Got to the cashier- She said because the two went marked she would not do the 50% off-yet I had a photo of the one I purchased last week.. So disappointing as we have never had any problems.. Ended up with one clearance plant.staff needs to be more diligent marking the plants.. Those plants will end up dying and could if went to a good home..

    I came into this store looking for a specific item I needed more of. I'd purchased this item from a…read moredifferent location two weeks prior, but figured I'd stop at this location since I was on this side of town. I saw an elderly, gray haired employee walking my way and asked if he could point me towards the direction where this item would be. (location layouts differs for each store) I explained what I was looking for. The look this man gave me, pissed me off because he looked at me like I was dumb. He said there was no such thing and he'd never heard of such an item. I told him Lows carried them and that I had purchased them at another location. He proceeded to tell me that every location carried their own product. (How stupid did he think I was) he then asked me if I had an I number like it was my job to know it!! I thanked him (for nothing) and walked way. Found them in garden Ps. The other store was no better. The older, gray haired employees seem to get bothered when asked for help.

    Big R

    Big R

    3.3
    (55 reviews)

    The customer service that Matt and his team displayed was beyond extraordinary, very helpful and…read moreprofessional staff. They earned my business and future visits for work clothing and footwear to include hardware.

    The store is organized, but my experience was so uncomfortable that I refuse to go back…read more About 2-3 weeks ago, I was shopping with my Caucasian husband. He received all the help he needed, but my experience was completely different. The moment I picked up an item in the camping aisle and handed it to my husband, who was carrying the basket, I noticed employees watching me. One employee kept their eyes on me for over 10 minutes. It got to the point where I had to make eye contact and stare back because I felt so uneasy. As a brown Asian customer shopping with my Caucasian husband, I couldn't help but feel like I was being singled out. The employees were constantly talking on their radios while watching me. They may have thought they were being subtle, but it was obvious. Whether intentional or not, I was left feeling as though I was being treated like I was stealing, and it completely ruined my shopping experience. No customer should leave a store feeling singled out or uncomfortable. This happened roughly 2-3 weeks ago, and I haven't been back since. Even though the store is only about a minute from my house, I refuse to shop there again. There are plenty of other places that know how to treat customers with respect.

    Applied Industrial Technologies - buildingsupplies - Updated August 2026

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