I called because my oven door was locked and I couldn't figure out how to fix the issue. They…read morehelped me troubleshoot what was going on and I was finally able to reset it with their help. They were friendly and very helpful. I will call them in the future if I have other appliance issues.

I called them because the igniter on my gas oven went out, they answered the phone and were very…read morehelpful in directing me to find the right part and said they would come out to replace it, (I actually ended up putting the part in myself because it's not that difficult) but when I told them I was going to try it they said I could call them if I had any problems and they would walk me through it on the phone. Good customer service is hard to find these days and I thought that was pretty epic! I would call them again and hire them if I had a problem.

Had an oven problem and called and gave error code and oven and self diagnosis. Said they had to…read morecome out and look at it but $130 service call would be applied to repair amount. Did nothing but look at error code that I had given him. Several days later women called and said repair would be $395 dollars. When technition came to make repair he said that it was caulked in and he didn't do caulk and then tried to manhandle unit out without cutting caulk. Told me units aren't normally caulked in but having been a builder for 43 years I knew this was a false statement. Being he did not have proper tool I then got knife and cut caulk. When repair was finished without cleaning up after himself he demanded another $395 without $130 service call credit as originally agreed. The whole experience was highly unprofessional and to me seemed very unethical.

Had a problem with a stove and was very disappointed with the service and lack of professionalism…read more For the duration of the service call, that proved to be completely unhelpful in diagnosing or repairing the issue, we were subjected to aggressive political views. Believe whatever you want but, keep it to yourself when you are hired to do a job. We couldn't wait to get this guy out of our home.

My front load washer had a pump failure, won't drain…read more After determining it was the pump that failed, not the motor, we called around for a specific Kenmore water pump. It was easily found on the internet but who wants to wait a week or more to see if you get the right part? We called around and the places we called referred us to Glenwood Appliance. So off we go.... I happened to bring the broken pump with me, I walked in and was greeted by a smiling young lady who asked what she could do for me. All I did was raise the pump and say I need a new one of these.. before I could tell her what it was, she said I have those over here.... Holy smokes, you kidding me?! I really like it when employees know their stuff! She brought out a small box, cut it open and BINGO! The exact make and model with the same part number even. This small shop had a factory part for a 5 year old front load washer, man what a relief! My machine broke down last night, tonight it will be back in action! The people here are knowledgeable and resourceful as she let me know that the next time I need anything, i should also bring the make and model info, just in case they can cross reference it with a part from another brand! Nice!

They fixed my ice maker and microwave quickly and reasonably. Friendly, professional service.read more

This is not a critique or praise. Just FYI that they do not do dishwasher repair. I don't recall…read moreseeing that on the listing or I wouldn't have called.

My experience with this appliance repair man was not even worth one star. He is dishonest and…read moreextremely rude.

I purchased my HVAC system from James Heating in 2021, and have them service my system annually…read more Their techs are knowledgeable and professional. Highly recommend them.

Our ac stopped working on the hottest day of the summer (103), so far. I called at 5:00 pm. They…read moregot back to me in about 5 minutes, and were at my house in 20 minutes to fix the problem. Both technicians were VERY friendly and courteous. They are now my go to company for HVAC. Thank so much

Excellent service. When the augur stopped working, Jeff and his son Henry were able to come the…read morenext day to solve the problem. They clearly explained what happened and what i can do in the future to prevent the problem from happening again. They were as friendly and helpful as I could hope and the fee was quite reasonable. I will definitely call them if anything goes wrong again.

Anthony was amazing. Very responsive and accommodating and delivered the washer dryer fast. Would…read morehighly recommend. Great value and service.

My 7 year old LG frig died during a recent heat wave. First the ice maker went out then the temp…read morewent erratic, and finally it died. Instead of frantically searching for a new frig, I decided to look for a used frig. I called Good Value Appliance and he had a used Westinghouse SS bottom freezer frig. I checked it out, he delivered the next day and took away the old one. This frig works fine. Yay!!! (I will never again but an LG) THANK YOU & I highly recommend!

Description of work: Clean ducts and air returns. Replaced…read moreold section of duct work. Exceptional service. Went above and beyond. Replaced a section of duct that another company gave me the run around about and he wasn't even at the house to do that specifically. Duct cleaning was fantastic. Very helpful, prompt, courteous, fair price.

Our HVAC system was put in 11 years ago, and this was the first time we ever had the ducts &…read moreregisters cleaned. 2 guys came out to do the work. We have 23 registers, 2 returns, and 2 bathroom fans. Both of the guys worked non-stop for 2.75 hours. The registers are all now squeaky clean (they were horribly coated in dust) & our house no longer smells musty/dusty whenever the air comes on. The cost for the service was $750. I have no idea if this is good or not. I have nothing to compare the price to, since I couldn't find anyone else in our area that does true duct cleaning. But I will say these 2 guys worked hard and did a stellar job. They even offered to put our new filter in for us (we supplied it) at no extra charge.