I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

My company works with Richie and Jake at Rossco all the time. Very professional and our customers…read morelove them. Highly recommended in the south sound area

They charged almost $2,000 to replace a leaking shower value…read more I approved it over the phone because I was out of town and led to believe the house was going to be damaged unless immediate action was taken. It took 3 hours which translates to about $500-$600/hr. Wow.

They came in and assessed the problem as well as made recommendations for future upgrades…read more(everything I. The house is original, 20+ years old). Fixed the issue, cleaned up and gave a fair price. Very professional. They had a lot of appointments available.

I had a leak repaired by one of the Manager plumbers. I was happy with the repair but the plumber…read morerecommended I have a shower valve replaced because the faucet was leaking as well. I asked him if the valve had a cartridge I could replace and he said no and gave me a quote for $1,824.36 to replace the valve. I thought this seemed high and called another plumber for an estimate. He glanced at the valve and asked "Why don't you just replace the cartridge?" I asked how he could tell at a glance there was a cartridge and he responded any plumber could tell just by looking at it. Glad I got another plumber to look at it! The fix cost me $23 for a new cartridge. I do not recommend this company. In their response below, the business replied their plumber recommended a full valve replacement rather than a cartridge replacement. I asked the plumber if the valve had a cartridge and he said no then gave me an estimate over $1800. They say they "stand by our approach". Their plumber told me something that wasn't true. Not a good approach if you ask me.

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Excellent work. Darrell was super helpful and knowledgable. He came the following monday after…read morethanksgiving weekend and got the job done in two hours. He made a tough weekend with no water, into a painless fix. Reasonable price. Will ask them to service to future the rest of our AC/furnace units!

We had a leaky pipe and received the contact information for Darrell from a neighbor who had used…read morehim. Extremely happy with the service provided and the price was reasonable! I would recommend them for their knowledge, service, friendliness and overall professionalism!

I highly recommend Waxman Family Contracting! Josh was professional and exact in his approach to…read moreour issues. He arrived the day after we called, listened to our concerns, offered plumbing advice and completed the job to our satisfaction. His prices are more than fair and the quality of his work exemplary. Call Waxman Family Contracting first, you won't regret the choice!!!

Waxman Family Contracting was a pleasure to work with. I had a tankless water heater installed and…read morethey did an excellent job. I am enjoying the unlimited hot water! I wouldn't hesitate to recommend Waxman to anyone that has a project that they need done. Very reasonable on pricing and is very up front about costs. Thank you Waxman Family Contracting!

I hired Premier (Ally) Plumbing to install a shower trim set after a recent renovation at my rental…read moreunit. The tub spout flew off under water pressure and struck the tenant during the first use 4 days later. I called (it was on a Sunday) requesting emergency service due to this being the only shower in the unit and it was actively leaking into the wall when the water is on. I was told the earliest time someone can come out to fix this screw up was on Thursday, 5 days later. I again voice the urgent nature of this repair due to the failure of their initial installation. The only thing offered was a call from the manager 24 hours later on a Monday. Today is Friday and no one has called.

Very expensive service! I was pulled in by the Yelp reviews, but shocked once we got the bill. We…read morehad them out about a week ago to our rental in Seattle and will definitely not use them again. $250 for auguring a toilet (kind of like snaking it out) seems astronomical. We've had this done before by other companies and it was half the price (or less even). Just wanted to warn folks to shop around and not be pulled in as we were.

Aron was extremely professional. He showed up on time and was very well prepared with extra parts…read moreand tools in case if needed. He was able to fix the plumbing issue and documented his work using his iPad. I will highly recommend Aron to my friends for any plumbing issue they may need help with.

On time or early, quick service and thorough. Aron was professional and nice. Had a clogged drain…read moredownstairs bathroom which is also plumbed to the kitchen sink upstairs. Woke up to a mess at 6:30 am. Called them at 7:15 and they were here at 9:15 and solved my problems.

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

Honest, fast, reasonably priced and on time. They are on my contact list for future needs.read more

We've been using Neptune Pool and Spa for about six months, and our spa has never looked or felt…read morebetter. The water stays perfectly clean and balanced, and they're always on top of maintenance and chemical adjustments. When our heater started acting up, their technician arrived the same day and got it running again quickly. Friendly, professional, and truly reliable -- highly recommend their service to anyone who wants worry-free spa care!

Steve (owner) and his team have been a HUGE help in completing a spa repair another well known pool…read morerepair company had been failing at for years. Our jets- previously told by aforementioned other company would need to have concrete torn up to access - work perfectly after a short VERY affordable visit. He's also working with us on pool repairs that the same other company tried to severely mishandle before our maintenance person finally realized Neptune's service and expertise is the only company we can trust to get the job done properly, on time and at a fair price. We're grateful to have found a great team to ensure our community pool and spa are working well and we can enjoy them all season.