I had a plumber turn off my gas line and didn't notice it for a few weeks. once I noticed it and…read moretried to start my generator. It would crank be not start. I thought it was a air lock problem. Once I called Joe at Capitol Power Systems he was very nice and understood what probably is the problem. He could have charged me and came out to fix it, but he proceeded to tell me what he thought was wrong and what to do about it. Apparently the gas solenoid was sticking and I quickly tapped it with a screw driver. The generator came on and all was good. Joe will be my contact for my generator and if you call him, you won't be disappointed. Great job

First rate vendor from the outset. Since the Big Freeze, I've talked to multiple vendors- some…read morenever showed, a few showed and never got back to me with quotes, I had one quote that did not include any of the "adds" like cost per foot of gas line and electrical wiring and the vendor even disclaimed responsibility for permitting. Joe Rizzo and team at Capital Power Systems proved to be the ideal. They offer various brands, both residential and commercial (I chose a Kohler 26kWA) and had very specific electrical needs so that the ATS did not affect certain studio level gear. These guys came through with shining colors, answered all questions, were patient and thorough and their pricing was not only fair, but line by line itemized. Highly recommended if you are in the market for a whole house generator.

I called for a consultation. I had one and it was definitely informative. It was the quotation and…read moreFollowup that was not timely. Perhaps because our situation in terms of place and shade was not a good fit.

Technician arrived on time as scheduled. Ladder and…read morecleaning supplies in hand, he went to work. We checked the power output at the beginning of the job. We were registering at 5.1 watts. The entire cleaning of 17 panels took a bit over 2 hours. By the conclusion, the output was 7.2 watts. Full sunshine yesterday, the panels were providing all of our energy and topping off the battery. Photos were taken before and after the job. Great job.

I was concerned that mold was forming around an air conditioning register. Stans sent technician…read morePablo Alonzo Benitez. He did a great job checking and cleaning the Register and determined it was not mold. thank you Stans for hiring and training quality technicians..

The service (Installation of two light fixtures with fan) was great. Albert came on time and…read moreworked efficiently. I think $475 for this job was too pricey. Next time, I'll do some comparison shopping.

Installed several fixtures in my house. All done incorrectly. And it was not cheap…read more Contacted him once a fan fell out of the ceiling, he's incommunicado. The fan that fell out? Wasn't grounded or screwed in. As a result, it burned out the motor. Try twisted electric, they respond quickly and do things properly.

Following up on my original review: I ended up being without power for two months during the…read moresummer. Unfortunately, I'm still caught up working with this company 7 months later. I had a final electrical inspection yesterday and the Inspector recognized Gabriel's name and knew that his work would be faulty. Needless to say, we failed final inspection. The saga continues.

The Payment Center on Research Blvd leaves a lot to be desired. Extremely rude Security Guard who…read moresits by the door has been there for years and we have been harassed twice. Our first time was when we came in using a Cell Phone (was calling my Spouse to verify something about the Bill before I payed it), and he grabbed me, pulled me to the side, and yelled at me, threatening to call the Police if I didn't put my Cell up immediately. Again, this was our first time in this location. However, in his defense, there was a sign posted past the point of entry which of course I couldn't see until I came in. But at least there was something posted, right? Anyways, there were 3 women on their Cell Phones in front of us who all were speaking Spanish. He did nothing to them. That being said, if you are actually able to get to the counter to pay your bill, the staff has always been informative, courteous, and rapid. Austin Energy won't tell you this up front, but they have vastly different rates based on your perceived demographic. They also won't tell you that the rates are going up because Obama Legislation has forced 2 of Austin's Power Plants to close recently (one which was built by the City of Austin & Houston was just finished!). These plants are not part of the GE Special Interest BUYOUT of Obama, so your rates will be doubling approximately every 5 years. It should be noted that this is NOT Austin Energy's fault but they will tell you to talk to the City Council (thus showing their own ignorance of the market they work in), even though they have little control over the situation. This needs to be said: AUSTIN ENERGY IS VERY REASONABLE AND MORE THAN WILLING TO WORK WITH ITS CUSTOMERS WHO HAVE FALLEN ON HARD TIMES. Here they are perhaps among the best in the Industry Nation-Wide. Recently, Austin Energy has come through Austin, installing Smart-Meters without Property Owners' consent in many cases, which are very dangerous to your health long term. ( http://www.naturalnews.com/044376_smart_meters_radiation_cancer.html ) Apartment Dwellers Beware, they have forced nearly all of you to live, in some cases, inches right up against 30 or 40 of these (which is actually ILLEGAL ACCORDING TO FEDERAL LAW). Until very recently trying to rectify this as a Homeowner was extremely difficult. Now you can Opt Out, but they charge you a ton of money to do so, even if you had told them to opt out and not install it from the get-go. If you live in a Rental, forget it, your out of luck.

AE takes advantage of the fact that it's the only energy provider in Austin by having terrible…read morebusiness practices and horrible customer service. I paid my bill on time, and a full two weeks after the charge appeared on my account, the charge mysteriously "bounced back." I had already paid my bill, the charge seemingly went through, and most of what was left in my account had gone to other bills. After this single event, which occurred because of some delay in processing on their end, my account was switched to "cash only." Meaning I now need to go in person to pay my bill each month. This is the ONLY utility company I've ever known to make bills MORE difficult to pay after something like that. It's bizarre and ridiculous. When I moved back to Austin after being away for a while, AE requested a letter of reference from previous energy provider to waive a $200 deposit. I got a reference letter from TXU, only to have AE tell me I might need to pay the deposit anyway and it will be "credited" towards future bills. Never mind that the reason I went to the trouble of getting the reference letter in the first place is so I wouldn't have a ~$300 energy bill on top of all my moving expenses. I think these two examples highlight how this energy provider does not utilize consumer-friendly business practices, and ultimately makes life harder for people who might already be struggling. I would absolutely use a different provider if I had any choice. I had TXU for years before AE, and the difference in customer service and accessibility is night and day.

I called on a Thursday and by Friday morning I had my porch ceiling fan installed. The price was…read moreright the service was spectacular and the electrician Spencer was beyond nice. I could not be happier or recommend them more highly

Great service. Highly recommend. It was done on time and professional manner. I will hire them…read moreagain.

Cannot recommend this company enough. The team went over and above to make sure my project was done…read morecorrectly. I had several items that needed addressed, and they were able to tackle multiple updates in a day. The team was timely, good communicators, and more than fair pricing. If you have electrical needs look no further. 10 out of 10 would recommend

Thanks Jeremy, Tristan, Nick, Jed and Ray for all the work! This ended up being two solid days of…read morework. My realtor had this property evaluated and estimated before purchasing and once I bought, I called them up to fulfill their estimate and fix all the hokey work done by previous owners. I was so thrilled and impressed by the team! Thanks again guys!

This company is outstanding…read more Honest. Dependable. Great communication. Great quality. Great price. It was very easy to set up the appointment, and they came out quickly. The team arrived right on time. James and Kyle from Texas Electrical Services came out to our house in Cedar Park to do some electrical work. They replaced two faulty breakers and replaced some broken wall outlets. They fixed two light fixtures that were not working properly. They were very pleasant and respectful. Both communicated very well and were patient with our questions. They worked very fast but with quality. Everything was done well, exceeding my expectations. Their pricing was very clear and fair. I highly recommend Texas Electrical Services of Austin. They are now my electricians for life.

We hired Austin's Texas Electrical Services of Austin (TECL #29127). One part of this was…read moreinstalling an outdoor outlet, which requires running a conduit. For this they used a flex conduit and to hold the flex conduit outdoor-rated fasteners need to be used. This was clearly not the case, as there is corrosion and rust clearly visible on the fasteners that were used to hold the conduit (see pictures). I'm sure of this because we also had conduit installed by another electrical contractor for another purpose on a similar exterior wall on the other side of the house that has zero corrosion on it. I reached out to them several times over the span of 4 weeks regarding this, and didn't hear back once. I also specifically remember that the person sent out to do the work was very rude and difficult to work with. This was particularly relevant for hanging a chandelier, since it ended up crooked and he didn't ask for feedback until after he had already taken down his scaffolding, and wasn't willing to put it back up. So to this day we still have a misaligned chandelier. Cost isn't all that matters. For what this level of quality you're better off either learning to DIY, or paying more to hire a better company if you want everything done right and good customer service.

I've used Revive Electric several times and have been extremely happy with the service and quality…read moreof work. They've been able to arrive quickly when I've had an urgent situation and the pricing is fair. Highly recommend!

I needed some light fixtures installed and he offered a very reasonable price, arrived when he…read moresaid, was very polite and worked quickly. Would definitely hire again.

We had them out to diagnose why our dining light was not working. Turned out the switch had to be…read morereplaced. I had an issue with the amount we were charged and contacted the company. James, head of electrical, assisted me and we were able to work out a solution. They scheduled for the same day I called, showed up when they were supposed to, and they solved the problem.

I do hope that the Salt service team is able to explain why our kiddos were just charged $4600 for…read morea 40 gallon electric water tank replacement. Just the tank, pan, and 'labor' (an hour) was just shy of $4000. The remaining was for 'permit and processing' and 'replace hose bib'. That tank is around $800 retail, so that's a very expensive lesson. We are waiting on the service manager to call us and walk us through it.... We had to call them back because they didn't call us. I'm sure it is shocking to hear that 'it's just their price', but they have a whopping two-year warranty. Wow. In our view, they took advantage of folks who trusted them to help. Not good business. Hopefully, this review helps someone else before it's too late.