Straight to the point and does what's needed. Highly recommend…read more Very professional and communication is great.

Tom answered my call after office hours which surprised me. He was friendly, yet to the point. He…read morewas able to come out only two days later. He fixed my washer lid lock issue within 20 mins. The price was very reasonable. Happy with my experience. Definitely recommend.

I have rental properties and this company is always very quick in taking care of whatever needs I…read moremight have. Last service call was gas stove leak. They were able to repair and save me from buying a new unit. Have used them for AC's many times.

I have used On Point the past few years for my washing machine and my refrigerator and they were…read morehonest and knowledgeable for both. My fridge deli drawer kept freezing over and they came out and fixed it within a day or two of calling. As for my washing machine, they were not able to fix it because it was a motherboard issue with parts that were no longer available for my specific model. He gave me a few ideas of ways to get as much life out of it as possible and it continued for another 6 months using those suggestions. They had a $75 charge for coming out which I thought was fair even though they were not able to fix it. I would recommend using On Point for your appliance repairs because they are timely, friendly, honest and fair.

Highly capable team! I've used greentek several times over the years for service calls. Go green!…read moreGo greentek.

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

The store personally and product selection were excellent. My installation was awful. The…read moredelivery/install individual was a taciturn man, who appeared anxious to do as little as possible. This individual hooked up both machines and opened the door to leave, I pushed on the washer and observed that it was rocking on the mounting pads. I advised the installer that the machine was not level. His answer, "THAT is a heavy machine!". I agreed, but stated that he maybe should have brought a helper. Not willing to have him leave the machine for me to level; I helped him lift and adjust the leveling feet. After he left, I discovered that he had totally botched the dryer vent installation. There was an extending periscope type duct, that mounted to the machine vent, then went behind the machine and extended the vent to the top of the machine. This allowed for the machine to be placed closer to the wall. This cretin, loosely zip tied the flexible duct tubing to the machine, then zip tied the extendable vent tube to this tubing, then zip tied ceiling vent to top of periscope vent, and dropped the periscope vent in it's entirety, behind the machine. He then left, leaving the dryer about 8 inches from the wall, and without making the water connection for the steam dryer. At 76years old, I wrestled the machine away from the wall to correctly install the vent apparatus; the machine was then placed back into position. It now sits 3" from wall. It is almost level, but i cannot raise it to correctly level it. There is still NO water connection to the dryer. If i had known the installation would be so terrible, i would NOT have purchased the washer and dryer units.​

I bought a washer and drier from them 2.5 months ago the first week the motor went out in the…read morewasher. I called I texted them and no response for over a week then when we did get ahold of them they said it would be another week until they can bring us a temporary washer so they can fix our. They brought us a washer and never brought back the washer we actually bought and it's been 2 months. now the washer we have is not working I called them and they said they would be there Tuesday, no one showed up or called to say we won't make it today. We work, our children go to school we need to wash our clothes. This is bull crap. do not buy from this company if you want appliances that work, or the ones you actually buy. I am so pissed off I should have just bought something new. they tell you they do services on them to make sure they work before you buy them but it's apparent they do not. I have tried to give grace that they are new but they have only shown me how they really are. I'm so over it. Cecilia Elzy!

PROS: (1) Some of…read morethe deals are great. (2) 3 month warranty (3) Warranty actually works, at least for me. I've called, they came quickly. (4) They also repair for hire even if you didn't buy from them. CONS: (1) Prices not marked anywhere. You have to ask about the price for each and every unit on the floor. (2) Some units are overpriced. It's up to you to figure out whether the price is right. Help figuring: Figure a new appliance will last about 12 years. If it costs $500 new, that's $42 per year of life. So an appliance that's 7 years old should be worth 5 x $42 = $210. But the 7-year-old fridges I saw at 3PA that would be $500 new are priced around $300, and are all banged up, and come with only a 3mo. warranty vs. 1Y new. So, those fridges weren't a good deal, at least when I went, but the price on the range I bought was fantastic. YMMV.

I bought a washer and dryer and gave them an additional dryer for them to repair and resell about 3…read moreyears ago. 4 weeks ago the dryer shorted out (would run but not heat) I called them to come repair and PAID repair fee. Repair man said it was because it was tucked too close to the wall and melted t something/caused a short 2 weeks ago the dryer went out again, repair man said it was due to not cleaning lint trap (we clean lint trap all the time) he repaired,I PAID additional repair fee, it worked for 2 cycles, same problem. (Cost of repairs alone is already more than I paid for the dryer) I called and asked that they replace the dryer because clearly there was something else going on and I have already paid the cost of a replacement dryer. Manager said he would talk to the boss and they agreed to replace. After the delivery and replacement the delivery guy returns and says we owe $75 for the replacement. This wasn't told to us in advance and I had already paid more than enough to have a working dryer. Will not be using again. They had a repeat customer that would have continued using them. Now they don't have a customer at all.

These guys are great! Honest, helpful, reasonably priced. We just moved into a new house and had…read morethem come clean the dryer vents. There was so much build up from the prior occupants. It was a huge fire hazard. I am happy I have a company I can trust to help keep my family safe. James also shared referrals for services they don't do which saves us time and helps us avoid the risk of working with unreliable companies.

Have used them twice for dryer vent cleaning, once in 2016 and another in 2022. Excellent service,…read moregood communication, does the work pretty fast and did not leave lint and dust everywhere on the yard or roof. The pricing is not particularly competitive based on quotes I have gotten from other companies that were providing me different set of services but also has air duct cleaning services. However, I have heard some of the cheaper ones leave blown out lint in the yards and don't clean up etc so I will continue to use Better Services since I am willing to pay a little bit more for services that are done right without any problems.

They have become our "go to" company for repairing appliances. Amber and Bryce give the best…read moreservice. We have used them three times .

I scheduled this company to service my dishwasher, but they found a roach inside and refused to…read moreproceed unless I provide a certificate from a pest control service confirming the house is clean. I'm unsure why GE assigned this company, as their customer service has been disappointing.

Our oven died the Friday before Thanksgiving. Lowe's had a good sale going and we had new oven…read moredelivered on Sunday. We called Oby's on Monday. They quoted $275 for installation plus $30 to haul away the old oven. Lowe's wanted $50 for the haul away and other companies wanted $300+ for the installation. Robert (the owner) was at our house at 9am Tuesday. He had to move the electrical outlet to fit the new stove, which I guess is part of the service, because we were charged $305, as quoted. Robert is super friendly and answered all our questions. By 11am, we had a new working oven. Can't see how a service can be any better than Oby's.

Oby's is the absolute BEST! They've helped us a couple of times, but what i'm really thankful for…read moreis when they came and helped to remove a mouse that had crawled into and died inside my stovetop (disgusting, right?!) The smell, first brought to our attention by our dog, began to seep out of our stovetop and it became quite terrible over the course of a single day. I desperately called multiple places to see if they would help me and got a wide range of - "we don't work on Thermador stovetops" to "we do not work with pests and can't help you." We had used Oby's once before for one of other appliances, and I called them expecting to also be turned away, but that was not the case at all. They came out immediately and took care of the job quickly and efficiently! They had no problem removing the Thermador stovetop plate (which apparently is not so easy), and lo and behold, the dead mouse was right there! They removed him for me and we cleaned out the area. I had the intention of also patching up the hole in our floor underneath the stovetop that the mouse crawled through. They were so patient with me while I cleaned the floor, and they generously did the patching work themselves. This review has been a long time coming, and I only wish I had written it sooner. Thanks Oby, you are the best! And will be the only company we call for all appliance related work!