If you want to get cussed out & called a liar because your repairman is trying to cover his own laziness...hire this guy!
Tom was supposed to show up between 12-4 today (6/11/14) to fix my Whirlpool gas oven. I took time away from work so I could wait at the house. Not only did Tom never show up, he never even called -- he sent a message saying we would have to re-schedule since I wasn't home.
Naturally, I called him back immediately since I was most definitely home! He didn't answer, so I left a message saying that I was home, and that re-scheduling was not an option. About half an hour later, he calls me back and the first words out of his mouth are, "What happened?" I asked what he meant and he said, "What happened? You weren't home." I told him that I had been sitting less than ten feet from the front door, with my phone in hand for more than an hour.He proceeded to get very belligerent and tell me that he could prove it -- he had left his card in my door. I said, "Okay, let's find out" and went to the door, where there was (shocker!) no card. I asked him to verify the address and he did. I told him that I was home all afternoon with my 3 kids and 2 dogs and that no one ever knocked on my door. He proceeded to call me a liar and cuss me out before eventually hanging up on me.
About 30 minutes later, called me back. Once again, the first words out of his mouth shocked me. It wasn't, "let's get off on a better foot" or "sorry, I was upset." He said, "Are you ready to talk like a @#$% adult now?" I said that I was no longer interested in doing business with him, and hung up the phone.
A little while later, I decided to check the neighbor's houses...and sure enough, there was his card on my neighbor's door. Instead of actually looking at the numbers (displayed VERY prominently) on both the front of the houses AND on the sidewalks out front, he just counted houses from the end of the block. The only problem with that is that our block counts by 4's, not by 2's. So one side of the street is 1101, 1105, 1109, 1113, etc. rather than the usual 1101, 1103, 1105, etc. So he cussed me out, hung up on me, called me a liar....and all because he was too lazy to look at the house numbers! read more