Very pleased with On Point. When they had to reschedule they let me know. The repair person knew…read morewhat he was doing and did it well. The price was fair. Would gladly do business with this company in the future. Highly recommend.

I have used On Point the past few years for my washing machine and my refrigerator and they were…read morehonest and knowledgeable for both. My fridge deli drawer kept freezing over and they came out and fixed it within a day or two of calling. As for my washing machine, they were not able to fix it because it was a motherboard issue with parts that were no longer available for my specific model. He gave me a few ideas of ways to get as much life out of it as possible and it continued for another 6 months using those suggestions. They had a $75 charge for coming out which I thought was fair even though they were not able to fix it. I would recommend using On Point for your appliance repairs because they are timely, friendly, honest and fair.

Steve is fast and knowledgeable! He was respectful of my home and repaired my dishwasher quickly!…read moreIf you need a repair do not hesitate to reach out to appliance guys!

We recently had an issue with the water dispenser on our 10 year old LG refrigerator. We quickly…read morefound out how critical the water dispenser is to our family. We asked our property management company if they had anyone they could refer and they quickly told us to call Appliance Guys here in Bastrop. Communications were excellent and Steve did a terrific job quickly diagnosing the issue. The part was ordered and a few days later our fridge was working like new again! I would highly recommend Appliance Guys to anyone who needs their appliances repaired. Thank you Steve!

Ron is an excellent representative for his company. He provided great customer service by…read moreexplaining what he was doing and the cost. We have also used them in the past and received the same great customer service each time. I would definitely recommend them and will use them in the future.

We're called our insurance and they assigned us to the company who could came in 3 days later…read more On a blistering weather day in Tx you got to wait 3 days and 2 nights, that's not fun for us, neither for our cat.:) So I called in again, and ask to expedite our service call. This time we're were assigned to WCU, Brendan. And we're so grateful. Brendan showed up very next day and repaired our fan in A/C unit. He is very professional, friendly, funny and wonderful person. We're so relief and most important our cat is happy, and chilled! Thank you WCU Services! Update. Very next day our stuborn A/C broke again. I called to WCU office, spoke with Teressa, she was great. Brendan show up as soon as he could, and replaced the fan motor. Great people. Wonderful service!

I highly recommend this company. They are knowledgeable, honest and respond quickly to a repair…read morecall. I respect their opinion on the solutions to the repairs. Friendly and professional service.

My oven stopped working just days before Thanksgiving but McG & Son saved the day! They responded…read morevery quickly, they were very prompt and very courteous. They had the part I needed, they charged a very fair price, and they also researched & provided me with additional helpful info I asked about regarding the oven. These guys deserve a 5 PLUS rating! Thank you so much James & Stacey McGowin! Judy Buck, near Smithville

I hired this company to install a dishwasher and a refrigerator and they were extremely…read moreprofessional and polite and on time. Very important. They had the lowest service call and gave me a really good deal. I would definitely recommend this company to anyone needing any kind of appliance repair or service.

Took my money for parts he was supposed to order and labor but never returned to do the work…read more One excuse after another. Never got my money back either. $140.

Ron's Appliance responded online very quickly to my initial requests. His questions and…read morestraightforward responses were concise. Ultimately he discovered that a replacement would likely be better than the cost of repairing with unavailable new parts. No actual work performed but my interaction with him does encourage me to do business with him in the future.

Donald was an excellent technician! He explained what he needed to and got the work done in a…read moretimely manner. We feel very lucky to have him to fix our stovetop. Nice, friendly person but very focused on getting our stovetop back in working condition. And he did!

I miss the $129.00 + tax I paid for nothing. These guys are nothing but a scam. Avoid!!!read more