I am truly grateful for all of your time, help, and assistance on my LG Refrigerator. Thank you Tom.read more

I worked for Holaday-Parks, Inc., a full mechanical company with all union and licensed plumbers,…read morepipefitters and sheet metal workers. Tom and son came out and fixed our very expensive refrigerator/freezer in only 1 hour from time I called, saving lots of food from spoiling. I would definitely recommend this company.

Very knowledgeable, next day service, speedy repair, and reasonable price. All in all, very good…read moreservice. Thanks Craig!

Our technician was on time, very courteous and respectful of all of our surrounding's appliances…read moreand cabinets. Great communication during the inspection and what the estimate for the repair (very competitive) would be. Both my wife and I were very happy with the service. Will be calling Rob's again if we need appliance repair!

Don came by for a $110 service call for our rattling dryer and claimed to purchase the parts needed…read moreto fix it. After a series of no call no shows, and complaining about being sent the wrong parts from amazon, he agreed to refund me the money over the phone. I have not seen the refund. I understand there may be personal things going on - we all have our things we're working through - but I found this experience to be borderline scam artist. One big nope. I didn't check the yelp reviews, otherwise I would have listened to Courtney T., Dawn I, and Joshua M. I called optimum appliance and Hy came over and fixed the issue next-day. No need to order parts, he had the new dryer motor in his truck. He said there was evidence no one had even tinkered around.

I called to see if he could fix a broken washing machine at my rental and he texted the total cost…read moreand gave his honest opinion that it wasn't worth putting money into it when the cost would be almost the same as a new washing machine. I really appreciate the honesty! I Will definitely give another call if any other issues occur.

My GE Microwave was not cooking and I called Brothers Appliance repair. I left a message and the…read morecall was returned the same day! A few minutes later Tien Nguyen called and we made an appointment for the next morning. Tien arrived about 10:30 the next morning. He was wonderful! very professional, he had the correct tools to do the job and repaired the microwave without needing any parts!! I will certainly call Brothers again when I need help with my appliances and I recommend them highly.

Wow. Just Wow. Our…read more10+ year old Kenmore washer stopped spinning/draining/rinsing. We were on vacation for a week and had a mountain of laundry to do. I needed same day service and called everyone highly rated on Yelp. Nobody could do it. Searched the Googlez for emergency washer repair seattle, and these guys came up. No Yelp reviews, but I was desperate. Called and a human answered the phone on the second ring. Said someone could be out here in a thirty minutes. THIRTY MINUTES!! They showed up 30 minutes later...really. Totally professional. Diagnosed the problem in less than 10 minutes. Needed to get a part from their warehouse in Kent...but could have it back in a few hours! A FEW HOURS!! It was $50 for the visit/diagnosis - which they deducted from the work total after the job was done. He said he would be back by 2p. He was early. EARLY. Fixed the problem, ran my card through his modern google tablet. I got a digital receipt instantly with a perfectly running washer. total bill was around $150. I was stoked for same-day service and a warrantied, certified part. Total professionals. Highly recommend.

Only a week before Christmas and my refrigerator/freezer wasn't keeping its temperature. I was told…read moreby a previous "so-called" professional that I needed a new compressor. I called Tom and asked if he can replace my compressor and he said, " I don't replace compressors." I said, "OK thank you" and hung up the phone. Not long after that he called me back and asked me, "how do you know you need a new compressor?" I told him the story and he was appalled that the "so-called professional" didn't even pull out the refrigerator to take a look. Of course this is my first time dealing with a refrigerator issue so I really didn't know any better. Long story short, Tom was on his way within two hours. He drove an hour to get to my house on a Friday night. Within about 20 minutes he had fixed my refrigerator but wanted to wait a little while to make sure the compressor was regulating the temperature. While we were waiting he took a look at my dryer. (for free!) This took about 20 minutes, then he checked the refrigerator temperature and what do you know the refrigerator/freezer temperature had dropped dramatically! I was quite surprised to say the least. At this point I was a huge skeptic that my very old refrigerator was going to be fixed. Not only did Tom go above and beyond he kindly wore a surgical mask that I provided him. I have a weak immune system so I need to be extra cautious and Tom was more than willing to accommodate my request. Huge points! Tom really knows his stuff. He's a great communicator, trustworthy, genuine, and will be on my speed dial as my "go to guy" for house repairs. I would highly recommend Tom!

I'm really happy with Trigen Appliance Repair. It had been difficult finding someone who could help…read moreservice a gas range ignition issue for my tenants at my property in Seattle. Many vendors I reached out to were either simply not responsive or unable to work on the gas range type that I have at my property. After spending so much time researching vendors who may be able to help... I was really happy to have found Trigen Appliance Repaaur. My interaction with Thomas from Trigen from the get go, however, was a completely opposite experience from other vendors I interact with. Thomas was super responsive via any communications mode I had with him, be it yelp messaging, text or phone. I pretty much get a response (and not just canned responses..but rather..customized answers that were specific to my issues) from Thomas within 10-15 minutes. What I liked about Thomas from Trigen is..I think he genuinely cares and is passionate about the work that he does. He isn't all about money..and genuinely wants to help you resolve your issues. In a specific case, when I described my issue to him, he even suggested trying to diagnose something that may allow me to fix the issue without him even coming to service, which was a really nice attitude he had about his line of work. During the fixing process and because of me being a landlord living far away from my property, he updated me the progress and recommendations throughout the steps. Heck, he didn't mind fronting his own money first to obtain a part needed to fix my gas range either. I really appreciate Thomas' help and would wholeheartedly refer or use his service again in the future.

Took care of my washer and had it running quickly. Nice workers. Came out right away and follow up…read morewas fast too.

I was very happy with Expert Appliance Repair. I had a dishwasher and a dryer that needed to be…read morefixed. Expert Appliance Repair was able to come out in a couple days, which was very helpful! Vlad was professional, respectful, and explained the issue and problem for both of the appliances. He let me know the cost, which I felt, was very reasonable. I definitely will use them again Highly recommend !!

After leaving a voicemail asking for service, Bree called me back in a timely fashion and was able…read moreto find time in their busy schedule within a week. On my appointment day, Erik alerted me that he could be early, so I gladly accepted. He arrived ready with a face mask (my mother at risk), and got to work right away. He diagnosed the problem with my dryer in a matter of minutes, explained the repair, and offered a quick fix, as well as a discount on some preventative maintenance. I opted for the maintenance and he was finished with everything within an hour. Paying by credit card was convenient and the invoice was transmitted digitally to me via email. Great experience. Highly recommended. If anything else breaks, I will call Diamond Star first.

Erik was great. Came to our house when scheduled, calling ahead to let us know time. Fixed our…read moredishwasher door spring - an easy job but our installation was odd and he figured it out and repaired same day. Would use again and highly recommend.

I called multiple companies and was frustrated just from the initial call, pricing model, etc…read more Seattle Appliance Repairman was super easy to work with, very responsive, very reasonably priced, delivered a quick and successful repair. I'll definitely use them again.