I am updating this review. When I came on Yelp and left a review, William the owner, sent me a…read moremessage that I shouldn't have taken the discount claiming I have "taken money and left him a bad review." Let me be VERY clear about he operates. He does not tell you before coming out that he is going to offer you two separate prices. He tells you that it is a $99 fee for him to come out, but if you use his services he applies that to the payment. So once he is there, you are obligated to $99. This is a pretty typical arrangement for appliance repair/maintenance. That was not an issue. Once he arrived and looked at the issue, THAT is when he says, okay this is how much it is. BUT if you leave me a 5 star review I will give it to you for THIS amount. I have shared screenshots of the interactions. Now ALSO I want to be clear that when I agreed to leave a 5 star review, he sent me a link to review him on Google. And I DID leave him a 5 star review there, which I still have not edited at this time. So I 100% did what he directed me to do. How fair is it though that you are roped into a 5 star review for a discount, even if you feel the experience was not worth 5 stars. Who is going to say, well okay, let me just pay you more so I am free to leave an honest review of your service. That is ridiculous. And he mentions something about waiving taxes. If he did that, it was on his own accord. All I said was that if he took $50 off it would not be the quoted amount because the invoice he originally sent was more than $50 over what he said it would be if I left a 5 star review. Reviews are NOT an advertisement. Reviews should be UNBIASED reflections of customers' experiences. And to box customers into 5 star reviews by charging more if they don't leave you 5 stars is VERY dishonest. Customers often rely on reviews when deciding where to do business and spend their money. If I had known this about this company, I would absolutely not have done business with them. So I am sharing this on YELP, because I kept my commitment and left a 5 star Google Review) so that others are able to avoid this experience as well. Oh, and guess what - he was out in March, we are now about 3 months out and my dryer has stopped heating AGAIN because he never actually fixed it properly to begin with. We will of course reach out to another company for service - one that does not pay for their reviews (because let's be honest, that is what he is doing).

William responded very quickly to my request on yelp to look at my washing machine. He came over…read morethe same day and took a good look at it. Very honest and was great to work with. We'll definitely call him again if needed. Thanks!!

SOServices was wonderful. They came to my house on my schedule, and the two guys that they sent…read morewere polite and helpful. They were so smart about everything.

Pleasant experience with SOServices for my new dishwasher installation. Reasonable price for the…read moreinstallation compared to other yelp sotres I have quoted from. I called them on Saturday during lunchtime. They confirmed the same day service and showed up on time in the late afternoon. The installer was polite when entering my home. He patiently installed the dishwasher, explained to me what was happening and hauled away my order dishwasher. He also helped fasten my gas dryer connection and didn't charge anything for it. Great job and customer service oriented. I'll definitely use their service and recommend my friends to use theirs in the future.

Steve with Protection Appliance Service helped us locate a stove top knob for our "new" stove top…read more Initially, when I was cleaning the stove I thought some white and thick food item spilled on the knob and hardened on the knob. Actually, the white substance came from something hot sitting next to it and melted the knob. You probably ask, "how can that be with a new, metal knob?" Actually that was my exact question. News flash: The knob was made out of plastic. It looks like stainless steel and you could not tell for how much we paid for the stove top that it was plastic. However, all those knobs are plastic. Fortunately, Steven tracked down two of the knobs...we replaced one and have one in reserve. I suppose it's no different than the evolution of cars. We went from cars made from steel to cars made from fiberglass. There is even plastic in car interiors these days. Many high-end cars no longer have leather. It's called other things but is faux leather (vegan leather, sustainable leather, vinyl leather and pleather). Many cars have "vegan" versions of expensive materials like wood and leather. The knob has been replaced. The stove top is back to it's original state. Steve always performs at a very high level and we have been pleased with his service.

Best service in repair and customer service. The repair was fast, the cost was reasonable, and the…read moretechnician was very knowledgeable. I will be using their services again and I highly recommend protection appliance repair for anyone.

Took my money for parts he was supposed to order and labor but never returned to do the work…read more One excuse after another. Never got my money back either. $140.

Ron's Appliance responded online very quickly to my initial requests. His questions and…read morestraightforward responses were concise. Ultimately he discovered that a replacement would likely be better than the cost of repairing with unavailable new parts. No actual work performed but my interaction with him does encourage me to do business with him in the future.

I called Tom on Monday. On Wednesday, he came out to my house and fixed my vintage oven that wasn't…read moregetting up to temperature. And he showed me how to handle it in the future if it happens again so that I can maintain it myself.

Quick and friendly service. I am also always quoted a fair price. I have used Appliance Exchange…read morefor years and would recommend Tom to my anyone.

Ron is an excellent representative for his company. He provided great customer service by…read moreexplaining what he was doing and the cost. We have also used them in the past and received the same great customer service each time. I would definitely recommend them and will use them in the future.

We're called our insurance and they assigned us to the company who could came in 3 days later…read more On a blistering weather day in Tx you got to wait 3 days and 2 nights, that's not fun for us, neither for our cat.:) So I called in again, and ask to expedite our service call. This time we're were assigned to WCU, Brendan. And we're so grateful. Brendan showed up very next day and repaired our fan in A/C unit. He is very professional, friendly, funny and wonderful person. We're so relief and most important our cat is happy, and chilled! Thank you WCU Services! Update. Very next day our stuborn A/C broke again. I called to WCU office, spoke with Teressa, she was great. Brendan show up as soon as he could, and replaced the fan motor. Great people. Wonderful service!

My dryer stopped heating. To make a long story somewhat short...after my own attempts to repair ,…read moreanother company's OWNER was literally a no show , I called Atlas. Sergey was great! Very patient and thorough. It took a couple of visits , but only due to the parts not being readily available in the city via any vendors. Sergey was prompt and communicated arrival time frame. I work in an industry where an ETA means everything, so it was great to have Sergey communicate as he did. He made sure all was taken care of and got my dryer heating again. He was even great with my 45 lb Lab. I would request Sergey for any needs I may have in the future.

Aurelio was knowledgeable, professional, early to appt and got our appliance working. Great service…read morewith minimum wait time. We highly recommend this company. Thank you!!

I hired this company to install a dishwasher and a refrigerator and they were extremely…read moreprofessional and polite and on time. Very important. They had the lowest service call and gave me a really good deal. I would definitely recommend this company to anyone needing any kind of appliance repair or service.